2018 Jeep Compass

943 complaints on file, page 1 of 48.

1. Filed Sep 29, 2026Failure Sep 24, 2026North Kingstown, RIVideo (touch)screen/monitor/unit

   UCONNECT SCREEN/ NO AVAILABLE BACK UP CAMERA HAS CEASED TO WORK DUE TO CONDITION OF SCREEN FAULTY THERMAL GLUE VISABLE NAVIGATION UNUSABLE PHONE CALLS MADE BY THE SYSTEM WITH NO HUMAN INTERACTION REPEATEDLY OPERATIOR DISTRACTION IS OCCURING DUE TO THESE ISSUES SCREEN DELAMINATION SCREEN IS BLACK OR DISPLAYS COLOR BLOCK LINES BACK UP CAMERA IS NOT ABLE TO BE USED CALLS ARE MADE BY THE SYSTEM ON ITS OWN REPEATEDLY CHANGES HEATING CLIMATE CONTROL ON ITS OWN WHILE OPERATING VEHICLE

   NHTSA complaint 11767900
2. Filed Sep 24, 2026Failure Aug 6, 2026East Liverpool, OHElectrical system, Vehicle speed control

   Aux battery failed; start/stop, stopped at a red light car shut off in start/stop mode, when I went to drive my car went into limp mode and emergency break engaged and every single light on my dash came on. I had to turn car off in the intersection. Once I turned the car back on every light came back on and when I shifted it into drive the transmission slammed so hard it jerked the entire car. This has issue started around 60,000 miles. I have 131,000miles now. Being broke down in the middle of an intersection is extremely dangerous especially with a new born in the car and it reoccurs every couple of months. Also wheel speed sensor has frequently loosen since 60,000 miles. This caused every light to come on the dash and car go into limp mode. It happened the first time on the highway going 70mph. The car lost drivetrain we almost lost control. It’s has not been inspected by a “certified tech” but a backyard tech has. No accidents have been caused. Also oil leaks where the dipstick meets the block and has since I purchased the car at 34,000 miles. I’ve spent well over $1000 in main batteries and auxiliary batteries since 2020 (year of purchase) to fix the stalling issues each time they occur. If I don’t catch the aux battery dying in time it kills my main battery and I have to purchase both just so my car doesn’t stall in the middle of the road and possibly cause a life threatening accident.

   NHTSA complaint 11766578
3. Filed Sep 15, 2026Failure Sep 14, 2026Carrolton, TXEngine

   I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.

   NHTSA complaint 11764325
4. Filed Sep 15, 2026Failure Jul 22, 2026Carrolton, TXEngine

   I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.

   NHTSA complaint 11764324
5. Filed Sep 15, 2026Failure Sep 12, 2022Carrollton, TXEngine

   I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.

   NHTSA complaint 11764323
6. Filed Sep 14, 2026Failure Sep 12, 202679,000 milesSacramento, CABack over prevention

   The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rear-view camera was inoperable, and the audible alert failed to sound while reversing. The vehicle was taken to the dealer. The contact was concerned that the vehicle was unsafe to drive. The failure mileage was approximately 79,000.

   NHTSA complaint 11764204
7. Filed Sep 6, 2026Failure Mar 29, 2026Dallas, TXElectrical system, Engine, Unknown or other

   Vehicle 2018 Jeep compass, 2.4 l tiger shark multi-air space safety defect summary, my vehicle is experiencing a severe recurring safety hazard causing unexpected vehicle stall and loss of power while driving at high speeds on the highway while operating normally the vehicle abruptly jerks and immediately forces itself into neutral or defensive lip mode leaving me unable to accelerate and placing me in immediate danger of a high-speed collision concurrently the dashboard displays severe failure messages including service electronic throttle control and service transmission the vehicle is also suffering from the documented 2.4 l tiger shark excessive oil consumption defect burning oil at a rapid pace and shutting down without a low oil warning indicator light additionally the coolant levels behave erratically causing the vehicle to falsely signal overheating and the vehicle has previously dropped six active safety recalls from its public then history without the mechanical defects actually being repaired the manufacturers temporary software patches have failed to resolve the structural engine and powertrain failures. I have also going to attach a screenshot of the six open recalls I found with my specific Vin number from the Kelley Blue Book website last July in 2025. And now searching my VIN number there’s no open recalls and this is very concerning. This has became a huge safety issue with me and I’ve tried reaching out to y’all before and y’all still have not tried to reach out to me, I’m taking it to the dealership this week.

   NHTSA complaint 11762479
8. Filed Aug 28, 2026Failure Aug 25, 202668,440 milesNew Orleans, LAEngine, Fuel/propulsion system

   On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised, and testing showed only 99 PSI compression in cylinder 3. The shop recommended engine replacement at an estimated cost of $9,221.49. Jeep confirmed that the vehicle was associated with Customer Satisfaction Notification W20 concerning excessive oil consumption and potential engine stalling, as well as XB1, the 2.4L excessive-oil-consumption warranty extension. Jeep stated that XB1 expired on September 20, 2025. I am concerned that abnormal oil consumption or a related engine defect may have caused progressive internal engine damage and created a stalling or loss-of-power safety risk. I request that NHTSA document and investigate this failure. Jeep customer-care reference number: 97940025.

