SUV, plug-in hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Oct 29, 2023 to Sep 18, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-363 | Jun 4, 2026 | Electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the…Park outside | Steering | 1,076,999 | Part replacement |
| 25V-766 | Nov 6, 2025 | Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire | Engine and cooling | 117,904 | Software update |
| 25V-710 | Oct 17, 2025 | Software error in an over-the-air (OTA) update may result in a loss of drive power | Electrical system | 24,238 | Software update |
| 24V-720 | Sep 27, 2024 | High voltage battery may fail internally and lead to a vehicle fire while parked or driving | Electrical system | 154,032 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
216 complaints on file, page 1 of 11.
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications for NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine), and 26V363000 (Steering). The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power. The contact was able to pull over to the side of the road, and the vehicle restarted after a while; however, the failure recurred while driving approximately 20 to 30 minutes later. Additionally, the infotainment screen was intermittently inoperable. The contact associated the failures with the recalls. The manufacturer was contacted and scheduled an appointment for the recall repairs with the dealer for the first week of August; however, during the appointment, the dealer rescheduled for August 10th due to the duration of the repairs. During the second visit to the dealer, the appointment was rescheduled again for the same reason. The contact was informed that she would receive a call once there was availability for the recall repair; however, the contact had not received a call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.
NHTSA complaint 11765292The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not available. The contact stated that while driving 60 MPH, the vehicle lost automotive power and the check engine warning light remained illuminated during the failure. Additionally, the message, "Please See Dealer for Vehicle Maintenance," was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the part for the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was 18,000.
NHTSA complaint 11761967The contact leased a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact's husband observed an oil leak. The vehicle was taken to a local dealer for the oil leak; however, the replacement parts were backordered. The vehicle was later repaired. The vehicle was then towed to a dealer, where it was diagnosed that the water pump needed replacement. Additionally, the vehicle failed to operate in reverse. The vehicle was towed to a local dealer, where it was diagnosed with a transfer case failure. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to dismiss a lawsuit. The contact consulted an attorney regarding the matter. The failure mileage was approximately 23,000. The VIN was unavailable.
NHTSA complaint 11759986The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11757970The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while attempting to start the vehicle, the engine sputtered and the vehicle failed to start. While opening the hood, the contact became aware that the insulation on the wire connected to the fuse box had melted. Additionally, the lid on the fuse box was melted. The contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering). The vehicle was without power and was towed the next day to the dealer. The contact was informed that wires needed to be repaired to diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
NHTSA complaint 11750042The contact owns a 2024 Jeep Wrangler 4XE. The vehicle was repaired under NHTSA Campaign Number: 25V741000 (Electrical System); however, while driving at an undisclosed speed, the check engine warning light illuminated, and the message "Electric not Available" was displayed, with the RPM elevated to high. Additionally, there was an abnormal burning odor coming from the engine compartment. The vehicle was taken back to the dealer where it was diagnosed and determined that the heater coolant system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed; however, the dealer stated that the failure could not be duplicated and that the steering damper needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again, diagnosed, and determined that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 32,167.
NHTSA complaint 11747269The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40 MPH in Electric Mode and attempting to merge onto the highway, the vehicle stalled. The contact stated that the failure recurred while driving uphill in Electric Mode at 35-37 MPH. The contact was able to pull over to the side of the road on both occasions. The vehicle was restarted and pulled into a parking lot. The message "Electric Mode Unavailable" was displayed, and the vehicle entered Gasoline or E- Safe Mode. The vehicle was towed to the dealer on both occasions; however, the cause of the failure could not be determined. The contact stated that the failure had occurred a third time, while driving in Hybrid Mode. The contact was able to drive to the nearby residence. The contact stated that during each failure, the battery charge exceeded 85 percent. The contact stated that the failure started after several software updates were performed under past recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 33,000.
