By year
Owner complaints about Keystone vehicles peaked at 71 in 2008
Owner complaints filed with NHTSA, 2000 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Keystone
The complete NHTSA record for Keystone vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Keystone recalls are filed by Keystone RV, part of Thor Industries.
Owner complaints in the last five years183887 on file in all, across 76 models
Recall campaigns20635 in five years
Severity index7.0Crash, fire, injury or death per 100 complaints
Investigations7244 service bulletins
Components
Tires draws the most owner complaints about Keystone vehicles, 22% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Montana has the most complaints of any Keystone model
Every Keystone model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Montana | 1999 to 2026 | 151 | 6.0 | 80 | 2 |
| Cougar | 1999 to 2026 | 149 | 5.4 | 96 | 2 |
| Raptor | 2004 to 2026 | 57 | 15.8 | 68 | 0 |
| Sprinter | 1997 to 2022 | 49 | 6.1 | 50 | 2 |
| Springdale | 1998 to 2027 | 48 | 4.2 | 72 | 0 |
| Outback | 2002 to 2026 | 47 | 10.6 | 46 | 3 |
| Alpine | 2010 to 2026 | 47 | 2.1 | 32 | 0 |
| Fuzion | 2007 to 2026 | 43 | 9.3 | 72 | 0 |
| Keystone | 2011 to 2021 | 36 | 5.6 | 0 | 0 |
| Laredo | 2001 to 2020 | 32 | 3.1 | 46 | 0 |
| Bullet | 2009 to 2025 | 25 | 8.0 | 41 | 0 |
| Everest | 2001 to 2010 | 18 | 5.6 | 27 | 2 |
| Montana High Country | 2010 to 2024 | 15 | 13.3 | 15 | 2 |
| Zeppelin | 2004 to 2007 | 13 | 0.0 | 5 | 1 |
| Passport | 2007 to 2026 | 12 | 0.0 | 50 | 0 |
| Hideout | 2002 to 2027 | 12 | 8.3 | 48 | 0 |
| Challenger | 2001 to 2010 | 12 | 0.0 | 23 | 1 |
| Montana-Mountaineer | 2000 to 2011 | 12 | 16.7 | 13 | 1 |
| Carbon | 2014 to 2026 | 9 | 0.0 | 20 | 0 |
| Arcadia | 2021 to 2026 | 6 | 16.7 | 7 | 0 |
| Avalanche | 2010 to 2026 | 4 | 0.0 | 35 | 0 |
| Hornet | 2001 to 2014 | 4 | 25.0 | 19 | 0 |
| Mountaineer | 2005 to 2014 | 4 | 25.0 | 7 | 2 |
| Montana-Big SKY | 2001 to 2011 | 3 | 0.0 | 27 | 0 |
| Retreat | 2010 to 2025 | 3 | 33.3 | 15 | 0 |
| Cabana | 1999 to 2004 | 3 | 0.0 | 9 | 0 |
| Outback-Sydney | 2005 to 2008 | 3 | 33.3 | 8 | 0 |
| Voltage | 2020 to 2026 | 3 | 0.0 | 8 | 0 |
| Cambridge | 2006 | 3 | 33.3 | 4 | 1 |
| Aspen Trail | 2018 to 2026 | 3 | 0.0 | 1 | 0 |
| Dutchmen Voltage | 2014 | 3 | 0.0 | 1 | 0 |
| Impact | 2014 to 2026 | 2 | 50.0 | 30 | 0 |
| Tail-Gator | 2000 to 2007 | 2 | 0.0 | 23 | 2 |
| Summerland | 2009 to 2019 | 2 | 0.0 | 15 | 0 |
| Bullet Premier | 2013 | 2 | 0.0 | 1 | 0 |
| Coleman | 2016 to 2027 | 2 | 0.0 | 1 | 0 |
| Crossroads Redwood | 2021 to 2022 | 2 | 0.0 | 1 | 0 |
| Freedom Lite | 2008 | 2 | 0.0 | 1 | 0 |
| Sunset Trail | 2022 to 2025 | 2 | 0.0 | 1 | 0 |
