Complaints over time
Complaints about the 2019 Keystone Alpine peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Keystone Alpine
Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 29, 2018 to Oct 29, 2018.
Recall campaigns covering this model year11,535 vehicles or units across those campaigns
Owner complaints1Below the median 2019 trailer
Severity index0.02019 trailers average 7.7
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2019 Keystone Alpine name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2019 Keystone Alpine
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-129 | Feb 26, 2019 | Rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach | Equipment | 1,535 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Keystone Alpine
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 29, 2018Failure Sep 29, 2018100 milesBridgton, MERecreational vehicle/trailer, Accessory scissor/screw/bottle jack/lift
TL* THE CONTACT OWNS A 2019 KEYSTONE ALPINE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, TWO LEVELING JACKS STARTED DESCENDING FROM THE TRAILER PREVENTING THE TRAILER FROM MOVING. THE CONTACT PULLED OVER TO THE SHOULDER BUT COULD NOT GET THE JACKS TO RETRACT AND STAY IN PLACE. THE TRAILER WAS TOWED TO THE CONTACT'S DESTINATION. THE MANUFACTURER DISPATCHED A MOBILE SERVICE TECHNICIAN WITH REPLACEMENT JACKS BUT THE REMEDY FAILED. THE CONTACT THEN DISCONNECTED THE HYDRAULICS TO THE LEVELING JACKS AND WAS ABLE TO CONTINUE TO DRIVE AFTER TWO WEEKS OF ATTEMPTING TO REMEDY THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER CAMPING WORLD OF SPARTANBURG (114 BEST DR, SPARTANBURG, SC 29303, (866) 955-8753) FOR JANUARY 2019. THE MANUFACTURER HAS REIMBURSED THE CONTACT FOR EXPENSES BUT COULD NOT OFFER ANY FURTHER ASSISTANCE UNTIL THE FAILURE HAS BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 100 MILES.
NHTSA complaint 11143773
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-200305 Mar 1, 2021 · Service Bulletin/Repair Instructions
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles… - KSB-210218 Feb 24, 2021 · Service Bulletin/Repair Instructions
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with… - KSB-180328 V2 Feb 23, 2021 · Service Bulletin/Repair Instructions
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so d… - KSB-200305 May 12, 2020 · Service Bulletin/Repair Instructions
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
Source: NHTSA manufacturer communications files.