Complaints over time
Complaints about the 2021 Kenworth T880 peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Kenworth T880
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Jan 15, 2021 to Jan 15, 2021.
Recall campaigns covering this model year8296k vehicles or units across those campaigns
Owner complaints1Close to the median 2021 heavy truck
Severity index0.02021 heavy trucks average 14.3
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 Kenworth T880 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
8 recall campaigns cover the 2021 Kenworth T880
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 24V-145 | Feb 23, 2024 | Air tanks have an insufficient volume of air for the brake system | Brakes | 936 | Repair or modification |
| 21V00N000 | Dec 29, 2021 | Methane detection system will not function if the system loses power | Electrical system | 1,107 | Not stated |
| 21V-906 | Nov 19, 2021 | Work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll | Electrical system | 908 | Software update |
| 21V-391 | May 26, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 612 | Part replacement |
| 21V-080 | Feb 17, 2021 | Capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach | Engine and cooling | 132 | Repair or modification |
| 20V-506 | Aug 26, 2020 | Axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts | Powertrain | 1,097 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Kenworth T880
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 15, 2021Failure Jan 15, 2021100 milesSpring Lake, MIService brakes
TRACTOR ABS SYSTEM APPLIES THE BRAKES TO THE TRAILERS WHILE CORNERING CAUSING THE VEHICLE TO BECOME UNCONTROLLABLE. THIS USUALLY OCCURS WHILE ENTERING OR EXITING A HIGHWAY AT SPEEDS ABOVE 30 MPH. THE ABS SYSTEM LOCKS UP THE BRAKES UNTIL THE TRACTOR AND TRAILERS COME TO A COMPLETE STOP. THESE TRUCKS AND TRAILERS WEIGH APPROXIMATELY 155,000 LBS., AND LOSING CONTROL IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. THESE TRUCKS ARE 2021 MODELS WITH BENDIX ABS SYSTEMS. THIS ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF KENWORTH (THE VEHICLE MANUFACTURE) AND BENDIX (THE ABS SYSTEM MANUFACTURE). LITTLE HAS BEEN DONE TO RECTIFY THIS SAFETY ISSUE. THIS HAS BEEN HAPPENING SENSE THE TRACTORS WERE PUT INTO SERVICE APPROXIMATELY 8 MONTHS AGO. THERE IS NO WARNING BEFORE THE ABS SYSTEM LOCKS UP THE TRAILER BRAKES, AND THERE IS NOTHING THE DRIVER CAN DO TO CONTROL THE TRUCK WHILE THE BRAKES ARE LOCKED UP.
NHTSA complaint 11388343
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
65 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 9-049 Sep 23, 2026 · Service Campaign
Certain Kenworth EMY 2022 T680, T880 and W990 chassis may not contain an EAS operator’s manual in the vehicle’s glovebox literature packet. - P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines. - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification. - 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off… - 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings. - E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. - 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
"The software is not yet available. The bulletin will be updated when more information is available." - 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software … - CE030 Jun 24, 2026 · Warranty Program/Extension
"KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty policy." - 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note … - E311 Jun 6, 2026 · Service Bulletin/Repair Instructions
The PACCAR Powertrain Prognostics Webcast video link has been removed. It will be included with updated information at a later date. - E311 May 18, 2026 · Service Bulletin/Repair Instructions
Kenworth - The Warranty section has been updated to include Peterbilt-specific SRT codes for cross-division repair filing. - 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available. - 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
Procedures have been updated to include additional truck models in the service intervals table. - 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - E326 Apr 1, 2026 · Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines. - E335 Mar 25, 2026 · Emissions
Expiration Date Format Update - Certain EPA21 compliant PACCAR MX-13 engines were built with intake valve springs that could fail. This failure can cause significant damage to the engine. New intake valve springs will be installed. - 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components. - E326 Mar 6, 2026 · Emissions
EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines. - 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer. - 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements. - 24KWE/24PBE Dec 24, 2025 · Emissions
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicl… - 24PBE/KWE Dec 16, 2025 · Warranty Program/Extension
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, ther… - 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation. - 24KWE Nov 26, 2025 · Service Campaign
