Motorcycle, built in Austria. Owner complaints on file from Jun 29, 2020 to Apr 4, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-304 | Apr 30, 2021 | Front brake master cylinder piston return spring may be too weak to return the brake piston to its original position, reducing the functionality… | Brakes | 3,707 | Part replacement |
| 20V-198 | Apr 6, 2020 | Rear brake hose may overheat, causing the rear brake system to fail | Brakes | 3,164 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
At only 9000 miles, intake camshaft and follower catastrophically damaged. Routine valve clearance check at 4th oil change (much more frequent than recommended). KTM ultimately provided the parts as “goodwill”, but refused to cover labour. Numerous other reports of similar failures being reported in group forums. Also note that clutch also failed catastrophically at 3k miles. Similar situation where KTM covered parts under “goodwill”, but not labour. Similarly: there have been hundreds of others sharing stories of same failure. Bike was purchased while I was living in Texas, but failures occurred in Canada, where I have relocated and imported the bike.
NHTSA complaint 11581180The Display screen that offers all the info for the motorcycle has condensation inside. The motorcycle is always garaged other than when it's being ridden. There is still condensation inside the display. Sometimes vital motorcycle information isn't visible, such as ABS mode, Traction control mode, speed, rpm, etc. Vehicle has not been inspected. Through the forums I have heard many stories of others having the same issue and dealers replacing the screen in some cases if the condensation is bad enough but the issue usually returns.
NHTSA complaint 11448739Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
NHTSA complaint 11445681AT APPROX 5K MILES MY FRONT BRAKE STARTED GRABBING AND PULSING AT LOW SPEEDS UNDER CONSTANT LEVER PRESSURE. IT EVENTUAL GOT SO BAD THAT I FELT I COULDNT SAFELY CONTROL THE BIKE WHEN USING THE FRONT BRAKE AT LOW SPEEDS. THE DEALER WAS ABLE TO GET A WARRANTY REPLACEMENT OF THE DISKS AND PADS. APPROXIMATELY 5K MILES LATER THE PROBLEM HAS REOCCURED. THIS TIME KTM REFUSED TO COVER THE COST SO THE DEALER SUGGESTED I TRY A 3RD PARTY DISK AND PAD REPLACEMENT. ONLINE AT ADVRIDER.COM, A MOTORCYCLE FORUM THERE ARE 16 PAGES OF POSTS INCLUDING VIDEO'S WITH SEVERAL INSTANCES OF RIDERS HAVE THEIR FRONT BRAKES LOCK UP WHILE RIDING AND NOT BEING APPLIED RESULTING IN THE RIDER BEING THROWN OFF THE BIKE. I THINK THE PROBLEM IS VERY DANGEROUS AND COULD RESULT IN RIDERS BEING KILLED.
NHTSA complaint 11383590MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
NHTSA complaint 11382801THE MOTORCYCLE FRONT BRAKES STARTED PULSING AND GRABBING DURING BRAKING AT ALL SPEEDS. IT WAS MORE NOTICEABLE AT SPEEDS BELOW 20MPH WHEN COMING TO A COMPLETE STOP.
NHTSA complaint 11382783ALL THREE BRAKE ROTORS (2 FRONT, 1 REAR) ARE COMING LOOSE FROM THEIR SUPPORT POINTS WITH THE VEHICLE HAVING JUST OVER 4,000 MILES ON IT. THERE IS NO WAY TO TIGHTEN THE ROTORS. OTHER RIDERS HAVE REPORTED CATASTROPHIC BRAKING FAILURES AS A RESULT. A VIDEO OF THE LOOSE ROTORS IS AVAILABLE HERE: HTTPS://PHOTOS.APP.GOO.GL/WH9RTBWQKG9T6TYN9
NHTSA complaint 11372614WARPED FRONT ROTORS CAUSE STRONG PULSING WHEN FRONT BRAKE APPLIED WHICH IS DESTABILIZING WHEN ON CURVY MOUNTAIN ROADS OR AT HIGHWAY SPEEDS AND SUDDEN BRAKING REQUIRED. FRONT ROTORS WARPED WITH 1200 MILES ON THE ODOMETER AND KTM REFUSED TO REPLACE UNDER WARRANTY SAYING THIS IS A "WEAR ITEM". ROTOR THICKNESS IS WEAR BUT WARPING IS NOT WEAR, ESPECIALLY ON A NEW BIKE. HAVING DONE MORE RESEARCH ONLINE SINCE MY FIRST ATTEMPT TO GET ROTORS REPLACED LAST YEAR, I SEE IT HAS AFFECTED NUMEROUS OTHER OWNERS, SOME OF WHICH HAVE SUCCESSFULLY HAD ROTORS REPLACED UNDER WARRANTY OTHERS NOT. I BROUGHT INTO DEALER AGAIN LAST MONTH TO SEE IF THEY WOULD REPLACE BUT AGAIN WAS REFUSED. NOT SURE WHY SOME DEALERS / OWNERS HAVE BEEN SUCCESSFUL GETTING WARRANTY DONE BUT SEEM LIKE A KNOWN ISSUE TO KTM AND SHOULD BE RECALL. THANKS FOR YOUR ATTENTION TO THE MATTER
NHTSA complaint 11331598Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.