2017 Jeep Compass

229 complaints on file, page 1 of 12.

1. Filed Sep 19, 2026Failure Sep 15, 2026cosby, TNSteering, Suspension, Wheels

   I am reporting a serious steering/suspension safety problem with my 2017 Jeep Compass. After picking the vehicle up from the dealership following repairs/service, the vehicle was significantly more difficult and frightening to control than before. While driving, the Jeep will suddenly veer toward the shoulder/ditch or toward/over the center line even though I have not intentionally moved the steering wheel in that direction. I have to repeatedly correct the steering to keep the vehicle in my lane. The problem becomes worse and more dangerous as speed increases. There are also multiple popping/clunking noises coming from underneath the vehicle. The steering feels unstable and the vehicle does not consistently track in the direction the steering wheel is pointing. This creates a serious risk of losing control, leaving the roadway, or colliding with another vehicle. The dealership has previously diagnosed problems involving the steering/rack and pinion and has had the vehicle multiple times for repairs. After the most recent service, the steering condition became extremely unsafe. I notified the dealership immediately and provided video showing the steering/vehicle movement. The dealership owner responded that I should obtain an attorney and have my attorney contact theirs. The vehicle and affected components are available for inspection. I am requesting that NHTSA document and investigate this steering/suspension safety issue because I believe the vehicle presents a serious risk to the driver, passengers, and other motorists.

   NHTSA complaint 11765444
2. Filed May 25, 2026Failure May 21, 2026Dowling, MIUnknown or other

   When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.

   NHTSA complaint 11739861
3. Filed Apr 2, 2026Failure Apr 1, 2026177,382 milesHuntsville, ALSpeedometer/odometer

   Odometer Fraud. The contact purchased a 2017 Jeep Compass. The contact had traded a prior vehicle for the Jeep. The vehicle was a private sale. The following day, the mileage jumped nearly 40,000 miles. At the time of purchase, the mileage was 110,246 and the next day the mileage was 154,085. Since owning the vehicle, the contact stated that the mileage had gone back and forth between the two mileages. The contact obtained a vehicle history report online, which confirmed that there was a mileage discrepancy. The vehicle history report showed that on December 12, 2025, the mileage was 177,382.

   NHTSA complaint 11728909
4. Filed Mar 31, 2026Failure Mar 3, 2026Edenton, NCElectrical system

   Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer can’t find anything wrong!!!

   NHTSA complaint 11728362
5. Filed Mar 26, 2026Failure Mar 19, 2026125,000 milesDaleville, INService brakes, Rotor, Pads, Caliper

   The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and started the vehicle after five minutes, and the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determined that the brake caliper needed to be replaced. The brake caliper, rotors, and brake pads were replaced. The contact associated the failure with NHTSA Campaign Number: 17V301000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.

   NHTSA complaint 11727337
6. Filed Mar 2, 2026Failure Feb 1, 2026Bellport, NYSteering, Suspension, Wheels

   Tire rods and suspension failed vehicle is unsafe to operate .

   NHTSA complaint 11721519
7. Filed Feb 23, 2026Failure Oct 8, 202561,000 milesPort Republic, VAPower train, Service brakes, Hydraulic

   The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. The contact deactivated the Traction Control light, and the failure was temporarily corrected before recurring. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V301000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 61,000.

   NHTSA complaint 11719884
8. Filed Feb 3, 2026Failure Jan 26, 2026100,851 milesGreenacres, FLEngine, Power train

   The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound coming from the vehicle. There were no warning lights illuminated. After three hours of being stranded on the roadway, the vehicle was towed to the residence. An independent mechanic determined that the failure was related to the drive shaft, transfer case, and driver’s side front half shaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,851.

   NHTSA complaint 11715198
9. Filed Feb 2, 2026Failure Feb 2, 2026Sun Prairie, WIAir bags, Electrical system, Engine

   I was approaching a stoplight and every light on the dash lit up, the car wouldn’t go after stopping and it wouldn’t turn off when put in park. I also couldn’t shift into any other gear. This is seriously dangerous and not the first time I’ve had major mechanical issues with this vehicle.

   NHTSA complaint 11714975
10. Filed Dec 26, 2025Failure Dec 24, 2025Ponotoc, MSElectrical system

    My lights keep blinking on dashboard saying 4 wheeldrive isn't available and my vehicle keeps shutting off in the middle of me driving it,this is very dangerous,I took it to Carlock Dodge Jeep and for recall on vehicle that they say was causing the problem they fixed the recall but vehicle still doing the same thing

    NHTSA complaint 11707071
11. Filed Dec 16, 2025Failure Dec 16, 2025Madison, TNService brakes

    While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.

    NHTSA complaint 11705369
12. Filed Sep 12, 2025Failure Sep 10, 2025Houston, TXElectrical system, Engine, Unknown or other

    While attempting to do a U-turn on two different occiasions once the U-turn has been completed the car would stop and turn off. There was not power. Would attempt to restart the car and it would not. Needed to get a jump-start for the car to start. One other time when attempting to do a U-turn the car would act as if would stop, in this case did not but took about 2 miles before it would accelerate properly

    NHTSA complaint 11686836
13. Filed Sep 2, 2025Failure Sep 2, 202557,000 milesMaple Heights, OHSuspension

    The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

    NHTSA complaint 11684552
14. Filed Aug 5, 2025Failure Aug 5, 202490,862 milesCanton, MAPower train

    The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured half-shaft. The contact was informed that the half-shaft needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced NHTSA Campaign Number: 17V301000 (Power Train); however, the VIN was not included in the recall. The vehicle had been taken to the dealer several times; however, the failure recently became a persistent failure. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,862.

    NHTSA complaint 11678526
15. Filed Jul 29, 2025Failure Jul 28, 2025New Cumberland, PAAir bags

    My front passenger active headrest deployed while parked.

    NHTSA complaint 11677084
16. Filed Apr 29, 2025Failure Apr 22, 2025Dowling, MIEngine, Service brakes, Steering

    When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on. There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025. Today, 4/29/2025, I checked my oil level and found that it was extremely low, although it should not be and I'm not yet due for an oil change. The Jeep Compass is going through more oil than usual and there is no message or notification showing at any time. I believe that this is the cause of the issues, and makes it extremely unsafe for myself, my passenger and other drivers/vehicles as it has happened on the highway and at intersections, where it could easily result in a serious accident.

    NHTSA complaint 11657423
17. Filed Apr 9, 2025Failure Mar 24, 2025Cuyahoga Falls, OHElectrical system, Engine

    When driving the vehicle it has shut off the engine and stalled, it also shut off and a few milliseconds later restarted on the highway has done the multiple time

    NHTSA complaint 11653786
18. Filed Mar 25, 2025Failure Mar 25, 2025108,000 milesSugarloaf, CASeat belts

    The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver’s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.

    NHTSA complaint 11650482
19. Filed Feb 20, 2025Failure Feb 1, 2025Port Leyden, NYAir bags, Electrical system, Engine

    Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.

    NHTSA complaint 11643897
20. Filed Jan 6, 2025Failure Jan 6, 2025Theresa, NYAir bags, Power train

    Unknown

    NHTSA complaint 11634327