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Model year

2018 Kenworth C500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (5)Complaints (0)Investigations (0)Bulletins (23)
Recall campaigns covering this model year589k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Kenworth C500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2018 Kenworth C500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Kenworth C500
CampaignFiledSubjectComponentVehiclesRemedy
24V-145Feb 23, 2024Air tanks have an insufficient volume of air for the brake systemBrakes936Repair or modification
18V-931Dec 21, 2018Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movementPowertrain25,556Not stated
18V-657Sep 21, 2018In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restrictedEngine and cooling48,896Part replacement
18V-555Aug 22, 2018Engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from…Electrical system11,429Repair or modification
17V-443Jul 13, 2017These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine…Fuel system1,737Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 Kenworth C500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    23 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
      The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
    • 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
      Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu…
    • 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
      SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine…
    • 24KWD Apr 9, 2024 · Service Bulletin/Repair Instructions
      Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 âAir Brake Systemsâ. This bulletin will be updated when repair parts and procedures are available.
    • 23KWK Mar 1, 2024 · Service Bulletin/Repair Instructions
      Safety Recall Repair parts and procedures are now available. On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collisio…
    • 23KWK Nov 28, 2023 · Service Bulletin/Repair Instructions
      Safety Recall Interim Notification On certain Kenworth model year 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, an additional spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar…
    • 43-072 Jun 2, 2023 · Service Bulletin/Repair Instructions
      Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to re…
    • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
      Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
    • 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
      Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op…
    • 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
      Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
    • 26-037 Dec 18, 2020 · Service Bulletin/Repair Instructions
      Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
    • 13-054 Jul 29, 2020 · Service Bulletin/Repair Instructions
      Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
    • 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
    • 43-066 Mar 27, 2020 · Service Bulletin/Repair Instructions
      DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover b…
    • 34-085 Mar 3, 2020 · Service Bulletin/Repair Instructions
      Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
    • 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
    • 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
      Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
    • 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
    • TIB43-062 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Information Only â“ This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
    • 01-074 Aug 30, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail -“ C500, T440/T470, T800, W900 chassis HVAC Controllers may become unresponsive after rotating the temperature control knob quickly. HVAC Controllers with improved firmware are available to resolve this issue.
    • 42-056 Aug 28, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail -“ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
    • 23-003 Jul 22, 2019 · Service Bulletin/Repair Instructions
      Fix as Fail: Vehicles with Eaton Ultrashift Plus or Fuller Advantage Automated transmissions may display fault codes and/or have clutch release problems due to broken clutch levers. Resolution is to replace the clutch.
    Source: NHTSA manufacturer communications files.
    About service bulletins