Complaints over time
Complaints about the 2024 Kenworth T880 peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Kenworth T880
Heavy truck, diesel, Other, built in United States. Owner complaints on file from Jul 19, 2025 to Jul 19, 2025.
Recall campaigns covering this model year7412k vehicles or units across those campaigns
Owner complaints1Below the median 2024 heavy truck
Severity index0.02024 heavy trucks average 8.3
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2024 Kenworth T880 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2024 Kenworth T880
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-569 | Sep 2, 2025 | 15-inch digital display may fail to display warning lights or vehicle speed | Electrical system | 18,332 | Software update |
| 25V-436 | Jun 26, 2025 | Tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intended | Lighting | 56,260 | Software update |
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-908 | Dec 3, 2024 | Steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control | Steering | 68 | Repair or modification |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 24V-044 | Jan 25, 2024 | Steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of… | Steering | 45,887 | Part replacement |
| 24V-043 | Jan 25, 2024 | Bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies | Steering | 68 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Kenworth T880
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 19, 2025Failure Jul 8, 2025Livingston, LAEngine
Injector system keeps truck constantly wanting to do a regen. Too much fuel is being pushed into the particulate filter.
NHTSA complaint 11674741
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
64 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 01-094 Sep 4, 2026 · Service Bulletin/Repair Instructions
[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold. - E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines. - P002 Sep 3, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i… - P002 Aug 27, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i… - 43-089 Aug 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available after 08/28/2026. - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 46-029 Aug 13, 2026 · Service Bulletin/Repair Instructions
When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may display as --- after programming. - 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification. - 14-037 Aug 11, 2026 · Service Campaign
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance. - 43-089 Aug 1, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate oc… - 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off… - 43-089 Jul 21, 2026 · Service Bulletin/Repair Instructions
An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks bef… - 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings. - E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi… - E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. - 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
"The software is not yet available. The bulletin will be updated when more information is available." - 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software … - CE019 Jun 25, 2026 · Service Bulletin/Repair Instructions
Multiple fuel injector part numbers have been added to this warranty policy. - CE019 Jun 24, 2026 · Service Bulletin/Repair Instructions
Multiple fuel injector part numbers have been added to this warranty policy. - 46-027 Jun 13, 2026 · Service Bulletin/Repair Instructions
The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis. - 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note … - R2601 May 29, 2026 · Service Bulletin/Repair Instructions
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation. - 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available. - 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. - 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
Procedures have been updated to include additional truck models in the service intervals table. - 43-087 Apr 4, 2026 · Emissions
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - E338 Apr 30, 2026 · Service Campaign
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications. - E326 Apr 1, 2026 · Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines. - 24KWC/PBC Mar 28, 2026 · Service Bulletin/Repair Instructions
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case. - 37-004 Mar 27, 2026 · Service Campaign
PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update. - 43-083 Mar 21, 2026 · Service Bulletin/Repair Instructions
Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat. - 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components. - E326 Mar 6, 2026 · Emissions
EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines. - CE019 Feb 26, 2026 · Service Bulletin/Repair Instructions
Fuel Injection Pump part number 2344776PEX for EMY2022 MX-13 engines has been added to the Warranty Policy. - 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer. - CE031 Feb 27, 2026 · Warranty Program/Extension
Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy. - 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements. - 25PACF Dec 23, 2025 · Service Bulletin/Repair Instructions
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Pa… - 24KWE/24PBE Dec 24, 2025 · Emissions
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicl… - 24PBE/KWE Dec 16, 2025 · Warranty Program/Extension
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, ther… - 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation. - 24KWE Nov 26, 2025 · Service Campaign
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine… - 25PACG Oct 10, 2025 · Service Bulletin/Repair Instructions
The 15-inch digital display in certain model year 2024–2026 Kenworth chassis may enter recovery mode (blue wrench screen) without prior indication. The screen becomes non-responsive and may result in non-compliance with FMVSS/CMVSS 101 (Controls and Display… - 25PACF Aug 1, 2025 · Service Campaign
Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a late… - CE033 Jul 3, 2025 · Warranty Program/Extension
32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy. - R2306 - KW Jul 1, 2025 · Service Bulletin/Repair Instructions
EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Informat… - 24KWK Jan 17, 2025 · Service Bulletin/Repair Instructions
Safety Recall Parts and procedures are now available. Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be… - 24KWK Dec 17, 2024 · Service Bulletin/Repair Instructions
PACCAR 20k Steer Axle Steer Arm and Tie Rod Arm Bolt Torque Interim Safety Recall Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steer arm and/or tie rod arm fasteners that may be impro… - R2306 - KW Nov 19, 2024 · Service Bulletin/Repair Instructions
Retrofit This retrofit provides new MY24 emissions labels and replaces pre-production parts and software with production level parts and software on certain Model Year 2024 chassis. Reference the “Retrofit Parts Matrix” in the Links section below to determi… - 24KWB Jun 13, 2024 · Service Bulletin/Repair Instructions
Safety Recall Certain model year 2024 T800/T880/W900/W990 trucks equipped with Hendrickson COMPOSILITE® EXS20 or Watson & Chalin SL-2065 steerable auxiliary lift axles may have bearing journals that may not have been seated correctly to the steering knuckl… - 24KWD Apr 9, 2024 · Service Bulletin/Repair Instructions
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 âAir Brake Systemsâ. This bulletin will be updated when repair parts and procedures are available.
Source: NHTSA manufacturer communications files.