Complaints over time
Complaints about the 2020 Jayco Precept peaked in 2020, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Jayco Precept
Other, 4x2, built in United States. Owner complaints on file from Aug 30, 2020 to Nov 15, 2023.
Recall campaigns covering this model year43,983 vehicles or units across those campaigns
Owner complaints63.0 times the median 2020 other
Severity index0.02020 others average 6.4
First 24 months4Complaints in its first two years
Components
33% of complaints about the 2020 Jayco Precept name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2020 Jayco Precept
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-297 | May 4, 2022 | Heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment | Equipment | 332 | Not stated |
| 21V-204 | Mar 24, 2021 | Saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak | Equipment | 2,144 | Repair or modification |
| 20V-667 | Oct 29, 2020 | Engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive | Engine and cooling | 1,058 | Repair or modification |
| 20V-337 | Jun 9, 2020 | Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the… | Visibility and wipers | 449 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Jayco Precept
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
- Filed Nov 15, 2023Failure Jul 1, 2020Webster, NYSteering
Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you
NHTSA complaint 11555239 - Filed Mar 13, 2023Failure Mar 15, 20202,000 milesAllenstown, NHEquipment, Structure
The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.
NHTSA complaint 11511589 - Filed May 3, 2021Failure Aug 10, 2020500 milesCenterville, OHElectrical system, Engine
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
NHTSA complaint 11414959 - Filed Jan 23, 2021Failure Oct 24, 20192,100 milesPuyallup, WAUnknown or other
DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.
NHTSA complaint 11389571 - Filed Dec 31, 2020Failure Jul 1, 2020West Redding, CTSeats
CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.
NHTSA complaint 11385806 - Filed Aug 30, 2020Failure Aug 30, 20206,097 milesMedford, ORElectrical system, Exterior lighting, Unknown or other
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.
NHTSA complaint 11352159
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
9 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
Standard repair procedure (SRP) - Filon roof damage repair instructions. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT” - CAN 20-030 Mar 11, 2021 · Service Bulletin/Repair Instructions
Ford Service Bulletin regarding the 2020 Model Year F53 Motorhome chassis built prior to September 25, 2020. Q-324R1Service Bulletin: In an effort to improve airflow to the engine, the chassis requires a modification of the lower air baffle - SRP 20-031 Jan 8, 2021 · Service Bulletin/Repair Instructions
Instructions to install generator plenum when reported generator is overheating. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-042 Sep 30, 2019 · Service Bulletin/Repair Instructions
Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required. - 19-039 Aug 16, 2019 · Service Bulletin/Repair Instructions
LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor. - 19-036 Jul 17, 2019 · Service Bulletin/Repair Instructions
Hour meter may activate and record hours, although the generator is not running. Install of diode to meter circuit to prevent interferance.
Source: NHTSA manufacturer communications files.