Model year

2015 Keystone Springdale

Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 24, 2020 to Aug 24, 2020.

Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints1Below the median 2015 trailer
Severity index0.02015 trailers average 5.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 Keystone Springdale peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2015 Keystone Springdale name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2015 Keystone Springdale

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Keystone Springdale
CampaignFiledSubjectComponentVehiclesRemedy
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
17V-339May 24, 2017Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axleEquipment464Label or owner notice
15V-207Apr 7, 2015For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected…Suspension2,260Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Keystone Springdale

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Aug 24, 2020Failure Aug 22, 20205,000 milesJenison, MIBody

    I DO NOT KNOW WHEN THE FAILURE OCCURRED OR EXACT EVENT, AND NEITHER DID THE PREVIOUS OWNER. SO I STATED THE DATE THE FAILURE WAS DISCOVERED AND GUESSED SPEED AND TOTAL MILEAGE (TRAILER HAS BEEN TO BADLANDS SOUTH DAKOTA AND UPPER MICHIGAN). BASED ON FAILURE MODE, I PRESUME IT HAPPENED WHILE TURNING OR BACKING THE DUAL AXLE TRAILER. I JUST PURCHASED A 2015 KEYSTONE SPRINGDALE SUMMERLAND TRAILER AND FOUND THE RIGHT REAR SPRING HANGER WAS BROKEN OFF, BUT NOT DUE A WELD FAILURE, THE I-BEAM FAILED AND A PORTION IS STILL ATTACHED TO THE HANGER. THE DAMAGE OCCURRED SOME TIME AGO BASED ON RUST ON THE BROKEN I-BEAM PIECES. I SPOKE WITH THE PREVIOUS OWNER WHO BOUGHT IT NEW, NEVER HAD ANY EVENT THAT CAUSED IT AND HE WAS UNAWARE OF THE DAMAGE. HOWEVER THEY HAD JUST HAD A BLOW-OUT ON THEIR LAST TRIP ON ONE OF THE REAR TIRES. THE CURRENT SPARE TIRE HAS VERY OBVIOUS UNEVEN WEAR ON ONE SIDE, I ASSUME WAS DUE TO AXLE MISALIGNMENT SINCE ONE HANGER NOT ATTACHED. FAILED SPRING HANGER/I-BEAM IS RUBBING ON A BLACK IRON LP GAS LINE. THERE IS NO REINFORCEMENT ABOVE THE SPRING HANGERS TO STOP ANY TWISTING MOTION THAT WOULD FATIGUE THE I-BEAM. LOOKS TO BE THE SAME ISSUE AS IN NHTSA RECALL NO. : 17V-611.

    NHTSA complaint 11350895
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
    THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.
  • 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
    THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.
  • 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
    THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EX…
  • 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
    KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ
Source: NHTSA manufacturer communications files.