Complaints over time
Complaints about the 2020 Keystone Hideout peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Keystone Hideout
Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 15, 2021 to Mar 10, 2023.
Recall campaigns covering this model year5108k vehicles or units across those campaigns
Owner complaints22.0 times the median 2020 trailer
Severity index50.02020 trailers average 7.3
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2020 Keystone Hideout name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2020 Keystone Hideout
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-708 | Sep 13, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 95,885 | Part replacement |
| 21V-427 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 10,455 | Part replacement |
| 20V-606 | Oct 2, 2020 | These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D… | Suspension | 10 | Part replacement |
| 20V-105 | Feb 25, 2020 | Spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle | Equipment | 1,099 | Part replacement |
| 19V-611 | Aug 21, 2019 | Trailers may be missing the Special Transportation Provision warning label in the garage area | Equipment | 67 | Label or owner notice |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Keystone Hideout
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 10, 2023Failure Feb 17, 20232,500 milesChaparral, NMEquipment
The contact owns a 2022 Keystone Hideout. The contact stated that while parked, the contact retracted the awning causing the awning to detach. The contact related the failure to NHTSA Campaign Number: 22V604000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,500. The VIN was not available.
NHTSA complaint 11511212 - Filed Sep 15, 2021Failure Aug 7, 2021Blackfoot, IDLugs/nuts/bolts/studsCrashFire
The contact son owns a 2020 Keystone Hideout RV. The contact stated while her son was driving approximately 60 MPH, the four rear trailer wheels disconnected from the body of the trailer simultaneously. The contact was informed that the lug nuts were sheared off. A police report was filed, and the trailer was towed to a local dealer. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was unknown.
NHTSA complaint 11433104
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-200305 Mar 1, 2021 · Service Bulletin/Repair Instructions
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles… - KSB-200305 May 12, 2020 · Service Bulletin/Repair Instructions
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
Source: NHTSA manufacturer communications files.