Complaints over time
Complaints about the 2015 Keystone Sprinter peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Keystone Sprinter
Trailer, Not Applicable, built in United States. Owner complaints on file from Feb 27, 2019 to Feb 27, 2019.
Recall campaigns covering this model year31.21M vehicles or units across those campaigns
Owner complaints1Below the median 2015 trailer
Severity index0.02015 trailers average 5.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2015 Keystone Sprinter name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2015 Keystone Sprinter
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 15V-317 | May 27, 2015 | In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend… | Equipment | 1,529 | Part replacement |
| 15V-207 | Apr 7, 2015 | For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected… | Suspension | 2,260 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Keystone Sprinter
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Feb 27, 2019Failure Feb 1, 20197,000 milesPerryville, KYWheels
TL* THE CONTACT OWNS A 2015 KEYSTONE SPRINTER. WHILE DRIVING, THE REAR WHEELS WERE OUT OF ALIGNMENT AND CAUSED WEAR AND TEAR ON THE TIRES. NORTHSIDE FAMILY RV (1700 N BROADWAY, LEXINGTON, KY 40505, (859) 299-8386) DIAGNOSED THAT A REALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
NHTSA complaint 11182878
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 14-222 Nov 18, 2014 · Service Bulletin/Repair Instructions
THIS ADVISORY 14-222 INVOLVES UNITS MANUFACTURED WITH THE BLACK TANK DRAIN LINE REDUCED TO 1 1/2” DIAMETER INSTEAD OF 3” AT THE OUTLET OF THE TANK. THIS ADVISORY EXPLAINS HOW TO CORRECT THE ISSUE. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EX… - 14-215 Nov 3, 2014 · Service Bulletin/Repair Instructions
KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ
Source: NHTSA manufacturer communications files.