Complaints over time
Complaints about the 2022 Keystone Passport peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Keystone Passport
Trailer, Not Applicable, built in United States. Owner complaints on file from Apr 17, 2022 to Jun 23, 2025.
Recall campaigns covering this model year562k vehicles or units across those campaigns
Owner complaints22.0 times the median 2022 trailer
Severity index0.02022 trailers average 8.5
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2022 Keystone Passport name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2022 Keystone Passport
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-604 | Aug 9, 2022 | Electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation | Equipment | 20,610 | Part replacement |
| 22V-208 | Mar 31, 2022 | Power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a… | Electrical system | 569 | Part replacement |
| 22V-206 | Mar 30, 2022 | Trailers were built with the incorrect size axles and tires, which could cause the vehicle to become overloaded | Suspension | 35 | Part replacement |
| 22V-195 | Mar 28, 2022 | Coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle | Equipment | 1,155 | Part replacement |
| 22V-144 | Mar 11, 2022 | Solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to… | Electrical system | 39,240 | Inspection |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Keystone Passport
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 23, 2025Failure Jun 7, 2025Stanhope, IA, IARecreational vehicle/trailer, Body
What component or system failed or malfunctioned, and is it available for inspection upon request? The bolts attaching the lower cable pulleys for the living room slide shear off. The damaged components are still in the wall of my camper. How was your safety or the safety of others put at risk? If they had broken going down the road during the next right hand turn the slide could come out unexpectedly causing collision or roll over of the travel trailer. Has the problem been reproduced or confirmed by a dealer or independent service center? The travel trailer has been repaired on two separate occasions by the authorized selling dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I called the manufacturer to alert them of this issue and they were not interested. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs the pulleys will just burst off the walls. My travel trailer has only been used 6 times since being purchased new.
NHTSA complaint 11668672 - Filed Apr 17, 2022Failure Apr 16, 2022Kansas Citykansas City, MOService brakes, Wheels
There are 4 bolts that hold the backing plate to the axle. All 4 were missing from one of the wheels. The brakes of that wheel were over heating to the point of billowing out smoke. We called the dealer and the tech thought a stuck brake. Told me how to cut the wires for just that wheel. Trailer was dropped off at the dealer for repair and is available to view. I also took two photos. I feel as though there was a risk of our wheel falling off, potentially causing us to roll the trailer or the wheel hitting someone else.
NHTSA complaint 11461086
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.