Model year

2024 Kenworth T680

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Nov 1, 2024 to Sep 16, 2026.

Recall campaigns covering this model year7413k vehicles or units across those campaigns
Owner complaints51.7 times the median 2024 heavy truck
Severity index0.02024 heavy trucks average 8.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2024 Kenworth T680 peaked in 2024, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522024220252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2024 Kenworth T680 name tires

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Tires
2
Electrical system
1
Powertrain
1
Seats
1
Speed control
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2024 Kenworth T680

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Kenworth T680
CampaignFiledSubjectComponentVehiclesRemedy
25V-569Sep 2, 202515-inch digital display may fail to display warning lights or vehicle speedElectrical system18,332Software update
25V-436Jun 26, 2025Tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intendedLighting56,260Software update
25V-181Mar 24, 2025High voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive powerElectrical system238Software update
24V-915Dec 9, 2024Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioningElectrical system220,764Software update
24V-190Mar 20, 2024Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communicationPowertrain70,509Part replacement
24V-145Feb 23, 2024Air tanks have an insufficient volume of air for the brake systemBrakes936Repair or modification
24V-044Jan 25, 2024Steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of…Steering45,887Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Kenworth T680

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Sep 16, 2026Failure Jul 30, 2026Lakeland, FLTires

    I purchased two Ralson Steer Tires (drivers and passenger side) from Loves in [XXX] on XXX under invoice XXX. The drivers side tire tread pealed off the tire on XXX and was replaced by Loves roadside under invoice XXX in [XXX]. The passenger side tire tread pealed off on XXX and had to be replaced roadside by Loves under invoice XXX in [XXX]. The size is 295/75R22.5. These were brand new tires and both failed the same way in less than 3 months on the road. I have tried speaking with Loves and they seem un-interested in reviewing their relationship with the vendor or helping me. These incidents could have both caused accidents. I will never use this brand again, but I definitely feel its a huge safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11764722
  2. Filed Mar 13, 2026Failure Mar 1, 202430,000 milesMiddlebury, INWindshield wiper/washer, Visibility/wiper

    The contact owns a 2024 Kenworth T680. The contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. The contact stated that after several attempts, the wiper fluid sprayer operated normally. Later, the front windshield wipers malfunctioned. The contact stated that when the front windshield wipers were activated in the continuous setting, the wipers were randomly delayed. Also, while activating the turn signal the wipers were erroneously delayed. The vehicle was taken to the local dealer, who diagnosed an electrical short in the wiper and turn signal mechanism, and that the mechanism needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was approximately 30,000. The VIN was not available.

    NHTSA complaint 11724056
  3. Filed Mar 18, 2025Failure Feb 28, 2025Valdosta, GAElectrical system, Power train, Vehicle speed control

    I am reaching out to you for this recall #24KWE, for the right hand stalker shifter. My truck is a 2024 kw t680. I am having this issue with my truck multiple times now and when I brought it to my dealer mhc of mcdonough,ga they said this recall is no longer active but we are having this major issue which can cause an accident at no giving time when the vehicle stops and is disabled.please reach out to me about this situation,also my truck only has 88,205 miles as of today.the estimated quote was done by the service shop to do the job which alot of kenworth owners went thru.thank you

    NHTSA complaint 11649048
  4. Filed Nov 4, 2024Failure Jun 30, 2024Weatherford, TXTread/belt

    Tread of the tire delaminated, similar to what a recap would do. This happened at 43,476 miles +or- the first time. This incident occurred In Anton, Texas. My driver got stopped safely and the tire was still inflated. Moved the truck about a 100 yards to be in safer spot and the tire then went flat. Had tire replaced with Identical tire by Loves of Lubbock, TX. Had driver bring the bad tire in, as had never seen in 18 years in business a tire do this. I have tire in my possession. At 53, 456 miles, right at 10,000 miles the newly replaced tire, did the basic same thing. A 3" piece came out of the center of tire for the complete circumference of the tire. Driver got stopped safely. recovered the piece which was still in one piece. experiencing what we did before, I had him take pictures of the tire with it still inflated and had him check the air pressure with a gauge. Tire was at 130 lbs warm with our normal cold setting being 122-123. This incident occurred near Taft, CA so I learned of Tyack Tires and Had 2 new Michelins put on and had driver bring both tires off the front back along with the center piece. I have tire in my possession. My dealer sent tires and center piece to Goodyear for damage claims, as both times it destroyed the entire fender linings and headlight. Goodyear declined damages stating "Over Deflection", which is chronic underinflation, but that is not the case. I had request in writing for my tires to be returned along with the piece. They shipped tires back without the piece, I requested the piece again and received an email stating there was no piece. My dealer says it was sent to them that it was placed inside the tire that it came off of. I've been doing business with this dealer over 16 years, maybe closer to 18. I have pictures of the tires and piece and all damages. I had the same steer tires replaced on the twin to this truck, VIN ending in [XXX] , with new Michelins as well. I have 3 undamaged tires as well. All can be Inspected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

    NHTSA complaint 11623553
  5. Filed Nov 1, 2024Failure Aug 26, 2024oskaloosa, IASeats

