Model year

2007 Lexus ES

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Nov 13, 2009 to Jun 24, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1253.0 times the median 2007 sedan
Severity index10.42007 sedans average 9.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2007 Lexus ES peaked in 2014, with 23 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

010203020092011201323201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

27% of complaints about the 2007 Lexus ES name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
34
Structure
31
Visibility and wipers
19
Engine and cooling
11
Electrical system
6
Lighting
6
Brakes
6
Powertrain
4
Fuel system
3
Steering
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2007 Lexus ES

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2007 Lexus ES

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

125 complaints on file, page 1 of 7.

  1. Filed Jun 24, 2026Failure Jun 24, 2026200,000 milesLas Vegas, NVSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2007 Lexus ES 350. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 120,000. It was later discovered upon checking the Carfax report that the mileage was 200,000.

    NHTSA complaint 11746266
  2. Filed Jun 11, 2026Failure Jun 28, 2023South Hill, VAFuel/propulsion system, Service brakes, Steering

    The power steering system is bad I have replaced it 3 times right now I’m scared to drive the car anywhere

    NHTSA complaint 11743408
  3. Filed Apr 9, 2026Failure Apr 9, 2026172,523 milesIrving, CASpeedometer/odometer

    Odometer Fraud. The contact purchased a 2007 Lexus ES350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The contact stated that the mileage on the title was 0 at the time of the purchase; however, the mileage was 114,536. The Carfax report indicated that the mileage was 172,523.

    NHTSA complaint 11730265
  4. Filed Nov 12, 2025Failure Nov 11, 2025San Diego, CAAir bags, Service brakes, SteeringCrash

    I was driving and my car has a certain jerking motion to it, as I tried to break and accelerate the car wasn’t able to stop or move properly. As a result I rear ended the car in front of me. In addition to that my airbag wouldn’t go off after the accident so it seems like there was a malfunction. Lexus always assured me that all system ran well and that there was nothing wrong with the car. I made all necessary repairs they told me to make a despite my questions about the car being fully functional, they still didn’t warn me and told me that my car was fine every time I took it in or got work done on my car.

    NHTSA complaint 11698965
  5. Filed Oct 14, 2025Failure Oct 8, 2025San Antonio, TXEngine, Fuel/propulsion systemCrash

    While entering into a parking spot the car suddenly surged, went over a curb, and crashed into a store front. The driver had her foot on the brake. We checked to see if the floor mat was against the accelerator and it was not. I have a photo of the mat.

    NHTSA complaint 11693327
  6. Filed Sep 29, 2025Failure Sep 26, 2025160,000 milesTampa, FLSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2007 Lexus ES350. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 113,000. It was later discovered that the mileage on the Title was approximately 160,000. The contact stated that the dealer informed him that the prior owner had manipulated the odometer.

    NHTSA complaint 11690276
  7. Filed Aug 12, 2025Failure Jul 8, 2025hemet, CAElectrical system, Power train, Service brakes

    WHEN IM DRIVING THE CAR SHUTS OFF.or your driving car loses power and then dose a hard jerk and then starts driving again.

    NHTSA complaint 11680282
  8. Filed Jul 23, 2025Failure Jul 23, 2025San Antonio, TXVisibility/wiper

    Dashboard and window seals are melting. Dashboard melting is causing a huge glare in windshield during the day. Window seals are melting onto my windows causing excessive scuffing on the windows affecting ability to see in my blind spots

    NHTSA complaint 11675738
  9. Filed Mar 26, 2025Failure Feb 24, 2025Green Oaks, ILUnknown or otherCrash

    Car suddenly accelerated while entering the home garage at a very low speed causing damage to house and car

    NHTSA complaint 11650778
  10. Filed Jan 20, 2025Failure Dec 1, 2024Berlin, CTUnknown or other

    Both headlights turn off randomly and sometimes at the same time. Sometimes the brightness lowers. I have had both ballasts and bulbs changed and the problem persists. In my research, it appears that many 2007 Lexus ES 350 owners have had and still have this very dangerous problem. This problem has been ongoing for well over a year. The reason is UNKNOWN by me.

    NHTSA complaint 11636986
  11. Filed Aug 8, 2024Failure Jun 17, 2020Petersburg, VAExterior lighting, Seats, BodyCrash

    Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.

    NHTSA complaint 11607287
  12. Filed May 12, 2024Failure May 12, 2024Port ST Lucie, FLUnknown or other, Visibility/wiper

    My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.

    NHTSA complaint 11588345
  13. Filed Mar 1, 2024Failure Oct 1, 2022130,000 milesPlacentia, CADashboard

    The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.

    NHTSA complaint 11574938
  14. Filed Sep 26, 2023Failure Sep 26, 2023Belleville, ILVisibility/wiper

    The dashboard on my car is melting/shiny/sticky. I have tried many things to get it to stop reflecting on my windshield, but nothing helps. I contacted Lexus and this is an identified known concern for this vehicle and a bulletin has been issued, but the bulletin has expired. The reflection impairs visibility anytime the sun is out or lights at night reflect on the dashboard. I am concerned for my safety and my children’s safety in a vehicle that is known for reliability and longevity.

