Model year

2023 Kenworth T680

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Dec 30, 2022 to Mar 13, 2026.

Recall campaigns covering this model year9417k vehicles or units across those campaigns
Owner complaints99.0 times the median 2023 heavy truck
Severity index11.12023 heavy trucks average 20.7
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2023 Kenworth T680 peaked in 2023, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123202220233202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

44% of complaints about the 2023 Kenworth T680 name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
4
Driver assistance
1
Brakes
1
Structure
1
Suspension
1
Tires
1
Stability and traction control
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

9 recall campaigns cover the 2023 Kenworth T680

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Kenworth T680
CampaignFiledSubjectComponentVehiclesRemedy
25V-181Mar 24, 2025High voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive powerElectrical system238Software update
24V-915Dec 9, 2024Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioningElectrical system220,764Software update
24V-190Mar 20, 2024Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communicationPowertrain70,509Part replacement
24V-145Feb 23, 2024Air tanks have an insufficient volume of air for the brake systemBrakes936Repair or modification
23V-007Jan 16, 2023Incorrect software in the battery electric heavy duty electronic stability control program may underestimate the mass of the vehicleStability and traction control46Software update
22V-779Oct 17, 2022Digital display may freeze and not display critical safety informationElectrical system74,730Software update
22V-631Aug 17, 2022Engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stallEngine and cooling1,601Part replacement
22V-582Aug 4, 2022Mud flap may contact the fuel tank while the vehicle is in motion, creating wear on the fuel tank over timeFuel system630Repair or modification
22V-547Jul 28, 2022Steering gears may have been assembled incorrectly, which can cause the gears to fractureSteering47,500Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Kenworth T680

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

9 complaints on file, page 1 of 1.

  1. Filed Mar 13, 2026Failure Mar 13, 2026205,000 milesMiddlebury, INWindshield wiper/washer, Visibility/wiper

    The contact owns a 2023 Kenworth T680. The contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. The contact stated the after several attempts the wiper fluid sprayer operated normally. Later, the front windshield wipers malfunctioned. The contact stated that when the front windshield wipers were activated in the continuous setting, the wipers were randomly delayed. Additionally, while activating the turn signal and the wipers the features were delayed. The vehicle was taken to the local dealer who diagnosed an electrical short in the wiper and turn signal mechanism, and that the mechanism needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 205,000. The VIN was invalid.

    NHTSA complaint 11724047
  2. Filed Feb 18, 2026Failure Jan 12, 2026Lawton, MIPower train

    I have 2 Kenworth trucks VIN [XXX] and [XXX] both on recall NHTSA 24V190. The recalls have been performed my issue is with reimbursement for prior replacement for the recalled parts. I have attached emails from Paccar as well as the invoices for the replacement of the recalled parts. Any help you can provide is appreciated as I'm not getting anywhere with Paccar or the dealers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11718845
  3. Filed Sep 9, 2025Failure Sep 9, 2025362,000 milesFontana, CATires

    The contact owns a 2023 Kenworth T680 equipped with Goodyear Tires, Tire Line: Endurance, Tire Size: 297/75/R22.5, DOT Number: 1MC37L1BW0624. The contact stated that while driving 65 MPH, there was an abnormal sound coming from the front passenger’s side of the vehicle, and afterwards, the contact felt heavy vibrations coming from the steering wheel. After a visual inspection, the contact observed that the front passenger’s side tire casing had separated from the tread. The tires were taken to an independent mechanic, who failed to provide a diagnosis. The tire was replaced by Roadside Assistance. The manufacturer was not notified of the failure. The vehicle failure mileage was 362,000, and the tire failure mileage was 50,000.

    NHTSA complaint 11685999
  4. Filed Oct 23, 2024Failure Jul 18, 202425,000 milesBarstow, CAPower train, Service brakes, Abs warning lightCrash1 injured

    The contact owns a 2023 Kenworth T680 with the camper attached. The contact stated that the ABS warning light was illuminated before the failure. The contact stated that while standing behind the passenger side seat in between the sleeper portion and the cab, there was an abnormally loud popping sound detected. The vehicle began to move and crashed into the door of an unknown tractor-trailer cab. The vehicle had been parked for approximately 45- 60 minutes before the crash. The contact had to seek medical assistance from a therapist due to the incident. There was no report of fire, airbag deployment, or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

    NHTSA complaint 11621540
  5. Filed Aug 5, 2024Failure Aug 5, 2024338,388 milesGreencastle, PAPower train

    The contact owns a 2023 Kenworth T680. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The contact stated that while driving at an undisclosed speed, the transmission was not operating properly. The contact stated that the vehicle downshifted unexpectedly with the transmission fault warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 338,388. The VIN was not available.