    Driver seat back is defective and will not support driver properly. The seat back will bend and twist if pressure is applied to it. Putting the driver in an unsafe driving position where the torso is contorted. Four out of four trucks have the same issue with this OE seat. There is no advance warning of when the seat will fail. The issue has been discussed with Kenworth and no resolution has been found as of this time. We have four tractors that are having this same issue, the corresponding VIN numbers are: [XXX] , [XXX] , [XXX] , [XXX] . With the issue occurring on all four of our trucks, we believe this is not an isolated issue and is common with this OE seat. The defect has occurred under light use with no involvement in an accident, which leads to the belief that in an actual emergency it would fail completely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11623084
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

74 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 02-206 Oct 1, 2026 · Service Bulletin/Repair Instructions
    Certain T680 Next Gen short hood chassis may be missing a bolt in the forward fairing.
  • 32-014 Sep 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin, the troubleshooting procedure, and the BMS Troubleshooting Checklist have been updated to show that the Autometer tool test results can be used in place of the Midtronics tool test results for fulfilling service and warranty requirements.
  • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
    "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
  • 01-094 Sep 4, 2026 · Service Bulletin/Repair Instructions
    [SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.
  • E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
    An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
  • P002 Sep 3, 2026 · Service Bulletin/Repair Instructions
    "KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i…
  • P002 Aug 27, 2026 · Service Bulletin/Repair Instructions
    "KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i…
  • 43-089 Aug 21, 2026 · Service Bulletin/Repair Instructions
    This optional software update is expected to be available after 08/28/2026.
  • 01-093 Aug 20, 2026 · Service Bulletin/Repair Instructions
    "KW: On certain T680 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals. PB: On certain Model 579…
  • 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
    This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi…
  • 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
    This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi…
  • 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
    The verbiage in the Introduction section has been updated.
  • 46-029 Aug 13, 2026 · Service Bulletin/Repair Instructions
    When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may display as --- after programming.
  • 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
    The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
  • 14-037 Aug 11, 2026 · Service Campaign
    An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance.
  • 43-089 Aug 1, 2026 · Service Bulletin/Repair Instructions
    This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate oc…
  • 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
    This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off…
  • 43-089 Jul 21, 2026 · Service Bulletin/Repair Instructions
    An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks bef…
  • 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
    Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
  • E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
    The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi…
  • E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
    The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
  • 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
    "The software is not yet available. The bulletin will be updated when more information is available."
  • 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
    "An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software …
  • 46-020 Jun 27, 2026 · Service Campaign
    "KW: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain T680 BEV chassis with ePTO motors. PB: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for ce…
  • CE019 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Multiple fuel injector part numbers have been added to this warranty policy.
  • CE019 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Multiple fuel injector part numbers have been added to this warranty policy.
  • 46-027 Jun 13, 2026 · Service Bulletin/Repair Instructions
    The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis.
  • 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
    "KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note …
  • R2601 May 29, 2026 · Service Bulletin/Repair Instructions
    Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
  • 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
    Troubleshooting procedures for 2.1m cab power windows are now available.
  • 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
    (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.
  • 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
    Procedures have been updated to include additional truck models in the service intervals table.
  • 43-087 Apr 4, 2026 · Emissions
    EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.
  • 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
    (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.
  • 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
    The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
  • 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
  • E338 Apr 30, 2026 · Service Campaign
    Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
  • E326 Apr 1, 2026 · Emissions
    EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
  • 24KWC/PBC Mar 28, 2026 · Service Bulletin/Repair Instructions
    Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
  • 01-090 Mar 28, 2026 · Service Bulletin/Repair Instructions
    Bulletin Update 03/02/2026 - A Meritor OnTrac case submission is required prior to repairs being completed. Failure to do so may result in warranty claim denial. See the procedure section for more details.
  • 37-004 Mar 27, 2026 · Service Campaign
    PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update.
  • 43-083 Mar 21, 2026 · Service Bulletin/Repair Instructions
    Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.
  • 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components.
  • E326 Mar 6, 2026 · Emissions
    EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines.
  • CE019 Feb 26, 2026 · Service Bulletin/Repair Instructions
    Fuel Injection Pump part number 2344776PEX for EMY2022 MX-13 engines has been added to the Warranty Policy.
  • 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
    The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
  • CE031 Feb 27, 2026 · Warranty Program/Extension
    Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.
  • 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
    The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
  • 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
    Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu…
  • 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
    24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
  • 25PACF Dec 23, 2025 · Service Bulletin/Repair Instructions
    Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Pa…
  • 24KWE/24PBE Dec 24, 2025 · Emissions
    The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicl…
  • 24PBE/KWE Dec 16, 2025 · Warranty Program/Extension
    The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, ther…
  • 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
    Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
  • 24KWE Nov 26, 2025 · Service Campaign
    The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
  • 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
    SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine…
  • 25PACG Oct 10, 2025 · Service Bulletin/Repair Instructions
    The 15-inch digital display in certain model year 2024–2026 Kenworth chassis may enter recovery mode (blue wrench screen) without prior indication. The screen becomes non-responsive and may result in non-compliance with FMVSS/CMVSS 101 (Controls and Display…
  • 25PACF Aug 1, 2025 · Service Campaign
    Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a late…
  • CE033 Jul 3, 2025 · Warranty Program/Extension
    32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
  • R2306 - KW Jul 1, 2025 · Service Bulletin/Repair Instructions
    EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Informat…
Source: NHTSA manufacturer communications files.