    NHTSA complaint 11546575
  15. Filed Nov 2, 2022Failure Nov 2, 2022Port Saint Lucie, FLWarnings, Engine, Unknown or other

    I was driving and my car speed start going down and I saw engine and battery light came on so I pulled over and turned off the car and try to turn it back on but it's not turning on.

    NHTSA complaint 11492005
  16. Filed Aug 3, 2022Failure Jun 1, 2022145,000 milesBrandon, FLVisibility

    The contact owns a 2007 Lexus ES350. The contact stated while driving approximately 55 MPH the dashboard was sticky with a glare and shiny. The contact stated the material caused visibility issues. There were no warning lights illuminated. The vehicle was repaired before for TSB: L-SB-0011-15 however the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 145,000.

    NHTSA complaint 11477406
  17. Filed Jan 13, 2022Failure Oct 1, 2012Pinecrest, FLAir bags, Unknown or other

    Toyoto confirmed knowledge of problem with inferior dashboard of Lexus es350 2007. A recall which they are telling me now, they will no longer honor had been in effect: "January 21, 2015 — After years of complaints and recent lawsuits, Toyota has agreed to replace about 3.5 million dashboards that get sticky, cracked, shiny and melt in heat and humidity. Calling it a "Customer Support Program" - ZE6 - Toyota will extend dashboard warranty coverage on the following Toyota and Lexus vehicles." The PHOTO of my dashboard below, shows the cracks and chipping that has occurred over the years. If the air bag deploys fragments will be disbursed throughout my vehicle. I have two grandchildren that I drive to school each day and this is a very bad situation about to happen. I contacted the customer service numerous times and simply flat out said that they will not own responsibility.

    NHTSA complaint 11447282
  18. Filed Oct 11, 2021Failure Oct 10, 2021Pittsburgh, PAElectrical system, Engine, Power train

    This is a second report of unexpected, unanticipated extremly high acceleration while braking. I reported this experience in November 2019, NHTSA Complaint Number 11279155. At that time, the car was moving and I was braking on an uphill curve. On October 10, 2021, at approx 12:30 p.m. The unexpected, unanticipated extremely high acceleration occurred as I was starting my car in a Pittsburgh area restaurant parking lot. The car requires that my foot be on the brake while starting. The car was in Park when I depressed the start button. Immediately the car started with extremely high revolutions to the point the loud engine noise frightened several individuals standing 15-20 feet on an adjacent sidewalk. The tachometer was in or close to the redzone. I immediately shut the engine down. At no time did I have my foot on the accelerator and neither the floor mat nor any other item was touching the accelerator.

    NHTSA complaint 11436298
  19. Filed Sep 20, 2021Failure Jul 15, 2021Louisville, KYSteering

    Where my steering connects to the rack pinion it is very loose at that connection and causes the vehicle to be unsafe to drive. The mechanic states that the 2007 es 350 is a common problem with the part mentioned

    NHTSA complaint 11433692
  20. Filed Jun 16, 2021Failure Jun 14, 2021Dublin, CAEngine1 injured

    Smoke started coming out of hood when returning home. Opened hood to check engine and choked on smoke. After engine cooled, found VVT-I tube is leaking at lower end of rubber hose. Engine oil had accumulated around engine compartment aft, a bit foward of VVT-i tube, and to passenger side. Searched Internet and saw that LSC-90K oil line "campaign" has the exact same part that is part of campaign that failed on my engine, but my VIN is not part of campaign.

    NHTSA complaint 11421192
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA07010 Engineering analysis, Speed control
    UNWANTED ACCELERATION, FLOOR MAT
    Opened Aug 8, 2007, closed Oct 11, 2007 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

29 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
    Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi…
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
    Windshield Wiper Blade Maintenance and cleaning
  • LSB006013A Sep 12, 2013 · Service Bulletin/Repair Instructions
    HVAC Odor Maintenance
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • DLB_Technical In Mar 2, 2016 · Service Bulletin/Repair Instructions
    DLB Expired on February 28, 2016
  • DLB_Dealer Lette Mar 2, 2016 · Service Bulletin/Repair Instructions
    DLB Expired on February 28, 2016
  • DLB Update DL Feb 13, 2013 · Service Bulletin/Repair Instructions
    As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the handle. The part has been changed in production and parts have been prepared …
  • DLB Update RL Feb 13, 2013 · Service Bulletin/Repair Instructions
    As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the handle. The part has been changed in production and parts have been prepared …
  • L-SB-0060-13 Rev Nov 10, 2016 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discar…
  • L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
    TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm…
  • L-SB-0060-13 Sep 12, 2013 · Service Bulletin/Repair Instructions
    Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odor…
  • L-SB-0014-08_Rev Mar 22, 2017 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when R…
  • SB-0001-11 REV1 Jan 6, 2011 · Service Bulletin/Repair Instructions
    LEXUS: INFORMATION ON AN IMPROVED TRANSMISSION FLUID. *RM
Source: NHTSA manufacturer communications files.