2021 Lexus ES

28 complaints on file, page 1 of 2.

1. Filed Jul 29, 2026Failure Jul 28, 2026Mebane, NCUnknown or other1 injured

   On or July 28, 2026, I experienced a safety incident involving the driver’s side power window on my 2021 Lexus ES. The vehicle was running, and I reached through the driver’s side window to retrieve an item being handed to me. Without me pressing or activating the window switch, the driver’s window unexpectedly quickly closed on my arm. It trapped my right forearm. I could not get my arm out for several minutes and attempted to open the window with both the switch and manually using all my force from my upper body to try to free my right arm. The associate also tried to push the window back open but it would not budge. I had also tried opened the driver’s door to see if that would cause the window to release. Nothing I could do would budge the window open for me to pull free and the force was very strong against my arm. I finally freed my arm and the window closed quickly on both hands at my knuckles before I could pull them out. Which I also had to struggle against with great force.That's how fast the window was going. I did think I was going to loose my hand. The incident resulted in injury to my right arm. Based on my understanding, the power window did not stop or reverse as I would have expected from the vehicle’s anti-pinch safety feature. This unexpected window movement created a risk of serious injury. I am concerned that this may indicate a defect in the power window system or its safety features. I am submitting this report so the incident can be documented and investigated to determine whether other vehicles may have the same issue.

   NHTSA complaint 11753522
2. Filed Dec 17, 2025Failure Dec 17, 2025Mission Viejo, CAAir bags

   The contact owns a 2021 Lexus ES-300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint 11705688
3. Filed Oct 29, 2025Failure Oct 29, 2025Fresno, CAAir bags

   Still no parts for fix

   NHTSA complaint 11696345
4. Filed Sep 30, 2025Failure Dec 20, 2023Rancho Mirage, CAAir bags

   The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the dealer for over a year for parts availability updates and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

   NHTSA complaint 11690558
5. Filed Jun 30, 2025Failure Dec 15, 2023Long Beach, CAAir bags

   Recall on my vehicle has been out for 1.5 years. Dealer states no parts yet & that I should be fine. But I don’t feel safe if my passenger air bag won’t deploy in any emergency.

   NHTSA complaint 11670339
6. Filed Jun 17, 2025Failure Dec 20, 2023Morganville, NJAir bags

   The contact owns a 2021 Lexus ES250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint 11667413
7. Filed May 13, 2025Failure May 13, 2025Damascus, MDAir bags

   The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint 11660590
8. Filed Apr 16, 2025Failure Apr 16, 2025Johnstown, COAir bags

   The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint 11655075
9. Filed Apr 8, 2025Failure Apr 8, 2025Manassas, VAAir bags

   AIR BAG RECALL IN DECEMBER 2023 STILL NO REMEDY AVAILABLE !

   NHTSA complaint 11653468
10. Filed Mar 27, 2025Failure Mar 27, 2025Oxnard, CAAir bags

    The contact owns a 2021 Lexus ES300H. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11651071
11. Filed Mar 14, 2025Failure Mar 14, 2025Folsom, CAAir bags

    The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11648324
12. Filed Jan 25, 2025Failure Jan 1, 2025Montebello, CAAir bags

    I received a DMV notice of Vehicle Safety Recall, I contacted the Dealer and they notify me that as of now there is no repair for it. That it is on "Interim notice". That if you need a documentation from the that they can provide it for me. Please let me know how to go about it asap. I like to renew my vehicle registration and I can't do it because of the Recall on my car. Thank you.

    NHTSA complaint 11638542
13. Filed Jan 24, 2025Failure Jan 24, 2025Scottsdale, AZAir bags

    The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11638251
14. Filed Jan 13, 2025Failure Jan 13, 2025El Segundo, CAAir bags

    The contact owns a 2021 Lexus ES 250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11635739
15. Filed Jan 9, 2025Failure Jan 9, 2025Martinez, CAAir bags

    The contact owns a 2021 Lexus ES. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11635078
16. Filed Dec 31, 2024Failure Dec 20, 2023Kountze, TXAir bags

    front seat passenger air bag recall and it has been over a year and they are still waiting for the parts. The recall says that the air bag may not deploy when it is supposed to and could cause injury to the occupant. I would think this would be a high priority for Lexus to fix the problem. Can you help us get this taken care of?

    NHTSA complaint 11633336
17. Filed Nov 15, 2024Failure Feb 1, 2024Miami, FLAir bags

    The contact owns a 2021 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11625611
18. Filed Nov 4, 2024Failure Nov 4, 2024Camarillo, CAAir bags

    This vehicle has a recall for the passenger side airbag OCS sensors NHTSA 23V865 as of December 2023 and there is still no remedy available per NHTSA. This is not being remedied in a timely manner.

    NHTSA complaint 11623443
19. Filed Nov 1, 2024Failure Nov 1, 2024Pacific Grove, CAAir bags

    The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11623153
20. Filed Oct 21, 2024Failure Oct 21, 2024Dallas, TXAir bags

    The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

    NHTSA complaint 11621107