2019 Jeep Compass

329 complaints on file, page 1 of 17.

1. Filed Sep 14, 2026Failure Sep 12, 2026Clawson, MIElectrical system

   After making a stop at a stop light the start/stop feature turned the vehicle off. When releasing the break instead of the car restarting, the vehicle stalled and applied the parking break.

   NHTSA complaint 11764223
2. Filed Sep 10, 2026Failure Aug 19, 2026Memphis, TNUnknown or other

   The Jeep randomly said stop/safely vehicle will turn off soon and it quit and left me stranded at 11pm. I have taken it to several shops and no one seems to know how to fix the issue.

   NHTSA complaint 11763471
3. Filed Aug 31, 2026Failure Feb 19, 2022Attleboro, MAElectrical system, Unknown or other, Visibility/wiper

   The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility, and places the vehicle in direct violation of Federal Motor Vehicle Safety Standard No. 111 (FMVSS 111) regarding mandated rear visibility.Furthermore, this total hardware failure completely locks out access to all internal vehicle safety, climate, and driving settings that are exclusively controlled via the touchscreen. The system failed prematurely roughly one year after purchase under normal operating conditions. This issue mirrors the symptoms of major backup camera recalls issued by Stellantis for newer model years, but my 2019 VIN is currently excluded. The manufacturer has quoted over $2,000 to repair this known component defect, which consumer data shows is linked to inadequate internal thermal management and overheating design flaws. I am filing this report to urge the NHTSA to investigate and mandate an expansion of the backup camera recall to include vulnerable 2019 vehicle batches. The Uconnect screen failure occurred simultaneously with a total loss of the Engine Stop/Start (ESS) system and a complete loss of illumination on the electronic gear shifter assembly, indicating a critical cascading failure within the vehicle's low-voltage electrical distribution network

   NHTSA complaint 11760980
4. Filed Aug 17, 2026Failure Aug 17, 2026Genoa, OHEngine, Power train, Vehicle speed control

   When driving it will randomly stall out/shut off in the middle of an intersection or just while driving in general. While also giving a message about the coolant temperature

   NHTSA complaint 11757536
5. Filed Jul 29, 2026Failure Jul 27, 2026Memphis, TNAir bagsCrash1 injured

   I was rear ended at a high rate of speed airbags didn’t deploy

   NHTSA complaint 11753535
6. Filed Jul 23, 2026Failure Feb 1, 2026109,000 milesNew Haven, CTAir bags

   The contact owns a 2019 Jeep Compass. The contact stated that while the vehicle was parked, the driver’s side side-curtain air bag deployed unexpectedly. There was no injury reported. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

   NHTSA complaint 11752494
7. Filed Jul 20, 2026Failure May 18, 2026Lynnfield, MAElectrical system, Engine

   While driving through a tunnel in Boston, MA, the vehicle shut off completely without warning and could not be restarted. The dashboard displayed multiple warning lights and the engine would not crank (clicking sound only). I was stranded inside an active tunnel in live traffic, requiring a Massachusetts State Police response and a tow. The dealer diagnosed a shorted starter, and during the same repair found the radiator leaking from its lower corner seam with no coolant remaining in the system (dealer repair order 316800, at 66,453 miles). An independent repair shop had documented dried coolant residue under the radiator three months earlier at 63,656 miles, indicating the leak had been developing. This vehicle also has a history of auxiliary battery failures affecting the stop/start system: the auxiliary battery failed at 22,517 miles and was replaced under warranty, and failed again at 58,094 miles. A sudden engine shutdown in a tunnel with no ability to restart is a serious safety hazard, and I am filing this complaint to document the failure. Repair invoices are available and can be uploaded.

   NHTSA complaint 11751519
8. Filed Jul 2, 2026Failure Jul 1, 2026merrillville, INElectrical system, Service brakes, Unknown or other

   I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction control, brake, check engine, and service transmission warnings. At the same time, the digital speedometer changes to "--" and stops displaying vehicle speed. On one occasion, the analog speedometer also dropped unexpectedly. The most serious incident occurred after these warnings appeared while I was driving. I pulled over, shifted into Park, and attempted to turn the vehicle off, but it would not shut down for approximately 30 seconds. During that time, the brake warning light flashed continuously, indicating a possible electrical or communication failure. After restarting, some warnings cleared, but the check engine light remained on. Although the brake pedal still felt normal, I temporarily lost multiple electronic safety systems, including ABS, traction control, and the vehicle speed display. These failures occurred on a public roadway without warning, creating a significant safety risk and reducing my confidence that the vehicle will respond properly during an emergency. A diagnostic scan retrieved multiple communication-related fault codes, including U0002-00 (CAN Bus Off), U0121-00 (Lost Communication with ABS Module), U0129-00 (Lost Communication with Brake System Control Module), U1110 (Lost Vehicle Speed Message), U1120 (Lost Wheel Distance Message), U1141 (Lost Brake and Torque Message), and U12A8 (Lost Communication with Master Cylinder Pressure Sensor). The problem is intermittent, often clears after restarting, and is difficult to diagnose. Because it affects critical safety systems while the vehicle is in motion, I believe this represents a serious safety

   NHTSA complaint 11748014
9. Filed Jun 25, 2026Failure May 2, 2026Austin, TXElectrical system

   The auto start/stop feature will fail at random when I come to a stop. My vehicle will shut off and the parking brake will turn on, leading to delays in traffic and unsafe traffic situations. I have had my battery replaced, so this has occured with new batteries and nothing wrong with my car.

