Complaints over time
Complaints about the 2025 Kenworth T880 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearDo not drive
2025 Kenworth T880
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Aug 13, 2026 to Aug 13, 2026.
Recall campaigns covering this model year9426k vehicles or units across those campaigns
Owner complaints1Close to the median 2025 heavy truck
Severity index100.02025 heavy trucks average 50.0
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2025 Kenworth T880 name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
9 recall campaigns cover the 2025 Kenworth T880
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-569 | Sep 2, 2025 | 15-inch digital display may fail to display warning lights or vehicle speed | Electrical system | 18,332 | Software update |
| 25V-436 | Jun 26, 2025 | Tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intended | Lighting | 56,260 | Software update |
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-908 | Dec 3, 2024 | Steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control | Steering | 68 | Repair or modification |
| 24V-789 | Oct 23, 2024 | Fuel pump barrels may fracture and cause a fuel leak, which can result in an engine stall | Fuel system | 5,690 | Part replacement |
| 24V-433 | Jun 12, 2024 | Tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to breakDo not drive | Steering | 7,410 | Part replacement |
| 24V-233 | Mar 27, 2024 | Steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture | Steering | 782 | Part replacement |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 24V-044 | Jan 25, 2024 | Steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of… | Steering | 45,887 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Kenworth T880
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 13, 2026Failure Jul 27, 2026Philadelphia, PAPower train, Service brakes, Unknown or otherCrash
Manufacturer hidden issues on vehicle on: Air system including compressor, air tank capacity volume and consumption, or valves. Automatic transmission air consumption and possible module or valves leaking air. Involved in crash and sensitive information available in black box and company Dash camera.
NHTSA complaint 11756789
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
83 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - E328 Sep 11, 2026 · Service Campaign
Certain chassis with CARB 2024 compliant MX-13 engines must have the PEU wiring harnesses updated. The original wiring and fuse are insufficient for electrical system operation and protection. - 01-094 Sep 4, 2026 · Service Bulletin/Repair Instructions
[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold. - E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines. - P003 Sep 3, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 1 chassis. The total chassis count is now 10. A link to the PACCAR Powertrain Prognostics Webcast has been added … - P001 Sep 3, 2026 · Service Bulletin/Repair Instructions
"KW: The chassis list has been updated to include 1 chassis. The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total c… - P002 Sep 3, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i… - P003 Aug 27, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 1 chassis. The total chassis count is now 10. A link to the PACCAR Powertrain Prognostics Webcast has been added … - P002 Aug 27, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i… - P001 Aug 27, 2026 · Service Bulletin/Repair Instructions
"KW: The chassis list has been updated to include 1 chassis. The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total c… - 43-089 Aug 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available after 08/28/2026. - P001 Aug 19, 2026 · Service Bulletin/Repair Instructions
"PB: The chassis list has been updated to include 11 chassis. The total chassis count is now 122. KW: The chassis list has been updated to include 3 chassis. The total chassis count is now 52." - P001 Aug 13, 2026 · Service Bulletin/Repair Instructions
"KW -The chassis list has been updated to include 2 chassis. Total chassis count is now 49. PB - The chassis list has been updated to include10 chassis. The total chassis count is now 111." - 24KWC/24PBC Aug 13, 2026 · Service Bulletin/Repair Instructions
Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure - P003 Aug 13, 2026 · Service Bulletin/Repair Instructions
"For Peterbilt: Chassis list has been updated to include 1 chassis. The total chassis count is now 7. For Kenworth: Chassis list has been updated to include 1 chassis. The total chassis count is now 8." - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 46-029 Aug 13, 2026 · Service Bulletin/Repair Instructions
When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may display as --- after programming. - 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification. - 14-037 Aug 11, 2026 · Service Campaign
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance. - 43-089 Aug 1, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate oc… - 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off… - 43-089 Jul 21, 2026 · Service Bulletin/Repair Instructions
An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks bef… - 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings. - E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi… - E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. - 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
"The software is not yet available. The bulletin will be updated when more information is available." - P001 Jun 30, 2026 · Service Campaign
Leveraging PACCAR’s advanced Prognostic prediction algorithms, certain PACCAR MX-11 and MX-13 EMY 2024-2026 engines will receive proactive replacement instructions for the PM sensor to maximize uptime and maintain optimal performance. - P003 Jun 30, 2026 · Service Campaign
Leveraging PACCAR’s advanced Prognostic prediction algorithms, certain PACCAR MX-11 and MX-13 EMY 2024-2026 engines will receive proactive replacement instructions for the NOx sensor after catalyst to maximize uptime and maintain optimal performance. - P002 Jun 30, 2026 · Service Campaign
Leveraging PACCAR’s advanced Prognostic prediction algorithms, certain PACCAR MX-11 and MX-13 EMY 2024-2026 engines will receive proactive replacement instructions for the NOx sensor before catalyst to maximize uptime and maintain optimal performance. - 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software … - T024 Jun 16, 2026 · Service Bulletin/Repair Instructions
"KW & PB: New software is available for download. The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures befo… - T-024 Jun 13, 2026 · Service Bulletin/Repair Instructions
The repair procedure has been updated to include diagnostic steps. - 46-027 Jun 13, 2026 · Service Bulletin/Repair Instructions
The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis. - 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note … - 27-012 Jun 10, 2026 · Service Bulletin/Repair Instructions
The attachment for Eaton bulletin TAIB-1015 has been updated to the latest version to improve process flow. - R2601 May 29, 2026 · Service Bulletin/Repair Instructions
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation. - 27-012 May 26, 2026 · Service Bulletin/Repair Instructions
KW: A Transmission Control Module (TCM) software update is now available for certain T680, T880, and W990 chassis with Eaton Endurant transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. Please see the Eaton bullet… - T024 May 26, 2026 · Service Bulletin/Repair Instructions
KW: A Transmission Control Module (TCM) software update is now available for certain T280, T380, T480, T680, T880, and W990 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. … - 99-051 May 18, 2026 · Emissions
There is an update to the CARB Base Emissions Warranty Limits table and Manufacturer’s Warranty Coverage section in certain Engine Model Year (EMY) 2025 MX-11 and MX-13 Operator’s Manuals. - 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available. - 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. - 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
Procedures have been updated to include additional truck models in the service intervals table. - 43-087 Apr 4, 2026 · Emissions
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - E338 Apr 30, 2026 · Service Campaign
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications. - E326 Apr 1, 2026 · Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines. - 24KWF/PBF Mar 28, 2026 · Service Bulletin/Repair Instructions
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case. - 24KWC/PBC Mar 28, 2026 · Service Bulletin/Repair Instructions
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case. - 37-004 Mar 27, 2026 · Service Campaign
PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update. - 43-083 Mar 21, 2026 · Service Bulletin/Repair Instructions
Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat. - 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components. - E326 Mar 6, 2026 · Emissions
EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines. - 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer. - 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
Source: NHTSA manufacturer communications files.