Complaints over time
Complaints about the 2020 Keystone Atlas peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Keystone Atlas
Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 25, 2022 to Oct 25, 2022.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Keystone Atlas name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 Keystone Atlas
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Keystone Atlas
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 25, 2022Failure Jun 18, 2022Lodi, CASuspension, Wheels
In the 2 years we have owned our trailer, we have had two roadside emergencies. The first is that the two rear wheels experienced very early wear in the first year of traveling resulting in a blowout on the freeway. A tire shop manager did inform me that the quality of the tires was low. The second was also wheel related. The front passenger side wheel sheared of the wheel posts and fortunately, no other vehicles were involved when it left the trailer. This was also on the freeway. I have found that Keystone has recalled another model of their trailers due to the axles not being rated to the size and weight of the coach. It seems that there is a very narrow margin in how this trailer has been set up and I feel that has contributed to the two incidents described above. The only inspection other by than the tire shop was performed by roadside assistance personnel. Their professional opinion also point to the axels being underrated for the trailer.
NHTSA complaint 11490882
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.