Model year

2021 Keystone Crossroads Redwood

Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 18, 2021 to Nov 18, 2021.

Recall campaigns covering this model year1209 vehicles or units across those campaigns
Owner complaints1Close to the median 2021 trailer
Severity index0.02021 trailers average 7.7
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2021 Keystone Crossroads Redwood peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Keystone Crossroads Redwood name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Keystone Crossroads Redwood

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Keystone Crossroads Redwood
CampaignFiledSubjectComponentVehiclesRemedy
21V-015Jan 20, 2021U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slideSuspension209Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Keystone Crossroads Redwood

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Nov 18, 2021Failure Aug 1, 2020Wetumpka, ALStructure, Suspension

    The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has merely transposed the Max. Pressure from the tire sidewall. Pressure created severe movement.

    NHTSA complaint 11440893
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.