SUV, gasoline, built in England. Owner complaints on file from Feb 5, 2017 to Sep 22, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-941 | Dec 29, 2016 | Affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying | Airbags | 550 | Part replacement |
| 16V-889 | Dec 9, 2016 | Affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering… | Suspension | 220 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
51 complaints on file, page 1 of 3.
I am submitting this complaint regarding a potential safety defect involving windshield water intrusion on my 2017 Range Rover Evoque. My vehicle is experiencing water entering the passenger and driver's compartment through the windshield/sealing area. This is not ordinary cosmetic wear or damage to the windshield. The concern is that the windshield is not properly preventing water from entering the vehicle. There's also malfunctioning with the display screen which seems to be a direct result of water leakage. Land Rover previously issued Service Action N221 concerning windshield water leaks on certain 2015–2018 Range Rover Evoque vehicles. I contacted an authorized Land Rover dealership regarding the water intrusion affecting my vehicle. The dealership informed me that the applicable service action expired in 2020 and that Land Rover would not cover the repair. After receiving that response, I contacted Land Rover North America directly. Land Rover North America also told me that there was nothing they could do because the service action had expired. I purchased this vehicle after the service-action period had ended. Therefore, I was not the owner during the period when the service action was available and did not have an opportunity to have the vehicle inspected or repaired under that program. I am concerned that this water intrusion may involve the same windshield/sealing condition that Land Rover previously identified on this vehicle model. I am also concerned about the potential consequences of water entering the passenger compartment, including possible damage to electrical components or other vehicle systems. I am asking NHTSA to review this complaint and determine whether the windshield water-intrusion condition affecting the Range Rover Evoque represents an ongoing safety defect that warrants further investigation. I can provide photographs, video, vehicle documentation, repair estimates, and records of my communications with Land Rover upon request.
NHTSA complaint 11766170Component Structure: Equipment Summary: While driving when the weather is raining the water is dripping inside the SUV. A leaking, separating roof/windshield on the Range Rover often indicates a faulty windshield seal or, more commonly, clogged/disconnected sunroof so it appears to be separating parts or removing the glue. At this point its a matter of time there will be a separation or gap between the windshield and the roof and it will be unsafe and a disaster. " Thanks for your prompt response" Best Regard, So if I may get a speedy response
NHTSA complaint 11717656I am the owner of a 2017 Range Rover Evoque (VIN: [XXX] ) purchased from Star Auto Works in March 2025 with approximately 56,000 miles. Within months of purchase, the vehicle suffered a catastrophic turbocharger failure, a critical powertrain component that renders the vehicle unreliable and potentially unsafe to operate. A turbocharger is engineered to last significantly longer than the mileage at failure. This type of premature breakdown strongly indicates a manufacturing defect rather than normal wear. As such, the circumstances raise substantial concerns regarding: Breach of the Implied Warranty of Merchantability — The vehicle was not reasonably fit for its ordinary purpose at the time of sale. Breach of Manufacturer Warranty Obligations — A failure of this magnitude warrants immediate manufacturer participation. Sale of a Vehicle Containing a Likely Pre-Existing Defect — The timing of the failure supports the conclusion that the condition existed prior to my purchase. I have made good-faith efforts to resolve this matter cooperatively. However, the financial burden of a major engine repair resulting from a premature failure is not one I am willing to absorb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11717410Noticed a fuel odor around the vehicle. Then it started to smell in the cabin also. I took it in to the dealership and the fuel flange has a leak and needs to be replaced.
NHTSA complaint 11698975My vehicle has a push button to start the vehicle, the gear shift suppose to rise upward from the console in order to turn for you proceed to travel and it never comes up. Making you stranded wherever you are. This has caused a great amount of stress. Having to call road side assistance, and waiting hours to get help, this feature on the 2017 Range Rover need great support and attention.