| Dutchmen | 2016 | 2 | 0.0 | 0 | 0 |
| Tailgator | 2000 to 2001 | 2 | 0.0 | 0 | 0 |
| Travel Trailer | 2020 | 2 | 0.0 | 0 | 0 |
| Residence | 2009 to 2025 | 1 | 100.0 | 19 | 0 |
| NRG | 2006 to 2007 | 1 | 0.0 | 7 | 0 |
| BIG SKY | 2007 to 2014 | 1 | 0.0 | 6 | 0 |
| Cougar High Country | 2010 to 2014 | 1 | 0.0 | 6 | 0 |
| Kodiak | 2025 | 1 | 0.0 | 3 | 0 |
| Colorado | 2024 to 2026 | 1 | 0.0 | 2 | 0 |
| Atlas | 2020 | 1 | 0.0 | 0 | 0 |
| Camplite | 2001 | 1 | 0.0 | 0 | 0 |
| Copper Canyon | 2008 | 1 | 0.0 | 0 | 0 |
| Reign | 2025 | 1 | 0.0 | 0 | 0 |
| Energy | 2008 to 2015 | 0 | None | 12 | 0 |
| Springdale-Clearwater | 2004 to 2007 | 0 | None | 8 | 0 |
| VR1 | 2006 to 2010 | 0 | None | 7 | 0 |
| Bobcat | 1999 to 2003 | 0 | None | 6 | 0 |
| Hornet-Hideout | 2002 to 2006 | 0 | None | 5 | 0 |
| Hobbi | 2006 to 2007 | 0 | None | 4 | 0 |
| Vantage | 2012 to 2013 | 0 | None | 4 | 0 |
| Freedomlite | 2007 to 2009 | 0 | None | 3 | 0 |
Show all 76 models
- Hornet-Retreat 2006 to 2008
- Outback Loft 2008 to 2009
- Springdale-Summerland 2007 to 2008
- Sydney 2013 to 2014
- Dutchmen Denali 2014 to 2015
- Dutchmen Infinity 2014
- Freedom Elite 2008 to 2009
- Infinity 2014 to 2015
- Redwood 2022 to 2026
- Sprinter Select 25RB 2009 to 2010
- Bullet Crossfire 2019
- Crossroads Zinger 2020
- Hampton 2024
- Hornet-Sport 2002
- Springdale Limited 2007
- Walkabout 2026
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Keystone product
- 26V-313 May 18, 2026
Shock bolts may have been incorrectly tightened
Suspension · 926 vehicles - 26V-211 Apr 2, 2026
Underbelly may be improperly secured, causing it to detach
Structure · 172 vehicles - 26V-161 Mar 18, 2026
12-volt and 120-volt wiring may be improperly secured
Electrical system · 74 vehicles - 26V-045 Jan 26, 2026
Bed brackets may not be secured to a stud, causing the bed to fall unexpectedly
Equipment · 115 vehicles - 26V-026 Jan 21, 2026
Ramp door may break away from the door frame while loading or unloading vehicles
Equipment · 1,081 vehicles - 25V-844 Dec 9, 2025
Kits may be missing the angle brackets and the footman loops, preventing the gap panels from being properly attached
Equipment · 203 vehicles - 25V-771 Nov 10, 2025
Generator fuel lines may have been incorrectly installed, feeding fuel into the incorrect side of the carburetor
Equipment · 125 vehicles - 25V-547 Aug 25, 2025
Pivot brackets on the bunk bed may bend or break
Structure · 148 vehicles - 25V-384 Jun 23, 2025
Rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation
Latches and locks · 491 vehicles - 25V-383 Jun 23, 2025
Generator's fuel and vapor hoses may have been reversed during installation
Equipment · 424 vehicles
Source: NHTSA ODI recalls file.