   NHTSA complaint 11746549
10. Filed Jun 10, 2026Failure Dec 20, 2023Goldendale, WARearview system braking, Electrical system, Visibility/wiper

    The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.

    NHTSA complaint 11743339
11. Filed Jun 1, 2026Failure Jun 1, 2026Clarksville, TNElectrical system, Engine, Power train

    Experienced countless "high coolant temp" followed by power loss and engine shutoff, yes—while driving—like everyone else. NHTSA CAMPAIGN: PE22013 Search it and read. They investigated it already & ruled it not dangerous enough. It took me spending so much money trying different fixes, then countless hours searching for a solution to finally realize that full investigation case was tucked away years ago. No big deal apparently. The conclusion gets it wrong of course. Part of the ruling claiming no safety risk is based on implying the car starts back right after engine loss and that's simply not true. Twice mine wouldn't start back after the incident, not immediately not within 30 minutes. Only once did it fail, then restart after. I've read through the hundreds of similar complaints and many are stranded after it happens as well. But there's definitely one thing in common EVERYONE'S DRIVING DOWN THE ROAD WHEN IT HAPPENS. This is a severely dangerous issue, putting peoples lives at risk. This is 100% on the manufacturer to bring to light and shamefully haven't. This started last summer for me and I didn't post about it but seeing brand new report still being added irks me. It didn't happen over the winter. And no it wasn't the alternator, battery, fuses, radiator, or injector.. I (understandably) heard it all and tried it all. Honestly I let it sit for a while and it stopped. The issue is unpredictable and undetectable by mechanics. Not sure what else you need.

    NHTSA complaint 11741196
12. Filed May 26, 2026Failure May 26, 2026Ashley, OHEngine

    I have to continually add motor oil to my engine. Every 1,000-1,500 miles I need a quart of oil added. There should be a recall to address this issue.

    NHTSA complaint 11740089
13. Filed May 21, 2026Failure Feb 6, 2026El Paso, TXElectrical system, Unknown or other

    UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really bad. I went to dealership and no recalls on that particular item .

    NHTSA complaint 11739283
14. Filed May 16, 2026Failure May 8, 2026Henderson, MIUnknown or other

    Hearing a humming noise but when locked in 4wd lock it goes away. This is the clutch plates in the rear differential chattering and binding up. Over time this will wear bearings and gear out which in turn will lock up the rear differential causing a accident by loss of control. Jeep covered this problem up by a software update to the computer. All this does is change the behavior of the system as a whole not fix the problem. They need to recall it and change the rear differential and fix the clutch plate dragging that is causing all these issues

    NHTSA complaint 11738323
15. Filed May 7, 2026Failure May 4, 2026Gettysburg, PAAir bags, SeatsCrash

    i rearended someone around 30 miles an hour going around a turn and my airbags did not deploy and my seat was so uncomfortable my hips are a little fucked up

    NHTSA complaint 11736234
16. Filed May 3, 2026Failure May 3, 2026Mount Orab, OHElectrical system, Engine, Unknown or other

    Car jerks and temp gadgets jumps too high. Message reads high coolant temperature.

    NHTSA complaint 11735421
17. Filed Apr 3, 2026Failure Apr 3, 2026Gahanna, OHUnknown or other

    Vehicle message states Stop safely vehicle will shut off soon

    NHTSA complaint 11729068
18. Filed Mar 30, 2026Failure Mar 28, 2026Kingman, AZElectrical system, Engine, Service brakes

    After replacing both batteries in my jeep compass 2019. The “Stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!

    NHTSA complaint 11727899
19. Filed Mar 29, 2026Failure Feb 12, 2026Turlock, CAElectrical system, Exterior lighting, Vehicle speed control

    It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the BCM was the problem, however, it was confirmed the problem was not fuse, battery, or engine related. No inspection of the component or vehicle to date. No warning lamps or messages appeared. It was raining outside, the vehicle started as normal, and moved as normal for approximately five minutes, then suddenly the vehicle stopped accelerating forward placing myself and others in harm's way.

    NHTSA complaint 11727851
20. Filed Mar 26, 2026Failure Mar 23, 2026Altoona, PAElectrical system, Engine, Vehicle speed control

    -Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelerate to the flow of oncoming traffic. My 6 year old child was in the vehicle with me. -Yesterday I stopped for gas & turned the engine off, then it would not start up again. Another person used their vehicle to jumpstart the jeep with jumper cables. The dash showed there was a “coolant issue” and to check the engine. The jeep was inspected today and serviced with no issues to the battery, it was not the cause. -Previously on multiple occasions the front screen for the radio would not turn on, has glitched and flickered, would not connect to cords plugged in for carplay, chargers will not charge the phone/connect inconsistently (multiple different chargers, worked in other vehicles/outlets), screen would be black but radio would play and unable to turn off/adjust the volume, screen “buttons” will not work/respond to touch often. I have video of this happening, unable to upload footage to this complaint. Can provide if necessary. -Per the service dept at Tyrone Ford Dealership, the O2 sensor is on along with several other codes regarding this issue. This is a manufacturer’s defect, not a user error. It is a safety concern and is not something the consumer should be held accountable to pay for/fix. This is poor craftsmanship on Jeep’s part and needs resolved on their dime, not a single mother’s.

    NHTSA complaint 11727330