Complaints over time
Complaints about the 2018 Keystone Hideout peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Keystone Hideout
Trailer, Not Applicable, built in United States. Owner complaints on file from Jan 17, 2022 to Jul 20, 2025.
Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints22.0 times the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2018 Keystone Hideout name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2018 Keystone Hideout
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-143 | Mar 2, 2018 | These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw | Equipment | 2,958 | Repair or modification |
| 17V-827 | Dec 19, 2017 | Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5,080 lbs and the tire size as ST225/75R15D with 65… | Equipment | 12 | Label or owner notice |
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Keystone Hideout
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 20, 2025Failure Apr 1, 2024Sandy, UTBody, Structure
While towing our trailer multiple welds broke and the 5th wheel eventually hit the truck bed side.
NHTSA complaint 11674910 - Filed Jan 17, 2022Failure Jan 7, 2022Leesburg, GALpg systems, Unknown or other
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 XX regulator is part of the recall. Why is my regulator not recalled ? I am the second owner, but I verified with the original owner that the gas valve has never been replaced. Does Keystone need to expand their recall date range?
NHTSA complaint 11447729
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 19-352 Jun 12, 2019 · Service Bulletin/Repair Instructions
This is the dealer letter for advisory 19-352. It has been determined that the TV panel may detach from the cabinet. - 19-352 Jun 12, 2019 · Service Bulletin/Repair Instructions
This is the owner notification letter advisory 19-352. It has been determined that the TV panel may detach from the cabinet. - 19-352 Jun 12, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet. - 17 309 Jan 4, 2018 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 17-309. It has been determined some 2018 Hideout models were built with improper furnace ventilation. The steps leading to the upper deck must be modified to allow the addition of a furnace return grill. This com…
Source: NHTSA manufacturer communications files.