    NHTSA complaint 11606528
  6. Filed Jun 1, 2023Failure May 15, 2023135,000 milesLa Follette, TNLane departure

    The contact's employer owns a 2023 Kenworth T680. The contact stated that while driving at 55 MPH with the Lane Departure Mitigation System activated, and the brakes were applied unintendedly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

    NHTSA complaint 11524865
  7. Filed Apr 10, 2023Failure Mar 1, 2023Greenwood, INSuspension

    Spacer between U-Bolt and Leaf spring which binds front suspension system with steering axle has sifted towards front side I have two units with same problem on both of those in brought in 2022 march . Same alike unit bought by one of my friend gets same problem attaching some pictures of both unit to get more specific. Thanks

    NHTSA complaint 11516293
  8. Filed Mar 21, 2023Failure Aug 27, 202218,011 milesChesapeake, VAFrame and members

    The contact owns a 2023 Kenworth T680 Heavy Truck. The contact stated that while driving at various speeds, the vehicle would inadvertently pull aggressively to the right without warning. The contact stated that the sub frame was detached and not centered. The vehicle was taken to an independent mechanic and the driver's side shift stalk was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 18,011.

    NHTSA complaint 11512947
  9. Filed Dec 30, 2022Failure Dec 29, 2022109,000 milesClovis, CAPower train, Traction control system

    The contact owns a 2023 Kenworth T680. The contact stated that the dealer previously repaired the vehicle under NHTSA Campaign Number: 22V547000 (Steering). The contact stated that while driving at an undisclosed speed, the ABS, traction control, transmission, and hill assist warning lights illuminated. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

