Complaints over time
Complaints about the 2024 Keystone Hideout by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Keystone Hideout
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 7, 2026 to Aug 7, 2026.
Recall campaigns covering this model year22,371 vehicles or units across those campaigns
Owner complaints1Close to the median 2024 trailer
Severity index0.02024 trailers average 10.7
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2024 Keystone Hideout name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2024 Keystone Hideout
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-521 | Jul 9, 2024 | Metal sidewall may be incorrectly attached and come loose during transit | Structure | 393 | Repair or modification |
| 24V-119 | Feb 19, 2024 | Propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach | Structure | 1,978 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Keystone Hideout
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 7, 2026Failure May 15, 2026Shrewsbury, MALines and fittings
The contact owns a 2024 Keystone Hideout. While inspecting the RV, the contact became aware that the propane line had been damaged by the shackle kit on the right side of the RV. Neither the dealer nor an independent mechanic was contacted. The RV was not taken to be repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was unknown.
NHTSA complaint 11755548
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-260417 Apr 21, 2026 · Service Bulletin/Repair Instructions
This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.
Source: NHTSA manufacturer communications files.