Model year

2018 Keystone Springdale

Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 7, 2018 to Nov 7, 2018.

Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints1Close to the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Keystone Springdale peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2018 Keystone Springdale

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Keystone Springdale
CampaignFiledSubjectComponentVehiclesRemedy
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
17V-549Sep 6, 2017Wiring for the electric stabilizer jacks were incorrectly connected to the unprotected side of the breakerElectrical system6,686Repair or modification
17V-339May 24, 2017Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axleEquipment464Label or owner notice
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Keystone Springdale

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Nov 7, 2018Failure Oct 7, 2018Ladson, SCUnknown or other

    MY CAMPER TRAILER WAS PARKED AT A CAMPGROUND OVER A WEEKEND. WE USED THE HOT WATER HEATER FOR WASHING DISHES AND OUR HANDS, NO SHOWERS. THE PROPANE HOT WATER HEATER EXHAUST MELTED THE PLASTIC LANYARD FOR THE CAP ON THE FRESH WATER FILL PORT DIRECTLY ABOVE IT. IF I HAD NOT THOUGHT OF IT, THE WATER HOSE THAT SUPPLIES THE WATER TO THE CAMPER WOULD HAVE BEEN DIRECTLY OVER THE EXHAUST AND POSSIBLY MELTED CAUSING A COMPLETE FAILURE OF A PRESSURIZED WATER HOSE. THE FRESH WATER PORTS ARE DIRECTLY ABOVE THE HOT WATER HEATER AND THE EXHAUST WILL QUITE EASILY MELT ANY OF THE PLASTIC.

    NHTSA complaint 11149834
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
    Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage…
  • KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
    This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to …
  • 17-298 Oct 4, 2017 · Service Bulletin/Repair Instructions
    This is the repair instructions for advisory 17-298. It has been determined some 2018 Springdale 38BH models were built with support that may be inadequate for the rear upper bunks, additional support must be added. This communication is informing dealershi…
Source: NHTSA manufacturer communications files.