    NHTSA complaint 11499511
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

82 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 02-206 Oct 1, 2026 · Service Bulletin/Repair Instructions
    Certain T680 Next Gen short hood chassis may be missing a bolt in the forward fairing.
  • 32-014 Sep 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin, the troubleshooting procedure, and the BMS Troubleshooting Checklist have been updated to show that the Autometer tool test results can be used in place of the Midtronics tool test results for fulfilling service and warranty requirements.
  • 9-049 Sep 23, 2026 · Service Campaign
    Certain Kenworth EMY 2022 T680, T880 and W990 chassis may not contain an EAS operator’s manual in the vehicle’s glovebox literature packet.
  • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
    "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
  • E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
    An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
  • 01-093 Aug 20, 2026 · Service Bulletin/Repair Instructions
    "KW: On certain T680 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals. PB: On certain Model 579…
  • 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
    The verbiage in the Introduction section has been updated.
  • 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
    The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
  • 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
    This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off…
  • E335 Jul 18, 2026 · Service Bulletin/Repair Instructions
    7/17/2026: Removed filter on KW Chassis List.
  • 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
    Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
  • E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
    The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi…
  • E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
    The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
  • 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
    "The software is not yet available. The bulletin will be updated when more information is available."
  • 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
    "An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software …
  • 46-020 Jun 27, 2026 · Service Campaign
    "KW: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain T680 BEV chassis with ePTO motors. PB: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for ce…
  • CE019 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Multiple fuel injector part numbers have been added to this warranty policy.
  • CE033 Jun 25, 2026 · Warranty Program/Extension
    "KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty policy."
  • CE019 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Multiple fuel injector part numbers have been added to this warranty policy.
  • CE033 Jun 24, 2026 · Service Bulletin/Repair Instructions
    "KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty policy."
  • 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
    "KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note …
  • R2601 May 29, 2026 · Service Bulletin/Repair Instructions
    Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
  • E335 May 15, 2026 · Service Bulletin/Repair Instructions
    Warranty section has been updated to include hood length definitions and filing instructions for progressive damage.
  • 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
    Troubleshooting procedures for 2.1m cab power windows are now available.
  • 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
    (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.
  • 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
    Procedures have been updated to include additional truck models in the service intervals table.
  • 43-087 Apr 4, 2026 · Emissions
    EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.
  • 42-064 Apr 30, 2026 · Service Bulletin/Repair Instructions
    Fix-as-Fail On certain Kenworth T680 chassis equipped with PACCAR MX-13 engines, wiring to the Horton LCX230 crank-mounted fan drive may experience a short due to chafing or water ingress, affecting fan drive operation.
  • 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
    (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.
  • 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
    The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
  • 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
  • E335 Apr 11, 2026 · Emissions
    E335 Warranty wording update Apr 2026
  • E338 Apr 30, 2026 · Service Campaign
    Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
  • E326 Apr 1, 2026 · Emissions
    EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
  • 01-090 Mar 28, 2026 · Service Bulletin/Repair Instructions
    Bulletin Update 03/02/2026 - A Meritor OnTrac case submission is required prior to repairs being completed. Failure to do so may result in warranty claim denial. See the procedure section for more details.
  • 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components.
  • E326 Mar 6, 2026 · Emissions
    EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines.
  • 22KWE/PBE Mar 3, 2026 · Service Bulletin/Repair Instructions
    Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
  • CE019 Feb 26, 2026 · Service Bulletin/Repair Instructions
    Fuel Injection Pump part number 2344776PEX for EMY2022 MX-13 engines has been added to the Warranty Policy.
  • 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
    The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
  • CE031 Feb 27, 2026 · Warranty Program/Extension
    Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.
  • 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
    The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
  • FS016 Jan 29, 2026 · Service Campaign
    Eaton Endurant MTM Loose Cap Screw Update The chassis list was updated to indicate T680 or T680 Next Gen. SRT codes B25-29A and B25-29B apply to all T680 chassis..
  • 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
    Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu…
  • FS015 Jan 29, 2026 · Service Campaign
    TX-12 MTM Loose Cap Screw Update The chassis list was updated to indicate T680 or T680 Next Gen. SRT codes B25-28A and B25-28B apply to T680 Next Gen chassis.
  • 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
    24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
  • 25PACF Dec 23, 2025 · Service Bulletin/Repair Instructions
    Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Pa…
  • 24KWE/24PBE Dec 24, 2025 · Emissions
    The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicl…
  • 24PBE/KWE Dec 16, 2025 · Warranty Program/Extension
    The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, ther…
  • 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
    Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
  • FS016 Nov 14, 2025 · Service Campaign
    Campaign Certain chassis equipped with an Eaton Endurant 12-speed transmission have Mechatronic Transmission Module (MTM) rail cylinder cap screws that could become loose. This may cause the transmission not to shift and the transmission service lamp to ill…
  • FS015 Nov 10, 2025 · Service Bulletin/Repair Instructions
    Certain chassis equipped with a PACCAR TX-12 transmission have Mechatronic Transmission Module (MTM) rail cylinder cap screws that could become loose. This may cause the transmission not to shift and the transmission service lamp to illuminate.
  • 24KWE Nov 26, 2025 · Service Campaign
    The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
  • 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
    SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine…
  • 25PACF Aug 1, 2025 · Service Campaign
    Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a late…
  • CE033 Jul 3, 2025 · Warranty Program/Extension
    32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
  • 25KWC Apr 9, 2025 · Service Bulletin/Repair Instructions
    Safety Recall – Interim Notification Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended ope…
  • 25WC/PBC - KW Apr 30, 2025 · Service Bulletin/Repair Instructions
    Safety Recall Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical cont…
  • 46-013 Feb 12, 2025 · Service Campaign
    Certain Kenworth Battery Electric Vehicle model T680E chassis have been built prior to the availability of certain labels and Low Voltage Distribution System (LVDS) Components. An upfit is now available for these chassis. An inspection is to be completed wi…
  • 46-010 May 8, 2024 · Service Bulletin/Repair Instructions
    A software update is available for T680E Battery Electric Vehicles. This software update corrects certain issues with odometer and cold weather operation.
Source: NHTSA manufacturer communications files.