Complaints over time
Complaints about the 2023 Keystone Fuzion peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Keystone Fuzion
Trailer, Not Applicable, built in United States. Owner complaints on file from May 22, 2024 to Jan 2, 2025.
Recall campaigns covering this model year326k vehicles or units across those campaigns
Owner complaints22.0 times the median 2023 trailer
Severity index0.02023 trailers average 5.4
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2023 Keystone Fuzion name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2023 Keystone Fuzion
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-234 | Mar 27, 2024 | LED backlight circuit board in the cooktop range may fail, causing the board to overheat | Equipment | 10,894 | Not stated |
| 23V-082 | Feb 15, 2023 | Fuel station controller may fail | Equipment | 5,564 | Repair or modification |
| 22V-726 | Sep 29, 2022 | Hydraulic leveling leg foot pads may become loose and separate from the vehicle | Equipment | 9,678 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Keystone Fuzion
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jan 2, 2025Failure Oct 4, 2024Lagrange, GABody, Unknown or other
Frame broken which has caused other damage to the RV. Not safe to be on the road
NHTSA complaint 11633710 - Filed May 22, 2024Failure Sep 1, 2022Eufaula, OKSuspension
Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.
NHTSA complaint 11590149
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-260417 Apr 21, 2026 · Service Bulletin/Repair Instructions
This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection. - KSB-210122 Jan 17, 2024 · Service Bulletin/Repair Instructions
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed. - KSB-210122 V2 Nov 29, 2023 · Service Bulletin/Repair Instructions
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Source: NHTSA manufacturer communications files.