Complaints over time
Complaints about the 2021 Kia Niro PHEV peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Kia Niro PHEV
SUV, plug-in hybrid, 4x2, built in South Korea. Owner complaints on file from Oct 11, 2023 to Oct 11, 2023.
Recall campaigns covering this model year1121k vehicles or units across those campaigns
Owner complaints1Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Kia Niro PHEV name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2021 Kia Niro PHEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-534 | Jul 31, 2023 | Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire | Powertrain | 121,411 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Kia Niro PHEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 11, 2023Failure Jul 21, 2023Astoria, ORPower train
The contact owns a 2021 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11549446
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
29 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB_CLI049_R2 Aug 28, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides informat… - TSB_ELE422 May 28, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at u… - TSB_ELE417 Apr 14, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and US… - PS797 Dec 9, 2025 · Other
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating … - TSB_TRA046_R5 Apr 17, 2025 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information re… - TSB_ELE378 Mar 20, 2025 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicle… - TSB_ELE347_R1 Dec 19, 2024 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides informatio… - TSB_ELE361 Dec 5, 2024 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the ‘Dealer Mode Factory Reset’ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehi… - TSB_ELE303_R3 Nov 15, 2024 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provide… - TSB_ELE347 Jul 25, 2024 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehi… - TSB_TRA046_R4 May 16, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. - TSB_ELE303_R2 Feb 9, 2024 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provi… - TSB_ELE324 Dec 11, 2023 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: ECM SOFTWARE LOGIC IMPROVEMENT FOR DTC U134100 - This bulletin provides information to upgrade the Engine Control Module (ECM) software logic on certain 2021-2022MY Niro PHEV (DE PHEV) vehicles equipped with 1.6 GDI Kappa, produc… - TSB_ELE320 Dec 7, 2023 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, f… - TSB_ELE314 Oct 5, 2023 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a w… - TSB_ELE251_R1 Jul 6, 2023 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR KIA ACCESS APP MISSING ODOMETER READING (SA493) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in… - TSB_CLI049_R1 Jun 26, 2023 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides inform… - TSB_BOD314 May 31, 2023 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encount… - TSB_TRA046_R3 Nov 18, 2022 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced,… - TSB_ENG219_R1 Sep 16, 2022 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting … - TSB_ELE209_R3 Aug 16, 2022 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required … - PS672_R1 Aug 10, 2022 · Service Bulletin/Repair Instructions
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the R… - PS730 May 19, 2022 · Service Bulletin/Repair Instructions
PITSTOP: RANDOM MISFIRES/OVERHEATING DUE TO LOW COOLANT - This Pitstop provides information to help identify one cause of low coolant, random misfires, and/or possible overheating on some 2017-2022MY Niro HEV (DE HEV) and 2018-2022MY Niro PHEV (DE PHEV) veh… - TSB_ELE044_R3 Apr 7, 2022 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines … - PS613_R1 Mar 30, 2022 · Service Bulletin/Repair Instructions
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS ser… - TSB_ELE251 Mar 2, 2022 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR KIA ACCESS APP MISSING ODOMETER READING (SA493) - This bulletin provides information to update the Display Audio 2.0 Value software on some 2021-2022MY Niro EV, HEV and PHEV models list… - TSB_ELE250 Jan 12, 2022 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR WIRELESS CARPLAY FUNCTION (SA492) - This bulletin provides information to update the Display Audio 2.0V software for the wireless CarPlay function on the models listed below that may ex… - TSB_ELE231_R3 Dec 2, 2021 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov… - TSB_CHA111 Oct 6, 2021 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noi…
Source: NHTSA manufacturer communications files.