Complaints over time
Complaints about the 2022 Kenworth W900 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Kenworth W900
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Jul 12, 2022 to Apr 7, 2023.
Recall campaigns covering this model year458k vehicles or units across those campaigns
Owner complaints2Close to the median 2022 heavy truck
Severity index100.02022 heavy trucks average 20.6
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2022 Kenworth W900 name adaptive equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2022 Kenworth W900
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-717 | Oct 26, 2023 | Additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection | Seat belts | 3,841 | Part replacement |
| 22V-547 | Jul 28, 2022 | Steering gears may have been assembled incorrectly, which can cause the gears to fracture | Steering | 47,500 | Part replacement |
| 21V-546 | Jul 20, 2021 | HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure | Visibility and wipers | 6,916 | Part replacement |
| 21V-080 | Feb 17, 2021 | Capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach | Engine and cooling | 132 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Kenworth W900
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Apr 7, 2023Failure Oct 4, 2021Pooler, GASteeringCrash2 injured
Driving a 2022 Kenworth w900 studio sleep. Stopped for fuel, fixed coffee, and walked my dog. Thirteen miles later the truck just started vibrating and immediately took a left turn into the center barrior. The truck hasnt even had its first oil change. Front BUMPERS and fenders had mimimal damge.the front sterring sytem and tires were demolishes as was the roof of truck. My team member driver suffered 9 fracured ribs and still has complications most everyday Truck had post accident report by az dept of public saftey #3 on that report says missing or defective part.
NHTSA complaint 11515902 - Filed Jul 12, 2022Failure Jul 12, 2022Pooler, GASteeringCrash
2022 KENWORTH W900. CONSUMER STATED THAT WHILE DRIVING VEHICLE BEGAN TO VIBRATE AND STEERED TO THE LEFT ON ITS OWN. THE CONSUMER STATED THE VEHICLE CRASHED INTO A WALL BARRIER.
NHTSA complaint 11473546
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
26 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - E311 Jun 6, 2026 · Service Bulletin/Repair Instructions
The PACCAR Powertrain Prognostics Webcast video link has been removed. It will be included with updated information at a later date. - E311 May 18, 2026 · Service Bulletin/Repair Instructions
Kenworth - The Warranty section has been updated to include Peterbilt-specific SRT codes for cross-division repair filing. - 43-087 Apr 4, 2026 · Emissions
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - 22KWE/PBE Mar 3, 2026 · Service Bulletin/Repair Instructions
Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case. - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation. - 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine… - E311 Aug 20, 2025 · Other
Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Exte… - 24KWD Apr 9, 2024 · Service Bulletin/Repair Instructions
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 âAir Brake Systemsâ. This bulletin will be updated when repair parts and procedures are available. - 23KWK Mar 1, 2024 · Service Bulletin/Repair Instructions
Safety Recall Repair parts and procedures are now available. On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collisio… - 23KWK Nov 28, 2023 · Service Bulletin/Repair Instructions
Safety Recall Interim Notification On certain Kenworth model year 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, an additional spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar… - E290 Jun 28, 2023 · Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information - E290 Mar 31, 2023 · Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information - E300 Mar 31, 2023 · Service Bulletin/Repair Instructions
PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limi… - 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del… - E296 Aug 3, 2022 · Service Bulletin/Repair Instructions
Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage. - 32-021 Apr 18, 2022 · Service Bulletin/Repair Instructions
Model Year 2022 chassis with Cummins X15 engines may have inoperative auto-start systems due to a Cummins software update. Refer to Cummins bulletin TSB210135. - 98-020 Mar 18, 2022 · Service Bulletin/Repair Instructions
nformation Only – New Level 1 required tools are available to support MY21B MX engines. - 51-013 Feb 4, 2022 · Service Bulletin/Repair Instructions
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a prim… - S007 Nov 16, 2021 · Service Bulletin/Repair Instructions
Non-Safety Campaign - Convex mirrors are available. Parts will be shipped to dealers. - 02-168 Sep 20, 2021 · Service Bulletin/Repair Instructions
Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders… - 15-029 Jun 1, 2021 · Service Bulletin/Repair Instructions
Information Only – Power steering reservoir cap may separate during removal when it is pulled upward instead of twisted. - 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
Source: NHTSA manufacturer communications files.