Complaints over time
Complaints about the 2009 Keystone Outback peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2009 Keystone Outback
SUV, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Dec 17, 2015 to Dec 17, 2015.
Recall campaigns covering this model year11.21M vehicles or units across those campaigns
Owner complaints1Below the median 2009 suv
Severity index0.02009 suvs average 6.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2009 Keystone Outback name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2009 Keystone Outback
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2009 Keystone Outback
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 17, 2015Failure Dec 15, 201535,243 milesPiffard, NYBody
DASH HAS HEATED WHILE SITTING IN BRIGHT SUN LIGHT AND NOW THE DASH HAS A REFLECTIVE SHEEN THAT IS SEEN CLEARLY ON THE SURFACE OF THE WINDSHIELD. THE REFLECTION IS EXTREMELY DISTRACTING IN ALL TYPES OF WEATHER CONDITIONS MAKING DRIVING THIS VEHICLE A SAFETY CONCERN. NORMALLY A SUBARU OF THIS AGE IN OUR FAMILY WOULD HAVE WELL OVER 150,000 MILES ON IT, HOWEVER DUE TO OUR SAFETY CONCERNS THIS VEHICLE ABSOLUTELY HAS BEEN DRIVEN ONLY 35,000 MILES. DEALERS WILL NOT REPLACE THE DASH SO CAR NOW SITS INSIDE A BARN.
NHTSA complaint 10810889
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.