Complaints over time
Complaints about the 1997 Lexus ES peaked in 2007, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1997 Lexus ES
Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Jun 4, 2007 to Sep 2, 2012.
Recall campaigns covering this model year116k vehicles or units across those campaigns
Owner complaints2Below the median 1997 sedan
Severity index0.01997 sedans average 14.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 1997 Lexus ES name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 1997 Lexus ES
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 09E-012 | Apr 7, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 16,270 | Refund or buyback |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1997 Lexus ES
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Sep 2, 2012Failure Jul 14, 2011175,000 milesSilver Spring, MDPower train
REAR NOISE WHILE DRIVING MANY OTHER DRIVERS HAVE THE SAME QUESTION. WHEN THE CAR GOES OVER POT HOLES I MAKES A SOUND SIMILAR TO GOLF / BOWING BOWLN HITTING EACH OTHER. *TR
NHTSA complaint 10473604 - Filed Jun 4, 2007Failure Dec 28, 200120,000 milesNoblesville, INSeat heater/cooler
TL*THE CONTACT OWNS A 1997 LEXUS ES 300. HE STATED THAT THE DRIVER'S SIDE SEAT HEATER WAS REPLACED UNDER WARRANTY ON DECEMBER 28, 2001. APPROXIMATELY FIVE YEARS LATER HE NOTICED THAT THE SEAT HEATER GOT EXTREMELY HOT. THE CONTACT STATED THAT THERE HAVE BEEN MINOR ELECTRICAL PROBLEMS WITH THE VEHICLE HOWEVER; HE FELT THIS ISSUE WAS MORE SEVERE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 60,000. THE VIN APPEARS TO BE INVALID. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR
NHTSA complaint 10192413
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
10 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-…
Source: NHTSA manufacturer communications files.