NHTSA complaint 11745730The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving 60 MPH, the vehicle drove over a pothole in the road, and the steering wheel started shaking abnormally and pulled out of control. The contact stated that the vehicle was serviced by the local dealer, but the failure persisted. The contact stated that the manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
NHTSA complaint 11744523The contact leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 26V363000 (Steering); however, the parts to do the recall repairs were not yet available. The contact stated that the message that the vehicle could not be charged because of a possible fire risk was displayed. Additionally, the contact stated that the vehicle failed to start and was in Low Power Mode while driving on several occasions. Several unknown warning lights were illuminated. During one failure the vehicle entered Low Power Mode and stalled in the middle of the road. Upon shifting into park(P) and shifting back into drive(D), the vehicle failed to respond. The check engine warning light was persistently illuminated. The contact stated that the vehicle was towed to the dealer on several occasions due to the failures. The dealer determined that the failures were electrical failures. An unknown recall repair was performed, and a battery was replaced; however, the failures persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures and denied a vehicle buyback. The failure mileage was approximately 11.
NHTSA complaint 11744484The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification on the Chrysler App for NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.
NHTSA complaint 11744475The contact owns a 2024 Jeep Wrangler 4XE. The contact received an email notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the recall was the fourth recall for a potential fire hazard within two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11744466The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the check engine and cruise control fault warning lights illuminated. The contact stated that the vehicle did not accelerate about 53 MPH. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The vehicle was taken to the dealer, where the contact was informed that the failure was not duplicated. In addition, the contact stated that the recall, NHTSA Campaign Number: 25V766000 (Engine) was completed on May 20, 2026. The failure occurred the following day. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 47,978.
NHTSA complaint 11741823The contact owns a 2024 Jeep Wrangler. The contact stated that while driving, the contact accelerated to merge on to the highway and the vehicle would not accelerate past 55 to 60 mph. The contact exited the highway and the vehicle began to shaking, vibration and stalled. The vehicle was able to restart and was taken to a dealer where it was diagnosed with engine failure associated with NHTSA Campaign Number 25V766000 (Engine). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
NHTSA complaint 11741238See attached document for complaint.
NHTSA complaint 11740597The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated. In addition, the failure was persistent. The vehicle was taken to the dealer, however the failure was not duplicated. The contact referenced a recall, NHTSA Campaign Number: 25V710000 (Electrical System) however the contact's VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,653.
NHTSA complaint 11737112The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while operating the vehicle, the engine made abnormally loud sounds. Additionally, while charging the vehicle outside the residence, the sound was loud enough to be heard inside the residence. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 23,000.
NHTSA complaint 11733251The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at slower speeds, the vehicle suddenly experienced a loss of automotive power. No warning light was illuminated. The vehicle was taken to a local dealer, where an unknown software update was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 1,235.
NHTSA complaint 11732930The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that the vehicle made an abnormally loud sound while being charged. There was an abnormal electrical burning odor coming from the vehicle while driving. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The vehicle was taken to the dealer, where the high voltage battery software update was performed as an interim under NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be repaired. The vehicle was not yet repaired. The contact no longer felt safe owning or driving the vehicle due to the recalls. The manufacturer was notified of the failure, and the contact requested a buyback. The contact was referred to the customer retention department; however, no extension number was provided to reach a customer retention representative. The failure mileage was approximately 15,000.
NHTSA complaint 11732804The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 20-30 MPH, the vehicle unexpectedly lost electrical power, and the vehicle came to a stop. The vehicle was pulled over to the side of the road. The vehicle was then restarted and driven without further failures. However, the contact had since stopped driving the vehicle in electric mode out of safety concerns. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was partially completed because one of the parts was not yet available. The dealer drained the battery and advised the contact to only drive in gasoline mode. The vehicle was taken back to the dealer after an appointment was scheduled; however, the dealer informed the contact that the part was not yet available. Additionally, the contact was informed that the VIN was included in NHTSA Campaign Number: 25V710000 (Electrical System); but the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer to determine if the vehicle was safe to drive. The failure mileage was approximately 7,500.
NHTSA complaint 11728465See attached document for complaint.
NHTSA complaint 11728302Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.