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine… - E311 Aug 20, 2025 · Other
Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Exte… - 24KWD Apr 9, 2024 · Service Bulletin/Repair Instructions
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 âAir Brake Systemsâ. This bulletin will be updated when repair parts and procedures are available. - 24KWE Mar 21, 2024 · Service Bulletin/Repair Instructions
Safety Recall – INTERIM NOTIFICATION Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harne… - E306 Oct 18, 2023 · Service Bulletin/Repair Instructions
PACCAR MX-11 & MX-13 EPA2021 Fuel Filter Drain & Change Info Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following Debris and contaminants introduced into the high-pressure fuel system. Denial… - 46-003 Aug 1, 2023 · Service Bulletin/Repair Instructions
There is currently a repair procedure available for T680E and T880E chassis that will address issues caused by the previous BEV2 R5.00_002 software update. This repair involves replacement of the Bendix ABS control module with an updated version and a softw… - E290 Jun 28, 2023 · Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information - 43-072 Jun 2, 2023 · Service Bulletin/Repair Instructions
Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to re… - E290 Mar 31, 2023 · Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information - E300 Mar 31, 2023 · Service Bulletin/Repair Instructions
PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limi… - 03-087 (E295) Feb 24, 2023 · Service Bulletin/Repair Instructions
Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until a revised sensor strategy is developed. - E303 Jan 12, 2023 · Service Bulletin/Repair Instructions
This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs. Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that d… - 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del… - E296 Aug 3, 2022 · Service Bulletin/Repair Instructions
Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage. - 22KWB May 10, 2022 · Service Bulletin/Repair Instructions
Safety Recall â“ Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts… - E286 Mar 23, 2022 · Service Bulletin/Repair Instructions
Engine Model Year 2021B and later PACCAR MX-11 and MX-13 Fuel Injector Adjustment During First C Service - 98-020 Mar 18, 2022 · Service Bulletin/Repair Instructions
nformation Only – New Level 1 required tools are available to support MY21B MX engines. - 51-013 Feb 4, 2022 · Service Bulletin/Repair Instructions
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a prim… - E280 Dec 2, 2021 · Service Bulletin/Repair Instructions
Non-Safety Campaign: Certain DC tools were incorrectly calibrated. The resulting torque issue could affect the EPA21 MX-11 and MX-13 Oil Pan and/or the Exhaust Manifold. - E282 Dec 17, 2021 · Service Bulletin/Repair Instructions
Information Only: Due to differences between the PACCAR MX-11 or MX-13 2021A and 2021B engines, technicians must be able to identify which of these engines are in a chassis. - 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op… - 02-168 Sep 20, 2021 · Service Bulletin/Repair Instructions
Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders… - 21-KWE Aug 17, 2021 · Service Bulletin/Repair Instructions
Safety Recall – Interim Notification - Certain Mahle HVAC control heads may have a soldering defect which may result in inoperative HVAC controls. Inoperative HVAC defrost may reduce driver visibility, increasing the risk of an accident. This bulletin will … - 43-069 Aug 17, 2021 · Service Bulletin/Repair Instructions
A DPF regeneration two-position switch parameter is causing inhibited DPF regeneration. A parameter update, via Cummins Insite, restores proper DPF regeneration function. - 21KWD Jun 14, 2021 · Service Bulletin/Repair Instructions
Information Only – C hassis equipped with MY2021 B EPA emission s standards will be shipped through atleast the end of the 2021 calendar year without particulate matter (PM) sensors installed . - 21KWC Jun 22, 2021 · Service Bulletin/Repair Instructions
Safety Recall – Cummins Fuel Rail Leak – NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423. Cummins PX9 and ISX12 fuel rails may leak around a sealing washer, potentially resulting in fuel leaks. Undetected prolonged diesel fuel spray in the presence o… - 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. - 32-017 Feb 25, 2021 · Service Bulletin/Repair Instructions
Non-Safety Campaign – The batteries may drain quickly due to the VECU not going to sleep. Updated VECU software is available to resolve the issue. - 26-037 Dec 18, 2020 · Service Bulletin/Repair Instructions
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement. - 32-014 Oct 12, 2020 · Service Bulletin/Repair Instructions
Fix-As-Fail – The Battery Management System (BMS) may report the incorrect battery condition. Additional diagnostics are available to correctly determine and repair the root cause of the issue.
Source: NHTSA manufacturer communications files.