NHTSA complaint 11678900The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed through an intersection, another vehicle ran the red light, causing the contact's vehicle to collide head-on with the other vehicle's passenger side. The air bags did not deploy. The contact suffered minor injuries but did not receive medical attention. A police report was filed. The vehicle was first towed to an unknown dealer, then to a body shop, where unknown repairs were made. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 30,000.
NHTSA complaint 11662833The timing chain went out, and it is a common problem with this same make and model of vehicle, and no recall has been issued. My safety was at risk because my car showed no warnings of breaking down, it was well maintained, and there was a manufacturing error that caused me to suddenly lose all power on a highway. I couldn’t make it to a safe area to pull over, and was stuck on the side of the highway for hours not understand why my car was not running
NHTSA complaint 11662212At just a little over 58k miles the vehicle started making metal noises while driving. The vehicle will jump into neutral while driving and this was very scary! There are no warning lights or any error codes. This was checked and confirmed by a LandRover dealership in Roanoke- no fault codes. I didnt drive for another few months. Next drive was from VA to KY and the vehicle did the same thing on the highway, I was able to pull over after having a panic attack and almost being hit by other vehicles that were moving! I didnt drive it for another few months. Drove the vehicle 3 weeks ago, the noises and the shift in neutral happened again and I had to pull off the side of the road. This time gearbox fault light came on. This is very scary, this vehicle should be high tech enough to show error codes or warning lights and absolutley nothing from diagnostic check. Now, I am nowhere close to a land rover dealership, called the manufacturer several times about recalls and or problems. I was brushed off and told there is nothing they can do. This is not only frustrating: This is dangerous! I had my family in this car and we could have been in a terrible accident due to no warning. The local mechanic still shows no stored error codes or issues. This is a danger and I have found this same issue in many forums. This should be a recall and the manufacturer should stand behind their work.
NHTSA complaint 11631040A few months ago, started smelling faint fuel, the smell gradually increased. Took it to Land Rover dealership was told there was a problem with fuel tank fiange and gasket that sits on top of the gas tank. Was advised there was a recall for the same problem on other models but not mine. Due to the nature of potential hazard (fire, explosion), I wanted to make sure this was documented.
NHTSA complaint 11629220Driving our car down the road. No engine lights or warnings and the engine powered down and the car came to a complete stop. Vehicle was a 2017 certified pre-owned which we have had for about three years. It has 61k miles and has always been serviced by the local land rover dealership. Vehicle was serviced by the landrover dealership two months prior to this incident and there was no recommended service for the engine. Towed the vehicle to the Land Rover dealership. They found the timing chain broke/came loose and now saying the engine is completely destroyed and we have to buy a new engine. Looking online there are multiple complaints and forums about timing chain issues and them causing complete engine failures. Seems like this is a factory defect that is not being addressed.
NHTSA complaint 11608545Catastrophic failure of all internal components. Recommended to replace engine. The car failed in the road while driving, powered down, and locked in Park. Jaguar Land Rover of Henderson Nevada diagnosed the issue. Active codes were found for: timing issues (timing belt replaced in 2022), low compression in all cylinders. There were no warning lights or previous issues before failure.
NHTSA complaint 11604803The rubber casing that circles the gear knob gave way and when the wheel came down once car was turned off. That rubber casing made gear wheel get stuck in the down position and now wheel won’t come up automatically like it’s supposed to when car is turned on. The cost is $1500 for a Reverse Gear Shaft: GEAR SHIFT OPERATION STUCK, because of this rubber casing. This is defective and I want this investigated Please.
NHTSA complaint 11598655The contact owned a 2017 Land Rover Ranger Rover. The contact stated that while driving at 45 MPH, she heard an abnormal clicking sound emanating from underneath the vehicle, after which the vehicle buckled to the right. As a result, the contact briefly lost control of the vehicle and was only able to come to a complete stop after colliding with the curb. After a visual inspection of the vehicle, the contact observed that the front passenger side suspension was detached. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the front passenger side control arm had detached, asserting that the failure occurred due to the contact possibly driving over a pothole, which the contact disputed. The vehicle was not repaired. The contact's insurance provider deemed the vehicle a total loss. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V889000 (Suspension), but the VIN was not included. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 31,000.
