Complaints about the 2023 Kenworth T680 peaked in 2023, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Dec 30, 2022 to Mar 13, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-181 | Mar 24, 2025 | High voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive power | Electrical system | 238 | Software update |
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 24V-145 | Feb 23, 2024 | Air tanks have an insufficient volume of air for the brake system | Brakes | 936 | Repair or modification |
| 23V-007 | Jan 16, 2023 | Incorrect software in the battery electric heavy duty electronic stability control program may underestimate the mass of the vehicle | Stability and traction control | 46 | Software update |
| 22V-779 | Oct 17, 2022 | Digital display may freeze and not display critical safety information | Electrical system | 74,730 | Software update |
| 22V-631 | Aug 17, 2022 | Engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall | Engine and cooling | 1,601 | Part replacement |
| 22V-582 | Aug 4, 2022 | Mud flap may contact the fuel tank while the vehicle is in motion, creating wear on the fuel tank over time | Fuel system | 630 | Repair or modification |
| 22V-547 | Jul 28, 2022 | Steering gears may have been assembled incorrectly, which can cause the gears to fracture | Steering | 47,500 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
9 complaints on file, page 1 of 1.
The contact owns a 2023 Kenworth T680. The contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. The contact stated the after several attempts the wiper fluid sprayer operated normally. Later, the front windshield wipers malfunctioned. The contact stated that when the front windshield wipers were activated in the continuous setting, the wipers were randomly delayed. Additionally, while activating the turn signal and the wipers the features were delayed. The vehicle was taken to the local dealer who diagnosed an electrical short in the wiper and turn signal mechanism, and that the mechanism needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 205,000. The VIN was invalid.
NHTSA complaint 11724047I have 2 Kenworth trucks VIN [XXX] and [XXX] both on recall NHTSA 24V190. The recalls have been performed my issue is with reimbursement for prior replacement for the recalled parts. I have attached emails from Paccar as well as the invoices for the replacement of the recalled parts. Any help you can provide is appreciated as I'm not getting anywhere with Paccar or the dealers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11718845The contact owns a 2023 Kenworth T680 equipped with Goodyear Tires, Tire Line: Endurance, Tire Size: 297/75/R22.5, DOT Number: 1MC37L1BW0624. The contact stated that while driving 65 MPH, there was an abnormal sound coming from the front passenger’s side of the vehicle, and afterwards, the contact felt heavy vibrations coming from the steering wheel. After a visual inspection, the contact observed that the front passenger’s side tire casing had separated from the tread. The tires were taken to an independent mechanic, who failed to provide a diagnosis. The tire was replaced by Roadside Assistance. The manufacturer was not notified of the failure. The vehicle failure mileage was 362,000, and the tire failure mileage was 50,000.
NHTSA complaint 11685999The contact owns a 2023 Kenworth T680 with the camper attached. The contact stated that the ABS warning light was illuminated before the failure. The contact stated that while standing behind the passenger side seat in between the sleeper portion and the cab, there was an abnormally loud popping sound detected. The vehicle began to move and crashed into the door of an unknown tractor-trailer cab. The vehicle had been parked for approximately 45- 60 minutes before the crash. The contact had to seek medical assistance from a therapist due to the incident. There was no report of fire, airbag deployment, or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.
NHTSA complaint 11621540The contact owns a 2023 Kenworth T680. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The contact stated that while driving at an undisclosed speed, the transmission was not operating properly. The contact stated that the vehicle downshifted unexpectedly with the transmission fault warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 338,388. The VIN was not available.
NHTSA complaint 11606528The contact's employer owns a 2023 Kenworth T680. The contact stated that while driving at 55 MPH with the Lane Departure Mitigation System activated, and the brakes were applied unintendedly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
NHTSA complaint 11524865Spacer between U-Bolt and Leaf spring which binds front suspension system with steering axle has sifted towards front side I have two units with same problem on both of those in brought in 2022 march . Same alike unit bought by one of my friend gets same problem attaching some pictures of both unit to get more specific. Thanks
NHTSA complaint 11516293The contact owns a 2023 Kenworth T680 Heavy Truck. The contact stated that while driving at various speeds, the vehicle would inadvertently pull aggressively to the right without warning. The contact stated that the sub frame was detached and not centered. The vehicle was taken to an independent mechanic and the driver's side shift stalk was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 18,011.
NHTSA complaint 11512947The contact owns a 2023 Kenworth T680. The contact stated that the dealer previously repaired the vehicle under NHTSA Campaign Number: 22V547000 (Steering). The contact stated that while driving at an undisclosed speed, the ABS, traction control, transmission, and hill assist warning lights illuminated. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
NHTSA complaint 11499511Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.