Complaints over time
Complaints about the 2018 Keystone Raptor peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Keystone Raptor
Trailer, Not Applicable, built in United States. Owner complaints on file from May 20, 2022 to May 20, 2022.
Recall campaigns covering this model year61.21M vehicles or units across those campaigns
Owner complaints1Close to the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Keystone Raptor name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2018 Keystone Raptor
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-871 | Dec 7, 2018 | Quick disconnect rubber propane line may be incorrectly routed, allowing the outside grill to be stored while the fuel supply is still on and the… | Equipment | 152 | Part replacement |
| 18V-790 | Nov 9, 2018 | Tires may rub against the frame outrigger while being towed | Structure | 95 | Not stated |
| 18V-226 | Apr 10, 2018 | These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor | Fuel system | 423 | Repair or modification |
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 17V-643 | Oct 12, 2017 | These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling | Suspension | 83 | Part replacement |
| 17V-316 | May 12, 2017 | Affected trailers have tires that may contact the outriggers | Structure | 39 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Keystone Raptor
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 20, 2022Failure Mar 23, 2022Monument, COSuspension, Wheels
The axle hanger weld on the passengers side of the 5th-wheel broke and the axle shifted forward in which the tires rubbed together while doing driving on the highway. Luckily we stopped to get gas when this was noticed. If we had not stopped for gas the situation could have been very bad up to and including death. We have pictures and still have the part if inspection is requested. We were in the middle of nowhere TX and stayed overnight at an RV park near next door to the gas station. The next day we spent 2 hours contacting mobile RV companies and welders to come look at and fix the damage. The damage was looked at by TW welding and construction as they were the only company available to come look at and fix this so we could get back on the road so we could get home to CO. There was no warning lamps or messages as this is a 5th-wheel. Looking this up it appears that there have been several recalls on this particular part in the past and when calling Keystone, Dexter Axle and Lippert they stated they knew of this part failing before but our unit was not included in the recall. This issue has been fixed on newer models (my parents have a 2021) and the hangers are reinforced. No one wants to own this yet it is a known problem.
NHTSA complaint 11465523
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
8 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KSB-210218 Feb 24, 2021 · Service Bulletin/Repair Instructions
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with… - KSB-180328 V2 Feb 23, 2021 · Service Bulletin/Repair Instructions
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so d… - KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage… - KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to … - KSB-181206 Jan 8, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for KSB-181206. Under certain conditions outside of 40°F to 100°F ambient temperature, the Dometic Gateway may not communicate with the temperature controls to allow the IN-Command HVAC to work. - 18-318 Dec 7, 2018 · Service Bulletin/Repair Instructions
This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. - 18-318 Sep 5, 2018 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication t… - 17292 Jul 31, 2017 · Service Bulletin/Repair Instructions
This is the repair instructions for advisory 17-292. It has been determined that on some 2018 Fuzion, Raptor, and Voltage models, the ramp door pulleys rubbing on the cables may damage the cable sheathing. This communication is informing dealership service…
Source: NHTSA manufacturer communications files.