Model year

2018 Kenworth T370

Truck, diesel, 4x2, built in Canada. Owner complaints on file from Sep 21, 2018 to Sep 21, 2018.

Recall campaigns covering this model year6505k vehicles or units across those campaigns
Owner complaints1Close to the median 2018 truck
Severity index0.02018 trucks average 14.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Kenworth T370 peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Kenworth T370 name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2018 Kenworth T370

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Kenworth T370
CampaignFiledSubjectComponentVehiclesRemedy
24V-145Feb 23, 2024Air tanks have an insufficient volume of air for the brake systemBrakes936Repair or modification
22V-277Apr 25, 2022Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may failSteering17,641Part replacement
21V-391May 26, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system612Part replacement
20V-199Apr 6, 2020In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may…Stability and traction control460,515Software update
19V-239Mar 26, 2019Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressedLighting7Part replacement
18V-931Dec 21, 2018Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movementPowertrain25,556Not stated
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Kenworth T370

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Sep 21, 2018Failure Feb 23, 201842,000 milesClear Lake, MNPower train

    KEYPAD SHIFTER, PUSHING DRIVE BUTTON SELECT SIDE OF KEYPAD WOULD LIGHT UP WITH A 6 INDICATING TRUCK WAS IN DRIVE PROBLEM: SELECT SIDE OF KEYPAD (6) WOULD GO BLANK DRIVING,ALWAYS REACHED DOWN AND PUSHED D BUTTON THE 6 WOULD RE-ILLUMINATE, (FRIDAY FEB 23RD 2018) KEYPAD BLANK I DID NOT PUSH THE DRIVE BUTTON, FIFTY MILES, NO ISSUES UNTIL I SLOWED DOWN FOR RED STOPLIGHT ON A 4 LANE ROAD, TRANSMISSION SHIFTED INTO NEUTRAL AT 15 MPH, LIGHT TURNED GREEN I HAD TO COME TO COMPLETE STOP TO GET VEHICLE BACK IN GEAR BACKING TRAFFIC UP MONITORED KEYPAD AFTER THAT PUSHED D ON KEYPAD WHEN LIGHT WOULD GO BLANK. CALLED RIHM KENWORTH COON RAPIDS MN, SERVICE DEPT, THEY HAD NO IDEA WHAT THE PROBLEM WAS.... MARCH 07 2018 TOOK TRUCK INTO RIHM KENWORTH COON RAPIDS TOLD THEM THE STORY WHAT HAPPENED, ALL THE SERVICE WRITER WROTE UP WAS TRANS SELECTOR GOES BLANK. THE TECH WROTE UP HE COULD NOT RECREATE PROBLEM!! INVOICE 400071GR DEALER SENT OUT UNSAFE TRUCK!! 06/11/2018 BLANK DISPLAY, COMING UP TO CLOVERLEAF ON FREEWAY TO EXIT TRUCK SHIFTED INTO NEUTRAL AGAIN! 06/13/2018 BROUGHT TRUCK BACK TO DEALER, INVOICE 401631GR THEY SPENT 4 HOURS GOING AFTER FAULT CODE OF PO722 OUTPUT SPEED NO SIGNAL... LEAVING DEALERSHIP DISPLAY LIGHT WENT BLANK AGAIN, INFORMED SERV. MGR 06/15/2018 BROUGHT TRUCK BACK TO DEALER AS THE DISPLAY GOING BLANK WAS BECOMING MORE FREQUENT INVOICE 401663GR THEY CONTACTED ARENS (THE MANUFACTURER OF THE PUSH BUTTON DISPLAY) AND GOT NO RESPONSE, THEY REPLACED PUSH BUTTON DISPLAY. TOOK TRUCK, DISPLAY WENT BLANK AGAIN, INFORMED SERVICE MGR AGAIN 06/18/2018 DISPLAY BLANK, TRUCK SHIFTED INTO NEUTRAL AGAIN, 3RD INCIDENT WHERE TRUCK WENT INTO NEUTRAL MOVING DOWN ROAD! 06/19/2018 TOOK BACK TO DEALER INV 402283GR TECH HAD RECEIVED EMAIL FROM ARENS TECH SUPPORT ON 06/15/2018 (PERFORM CALIBRATION PROCEDURE ON ELECTRIC SHIFT MOTOR) NOW TRUCK WORKS AS IT SHOULD. *DT UPDATED 12/3/18*JB

    NHTSA complaint 11130635
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

23 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
    "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
  • 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
  • 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
    SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine…
  • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
    Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
  • 22KWB May 10, 2022 · Service Bulletin/Repair Instructions
    Safety Recall â“ Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts…
  • 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
    Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op…
  • 21KWC Jun 22, 2021 · Service Bulletin/Repair Instructions
    Safety Recall – Cummins Fuel Rail Leak – NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423. Cummins PX9 and ISX12 fuel rails may leak around a sealing washer, potentially resulting in fuel leaks. Undetected prolonged diesel fuel spray in the presence o…
  • 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
    Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
  • 26-037 Dec 18, 2020 · Service Bulletin/Repair Instructions
    Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
  • 32-014 Oct 12, 2020 · Service Bulletin/Repair Instructions
    Fix-As-Fail – The Battery Management System (BMS) may report the incorrect battery condition. Additional diagnostics are available to correctly determine and repair the root cause of the issue.
  • 13-054 Jul 29, 2020 · Service Bulletin/Repair Instructions
    Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
  • 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
    Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
  • 43-066 Mar 27, 2020 · Service Bulletin/Repair Instructions
    DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover b…
  • 34-085 Mar 3, 2020 · Service Bulletin/Repair Instructions
    Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
  • 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
    Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
  • 03-072 Feb 20, 2020 · Service Bulletin/Repair Instructions
    Fix-As-Fail: The cruise control may be inoperative after installing CECU software version P30-1030-118 if the vehicle was manufactured without an air pressure sensor. Until the software is revised to address this issue, a pressure sensor must be installed
  • 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
    Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
  • 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
    Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
  • TIB13-050 Sep 27, 2019 · Service Bulletin/Repair Instructions
    Information Only T170, T270, and T370 with hydraulic ABS brakes require a programming harness. The harness is now a required or recommended tool.
  • TIB43-062 Sep 27, 2019 · Service Bulletin/Repair Instructions
    Information Only â“ This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
  • 23-003 Jul 22, 2019 · Service Bulletin/Repair Instructions
    Fix as Fail: Vehicles with Eaton Ultrashift Plus or Fuller Advantage Automated transmissions may display fault codes and/or have clutch release problems due to broken clutch levers. Resolution is to replace the clutch.
  • 43-056 Jun 14, 2018 · Service Bulletin/Repair Instructions
    Non-Safety Campaign- Incorrect GHG emissions identifier label for the tire classification listed on printed label.
  • 43-054 Jun 14, 2018 · Service Bulletin/Repair Instructions
    Non-Safety Campaign ? T170/T270/T370 DPF/SCR Canister Bracket Bolts may be under-torqued.
Source: NHTSA manufacturer communications files.