Complaints over time
Complaints about the 2013 Keystone Sprinter peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Keystone Sprinter
Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 1, 2015 to Apr 25, 2025.
Recall campaigns covering this model year11.21M vehicles or units across those campaigns
Owner complaints2Close to the median 2013 trailer
Severity index0.02013 trailers average 6.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2013 Keystone Sprinter name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2013 Keystone Sprinter
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Keystone Sprinter
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Apr 25, 2025Failure Mar 22, 2025Akron, OHRefrigerator, Service brakes
The contact owns a 2013 Keystone Sprinter equipped with the original Dometic Refrigerator, Model Number: DM2652RBX, Serial Number: 24595696. The contact stated that while parked and occupying in the RV, the contact discovered that the refrigerator was not cooling as intended, causing the food to spoil. The contact immediately unplugged the refrigerator, refilled the propane and the refrigerator failed to work as intended. The contact also stated that brakes for the trailer was inoperable. The contact stated that the cause of the failure had not been determined by a dealer or independent mechanic. The manufacturer was notified of the failure; however, no assistance was offered.
NHTSA complaint 11656794 - Filed Oct 1, 2015Failure Sep 30, 201512,000 milesGreenville, MOSuspension
SPRING HANGERS, FRONT AND REAR, ON THIS MODEL FIFTH WHEEL RV ARE NOT SECURELY ATTACHED TO STRUCTURAL MEMBER OF VEHICLE. FOR WHATEVER REASON AN EIGHT FOOT (APPROX) PIECE OF TWO INCH 16 GAUGE (THIN) STEEL SQUARE TUBING HAS BEEN WELDED TO THE BOTTOM OF THE FRAME MEMBER ON EACH SIDE OF THE VEHICLE. THE SPRING HANGERS (FRONT RIGHT AND LEFT AND REAR RIGHT AND LEFT AND BOTH RIGHT AND LEFT CENTER) ARE THEN WELDED TO THIS THIN SQUARE TUBING NOT THE FRAME. THE HANGERS ARE OF MUCH THICKER MATERIAL. WHAT I KNOW CAN AND DID HAPPEN WAS THAT THE RIGHT SIDE REAR SPRING HANGER TORE LOOSE FROM THIS HAPHAZARD CONFIGERATION. THIS RESULTED IN THE RIGHT SIDE REAR TIRE AND WHEEL BEING NOT DIRECTLY CONNECTED TO THE RV. THIS ALLOWED THAT TIRE TO TURN SIDEWAYS TO DIRECTION OF TRAVEL. RESULT WAS NEAR LOSS OF CONTROL OF TOW VEHICLE AND DAMAGE TO VARIOUS OTHER PARTS OF THE RV. THE VEHICLE WAS NOT MOVABLE OR EVEN TOWABLE UNTIL THE FAILED SPRING HANGER SUPPORT WAS WELDED BACK IN PLACE (TO THE SAME THIN TUBE THAT HAD ALREADY FAILED) THIS FAILURE OCCURRED TO ME YESTERDAY AM HAS IT WAS BEING TOWED SOUTH ON US 67 AT APPROX 55 MPH
NHTSA complaint 10779005
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.