Complaints over time
Complaints about the 2020 KTM 390 Adventure peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 KTM 390 Adventure
Motorcycle, built in India. Owner complaints on file from Jun 28, 2022 to Mar 8, 2024.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Close to the median 2020 motorcycle
Severity index0.02020 motorcycles average 7.1
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2020 KTM 390 Adventure name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 KTM 390 Adventure
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 KTM 390 Adventure
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 8, 2024Failure Mar 3, 2024yuma, AZEngine
engine stalls often in traffic.
NHTSA complaint 11576311 - Filed Jun 28, 2022Failure Feb 28, 2022East Rutherford, NJInstrument cluster/panel
TFT Speedometer gets severe condensation under normal operating conditions making it unsafe to operate the motorcycle and almost caused me an accident on multiple rides in the mountains. This puts the safety of myself and others at risk as I'm not able to read any potential safety information in my dash like speed, gear, traction control, gas mileage, and any electrical failures. 5" TFT dash speedometer (instrument cluster) gets severe condensation under it when operating under normal conditions. This is very dangerous as it can get so bad that I can't see the information in my dash and can cause me to operate the motorcycle in an unsafe manner. Additionally, the condensation has made the onscreen animations very laggy which indicates significant damage to components inside. The condensation under the screen can potentially block any information the TFT has to display about what gear the motorcycle is in, when stopping I'm unable to see when the motorcycle is in N or different gears. This can potentially cause me to hurt myself or others making the motorcycle unsafe to use under normal conditions. I tried to get this address with KTM under warranty and they refused to address this as well as other parts of the motorcycle having a quality issue that can cause me to not operate the motorcycle in a safe manner. They claimed the condensation under the TFT is normal and a safety issue, which I don't agree since I have witnessed how bad the condensation can get when riding in the mountains and almost caused me to crash on multiple occasions due to a lack of visibility of the information displayed in my tft dash. KTM customer service rep Christian Cicero in KTM call center in Ohio have been very condescending about the situation claiming "you bought an entry level bike and what can I expect" . They are refusing to be responsible for low quality parts and addressing the situation while the motorcycle is still under warranty.
NHTSA complaint 11471351
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.