   NHTSA complaint 11760368
9. Filed Aug 27, 2026Failure Mar 11, 2026160,000 milesVan Wert, OHInfotainment

   The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the infotainment center display intermittently was distorted, flashed on and off, and independently initiated calls; the contact stated that the failure occurred every time the temperature was warm and/or hot outside and inside of the vehicle and that when the air conditioner was on and/or it was cold outside the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment screen display was delaminated and that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

   NHTSA complaint 11760138
10. Filed Aug 21, 2026Failure Oct 21, 2025Daly City, CAElectrical system

    The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the message that the vehicle would shut off was displayed several times, requiring the driver to pull over. Additionally, while the contact's husband was driving, the vehicle stalled. The driver pulled over to the side of the road, and the vehicle restarted after several attempts. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11758451
11. Filed Aug 19, 2026Failure Mar 11, 2026Dallas, TXElectrical system, Engine

    I have had this car for a little over a year and it has given me nothing but problems they won’t let me out of my contract. It’s a 2018 Jeep compass and I’ve already had to replace the thermostat. My service transmission light is coming on all of a sudden, I’m having to put the oil in all the time it has completely shut down on the highway. Just stopped moving turned off on is own! So dangerous and I

    NHTSA complaint 11758044
12. Filed Aug 19, 2026Failure Aug 15, 2026Sugar Hill, GAWarnings, Blind spot detection, Unknown or other

    Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.

    NHTSA complaint 11758038
13. Filed Aug 10, 2026Failure Jun 14, 2026Fenton, MIElectrical system, Engine, Suspension

    My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.

    NHTSA complaint 11756084
14. Filed Jul 30, 2026Failure Jul 29, 202680,400 milesBirmingham, ALVisibility

    The contact owns a 2018 Jeep Compass. The contact stated that while driving approximately 10 MPH, there was a loud booming sound coming from the vehicle. The contact parked and inspected the vehicle and discovered that the liftgate glass window had exploded, causing shards of glass to fall onto the rear seat of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,400.

    NHTSA complaint 11753731
15. Filed Jul 21, 2026Failure Jul 21, 2026Plano, TXSeat belts

    For at least two months the driver's seat belt buckle intermittently unlatches or won't stay latched in my 2018 Jeep Compass. Because it's a critical safety component, I hope that Jeep may offer a goodwill repair or replacement, especially because the failure is due to a defective buckle.

    NHTSA complaint 11751865
16. Filed Jul 17, 2026Failure Jul 16, 2026Columbus, OHElectrical system

    The Stop/Start function malfunctions frequently. On multiple ocassions, the computer system glitches causing the automatic parking brake to engage, the gear shift to lock, and the vehicle to become stuck. This has happened several times while the car was idling at a stop light, causing traffic safety issues each time. There is no warning light or system notification. Regular mechanics are not able to diagnose or fix these issues because of the computer system, requiring a specialist that is not always accessible. There is no notification when the auxillary battery is dead or dying, the car just won't turn on.

    NHTSA complaint 11751065
17. Filed Jul 3, 2026Failure Apr 24, 2026Olmsted Falls, OHElectrical system, Engine

    The vehicle has stalled in traffic multiple times, it sends emergency messages while operating that the vehicle must pull off of the road or shut down, it is constantly displaying "service stop/ start system" messages and service lights, it sometimes doesn't start after having gotten to a location but will start up without having the vehicle jump started later, it drains the batteries quickly, as well. I was on the highway with my son in the vehicle, not near any exit and in thick traffic, when it told me to pull off the road or it may shut down. On a separate occasion, I had my family in the car, we stopped for an event and the vehicle randomly didn't restart, stranding us until we could reach another ride. Another time I was driving to work and it the engine shut off and when I tried to go it randomly did not go and I had to shut the vehicle down while in traffic, restart the engine and put it back into drive before I could allow traffic to move again. I took it to an authorized Jeep/ Chrysler Dealership for these issues and no recalls were put out for my vehicle, despite these exact issues being a part of a recall of nearly 13,000 Fiat Chrysler vehicles under NHTSA 18V524000 (Chrysler recall U87).

    NHTSA complaint 11748167
18. Filed Jul 2, 2026Failure Jul 2, 2026Orlando, FLEngine

    Engine stalled while driving. Battery is fine as all electrical functions remained operative.

    NHTSA complaint 11747898
19. Filed Jul 1, 2026Failure Dec 31, 1969Denver, COEngine

    Engin is burning oil

    NHTSA complaint 11747654
20. Filed Jun 27, 2026Failure Jun 14, 2026Triangle, VAElectrical system, Unknown or other

    Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator

    NHTSA complaint 11746886