Complaints over time
Complaints about the 2018 Keystone Carbon peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Keystone Carbon
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 11, 2018 to Jul 11, 2018.
Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints1Close to the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2018 Keystone Carbon name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2018 Keystone Carbon
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-226 | Apr 10, 2018 | These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor | Fuel system | 423 | Repair or modification |
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 17V-643 | Oct 12, 2017 | These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling | Suspension | 83 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Keystone Carbon
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 11, 2018Failure Jul 2, 2018500 milesLake Balboa, CATires, Wheels
THIS INVOLVES NEW CHINESE JUNK TIRES BEING PUT ON TOY HAULERS. KEYSTONE ONE OF THE LARGEST MANUFACTURER OF RV'S PUTS THE CHEAPEST TIRES ON EVEN AFTER BEING TOLD BY MANY OWNERS THAT TIRES ARE EXPLODING GOING DOWN THE HIGHWAY. NOT JUST RUNLETS WHERE IT FALLS APART BUT FULLY INFLATED WHERE IT GOES OFF LIKE A BOMB MY NEW UNIT HAS ST235 80 16 12PLY TRAILER KING TIRES. THESE ARE THE PRIMARY OFFENDERS I HAVE LESS THAT 500 MILES SINCE DELIVERY AND AT LEAST 1 TIRE IS SHOWING SIGNS OF A SIDE WALL FAILURE I TALKED TO MY DEALER THEY FILED A CLAIM WITH KEYSTONE AND KEY STONE DENIED THE CLAIM SAYING THAT I HAVE TO CONTACT THE DISTRIBUTOR TIERCE WHICH IS I BELIEVE THE SAME COMPANY FROM A FEW YEARS AGO THAT HAD THE SAME PROBLEM WITH CHEAP CHINESE TIRES THAT CAUSED DEATHS. THIS NEED TO BE LOOKED INTO.MY INFORMATION COMES FROM ONE OF MANY RV WEB SITES WHERE ALMOST DAILY PEOPLE TALK ABOUT THEIR CHEAP TIRES EXPLODING CAUSING THOUSANDS OF DOLLARS IN DAMAGE. THE TIRE COMPANY COMES UP WITH THE SAME EXCUSE YOU RAN IT FLAT. THERE IS A BIG DIFFERENCE WHEN A RUN FLAT COMES APART AND TEARS OFF A FENDER FLARE AND A TIRE THE EXPLODES AT FULL PRESSURE AND BLOWS THE ENTIRE SKIRTING OFF THE TRAILER. IM SURE I DON'T HAVE TO TELL YOU GUYS HOW TO IDENTIFY ONE FROM THE OTHER. PLEASE HELP. ## VIN PASSED ## 2018 KEYSTONE CARBON 387 ##
NHTSA complaint 11110674
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage… - KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to … - 18-318 Dec 7, 2018 · Service Bulletin/Repair Instructions
This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. - 18-318 Sep 5, 2018 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication t…
Source: NHTSA manufacturer communications files.