Model year

2002 Keystone Springdale

Body and fuel not decoded. Owner complaints on file from Aug 12, 2002 to Apr 7, 2010.

Recall campaigns covering this model year1122k vehicles or units across those campaigns
Owner complaints66.0 times the median 2002 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2002 Keystone Springdale peaked in 2008, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220022004200620082201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2002 Keystone Springdale name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
3
Structure
1
Suspension
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Keystone Springdale

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Keystone Springdale
CampaignFiledSubjectComponentVehiclesRemedy
07V-134Mar 22, 2007Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in…Equipment122,162Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Keystone Springdale

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Apr 7, 2010Failure Mar 26, 2010Saint Charles, MORear

    TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE TRAILER. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THE REAR DRIVER SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THE SLIDE BAR UNDER THE VEHICLE WAS POSITIONED EXTREMELY CLOSE TO THE TIRE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNAVAILABLE.

    NHTSA complaint 10324275
  2. Filed Aug 19, 2008Failure Aug 15, 2008Findlay, OHRecreational vehicle/trailer, Equipment

    TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE FOR HER DOMETIC REFRIGERATOR, BUT DID NOT CALL THE MANUFACTURER AT THAT TIME. WEEKS LATER, SHE WENT INTO HER VEHICLE AND NOTICED THAT EVERYTHING IN THE REFRIGERATOR HAD BEEN RUINED; HOWEVER, THERE WAS NO LEAK. SHE CALLED A FEW RV SERVICE DEPARTMENTS IN HER AREA AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT FOUND THE RECALL NOTICE SHE RECEIVED EARLIER AND CALLED DOMETIC. DOMETIC STATED THAT THEY WOULD NOT BE ABLE TO REPLACE OR REPAIR THE REFRIGERATOR BECAUSE THEY WERE CURRENTLY ONLY INSTALLING THE FIRE PREVENTION KITS. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIR. THE PART NUMBER AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60. UPDATED 11/17/08 *BF UPDATED 11/18/08. *JB

    NHTSA complaint 10238882
  3. Filed Mar 18, 2008Failure Feb 2, 2008Gilbert, WVRecreational vehicle/trailer

    TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE CONTACT RECEIVED A RECALL NOTICE ON FEBRUARY 3, 2008 FOR THE DOMETIC REFRIGERATOR. HE CALLED THE DEALER THE SAME DAY AND WAS INFORMED TO GET AN ESTIMATE AND CALL THEM BACK. THE CONTACT RECEIVED AN ESTIMATE AND CALLED THE DEALER BACK. SINCE THAT TIME, THE DEALER HAS BEEN NOTIFIED THREE TIMES AND STATED THAT THE SITUATION WOULD BE RESOLVED. THE REFRIGERATOR STILL HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE.

    NHTSA complaint 10221563
  4. Filed Dec 27, 2006Failure Dec 5, 2006Milford, CTBody

    TL* - THE CONTACT HAS A KEYSTONE SPRINGDALE CAMPER AND THE SIDING PULLED AWAY FROM THE FRAME WHILE DRIVING AT 50 MPH. .THE CONTACT TOOK THE CAMPER TO THE DEALER, AND THE MANUFACTURER TOLD THEM THAT IT HAD A 12 YEAR STRUCTURE WARRANTY, AND THIS VEHICLE WAS NOT INCLUDED.*AK

    NHTSA complaint 10177053
  5. Filed Jun 16, 2004Failure May 17, 2004Corona, CATires

    OUR 2002 SPRINTER 30 FOOT TRAILER SPARE TIRE, A CARLISLE 225/75 R15 RANGE "D" EXPLODED ON OUR SPARE TIRE COACH CARRIER. WE CONTACTED MELINDA KELLY @ CARLISLE TIRES @ 1-800-260-7959 EXT. 351 FOR FURTHER ASSISTANCE ON THIS MATTER. WE HAVE STILL NOT RESOLVED THIS ISSUE AND HAVE 4 MORE OF THESE EXPLODING TIRES ON OUR COACH. THE EXPLODING TIRE WAS NEVER ON OUR COACH AND BLEW OFF AND RIPPED APART OUR SPARE TIRE COVER. WE HAVE CHILDREN AND ARE VERY AFRAID OF HAVING THE OTHER, SAME, TIRES WHICH ARE OBVIOUSLY DEFECTIVE CAUSE A MORE SEVERE INJURY/ACCIDENT. IS THERE ANYTHING WE CAN DO TO RESOLVE THIS ISSUE? WE HAVE INFORMED CARLISLE WE ARE OVING OUT OF STATE SOON, AND THEY HAVE DRAGGED THIS OUT, HOPING WE WOULD JUST "GIVE UP". PLEASE HELP US! BECKY. *AK

    NHTSA complaint 10078301
  6. Filed Aug 12, 2002Failure Jun 1, 2002ELK View, WVWater heater

    HOT WATER TANK BURNED UP BECAUSE OF LACK OF WATER, DEALER REPLACED WATER TANK. WATER TANK IS LOCATED UNDER THE BEDS. WINDOWS ON TRAILER WILL NOT CLOSE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

    NHTSA complaint 8015978
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.