NHTSA complaint 11592265About a month or so ago, it was raining and I got into my car to drive home from work. I only live about 1.5 miles down the road from my residence and this is the distance I drive (to and from) most days unless I have errands. I noticed I felt a drop of water on the top of my pant leg (mid thigh) but just thought it was where I was getting in the car and scraped against something. As we have had more rain the last couple of weeks, gradually I have noticed drops of water running (interior) down the windshield. Last week it started dropping pretty badly on my clothes and steering wheel so I immediately started wiping it up so that it didn't get inside the electronics. I also purchased a Damp Rid to put in the car until I can get it repaired. Other than driving it back and forth to work, to run errands around town and periodically to see my mother (who lives 30 miles away), the car is garage kept all other times. We don't even take it on vacation as we use my husband's vehicle. I have never had this problem before so I started researching online and noticed there were others having the same problem with Land Rover vehicles. In their experience, they contacted their local Land Rover dealer to take a look at the windshield seal and said it was just wear and tear. I realize my vehicle is now 7 years old (I purchased it in 2020 with 51K miles and it is a 2017 model and just rolled over to 64K miles) but it seems that it has happened too many times to others for it not to be a common denominator. I have not taken pictures but will be glad to submit them when I do. Was going to contact my insurance and local windshield repair company today as we do not have a local Land Rover dealer.
NHTSA complaint 11575619My SUV currently has 55K miles. The pin came out of the timing chain and the car stopped on a major bridge. The dealership charged me $4,294.24 to fix the vehicle. I thought this was surprising because cars should not have issues with the timing chain this early and below 100K miles. I did a search on the internet and found out there is a petition currently going on right now on change.gov. [XXX] The petition says "Make Jaguar Land Rover recall vehicles with potential timing chain issues." There are thousands of people like me who are experiencing this same issue and the dealerships are charging them thousands of dollars to fix the timing chain when it should actually be a "recall." Please investigate this issue with Jaguar Land Rover and make the issue with the timing chain a major recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11568152The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. The contact stated there was smoke coming from the engine compartment. The contact stated that a message appeared on the instrument cluster that the vehicle was overheating and to pull over. The contact stated that the vehicle stalled. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the cooling system had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.
NHTSA complaint 11554343The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that there was a strong odor of fuel inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a cracked fuel tank flange assembly. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 17V490000 (Fuel System, Gasoline). The approximate failure mileage was 60,000.
NHTSA complaint 11552867Around June of this year, my engine light came on. I took it to my technician, who cleared the code. After an accident on 7/4/23, and after picking the car up from being repaired, the engine light came on again. It is a code that indicates there is a "Cracked or faulty turbo charger". Extensive research has shown this to be a manufacturing defect, which can cause catastrophic failure. The manufacturer, Tata Motors is well aware of this problem and has been since 2011, yet they continued to build cars with this defect. The manifold that the turbo charger is attached to at the back of this transverse engine, has a weld across the entire top. A weld in a manifold of any kind is inappropriate and dangerous. The only option is to have a $6,000 repair done. This is unacceptable and I demand that Tata Motors issue a recall for the years affected.
NHTSA complaint 11544116I purchased the vehicle one months ago and it has begun stalling while driving, stopping and accelerating. The car shuts off and i had no hazard lights to warn other drivers. The only think i briefly saw pop up was something along the lines of “undetected gears”? It has happened 3 times now and it’s scary and a major safety concern
NHTSA complaint 11543635The windshield is leaking water in the passenger side. I had to previously take then vehicle in for the same thing in 2019. 2023 it’s the same issue, this is unsafe for myself and my family. I took it to the same dealership that repaired it the first time and was told to call roadside assistance then they put tape on it.
NHTSA complaint 11538975Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.