AutoStatsIQ
Data through Oct 2026
Model year

2024 Lexus ES Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (60)
Recall campaigns covering this model year21.04M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2024 Lexus ES Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2024 Lexus ES Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Lexus ES Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
25V-744Oct 30, 2025Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverseBack-over prevention1,024,407Software update
24V-124Feb 21, 2024Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display…Back-over prevention18,616Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2024 Lexus ES Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    60 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • 26LF01 Aug 11, 2026 · Emissions
      Under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks that can cause increased evaporative emissions to exceed the regulated limits. This issue will not trigger the M.I.L. (Malfunction Indicator Lamp).
    • 26LF01 Aug 6, 2026 · Emissions
      TECHNICAL INSTRUCTIONS FOR SAFETY RECALL 26LF01 Certain 2019 – 2025 Model Year ES 300h Fuel Cap Negative Pressure Valve & Fuel Filler Dust Intrusion
    • L-SB-0021-25 Mar 10, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
    • L-SB-0021-25 Feb 27, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
    • L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
      Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0039-25 Sep 9, 2025 · Service Bulletin/Repair Instructions
      A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version …
    • L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
      Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use…
    • L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0040-20 Rev2 Dec 10, 2024 · Service Bulletin/Repair Instructions
      This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the batter…
    • L-TT-0336-24 Rev1 Nov 6, 2024 · Service Bulletin/Repair Instructions
      After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In …
    • L-SB-0043-24 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 model year ES 250 and ES 300h vehicles equipped with an A25A-FKS or an A25A-FXS engine may exhibit an oil leak that originates between the oil pan sub-assembly and the stiffening crankcase assembly.
    • L-TT-0336-24 Oct 24, 2024 · Service Bulletin/Repair Instructions
      After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In …
    • L-SB-0039-24 Oct 18, 2024 · Service Bulletin/Repair Instructions
      Some 2021 – 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affec…
    • L-SB-0034-23 Rev2 Oct 1, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. …
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0034-23 Rev1 Jul 8, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. S…
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0034-23 Rev1 Jul 8, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. S…
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • L-TT-0323-23 Rev1 Apr 24, 2024 · Service Bulletin/Repair Instructions
      When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations. 1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide so…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • L-TT-0323-23 Rev1 Apr 24, 2024 · Service Bulletin/Repair Instructions
      When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations. 1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide so…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • L-SB-0006-23 Jan 26, 2024 · Service Bulletin/Repair Instructions
      TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the followi…
    • L-SB-0015-23 Jan 3, 2024 · Service Bulletin/Repair Instructions
      TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge (SOC) of its HV b…
    • L-SB-0026-23 Rev Dec 21, 2024 · Service Bulletin/Repair Instructions
      TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat…
    • L-SB-0019-23 Rev Dec 21, 2024 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • L-SB-0016-23 Rev Dec 21, 2024 · Service Bulletin/Repair Instructions
      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
    • L-SB-0025-23 Rev Dec 20, 2024 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    • LSB002623 Aug 28, 2023 · Service Bulletin/Repair Instructions
      TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat…
    • LSB001523 Aug 28, 2023 · Service Bulletin/Repair Instructions
      TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge (SOC) of its HV b…
    • LSB001623 Aug 28, 2023 · Service Bulletin/Repair Instructions
      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
    • LSB002523 Aug 24, 2023 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    • LSB001923 Aug 24, 2023 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • LTT032623 Aug 17, 2023 · Service Bulletin/Repair Instructions
      TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers…
    • L-SB-0037-23 Jul 3, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash…
    • LSB-0036-23 Jun 30, 2023 · Service Bulletin/Repair Instructions
      TSB: This bulletin contains the vehicle specific pre-delivery services for 2024 model year ES 250, ES 300 Hybrid, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
    • L-TT-0323-23 May 1, 2023 · Service Bulletin/Repair Instructions
      TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
    • L-SB-0026-23 Apr 7, 2023 · Service Bulletin/Repair Instructions
      TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat…
    • L-SB-0025-23 Apr 7, 2023 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    • L-SB-0023-23 Mar 30, 2023 · Service Bulletin/Repair Instructions
      TSB: This bulletin provides general high-voltage safety precautions for the HV/BEV system. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to car…
    • L-SB-0019-23 Mar 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • L-SB-0016-23 Mar 13, 2023 · Service Bulletin/Repair Instructions
      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
    • L-SB-0015-23 Mar 13, 2023 · Service Bulletin/Repair Instructions
      TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge (SOC) of its HV b…
    • L-SB-0023-23 Mar 30, 2023 · Service Bulletin/Repair Instructions
      TSB: This bulletin provides general high-voltage safety precautions for the HV/BEV system. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to car…
    Source: NHTSA manufacturer communications files.
    About service bulletins