Complaints over time
Complaints about the 1990 Lexus ES250 peaked in 1997, with 4 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1990 Lexus ES250
Sedan, gasoline, built in Japan. Owner complaints on file from May 26, 1995 to Apr 25, 2014.
Recall campaigns covering this model year113k vehicles or units across those campaigns
Owner complaints9Close to the median 1990 sedan
Severity index88.91990 sedans average 17.0
First 24 months0Complaints in its first two years
Components
67% of complaints about the 1990 Lexus ES250 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 1990 Lexus ES250
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 10E-002 | Feb 11, 2010 | Affected front strut mounts did not contain a weld joint between the bearing housing and the rate plate | Suspension | 12,657 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1990 Lexus ES250
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
9 complaints on file, page 1 of 1.
- Filed Apr 25, 2014Failure Apr 25, 2014160,000 milesChicago, ILSuspension
THEY WONT HONOR THE RECALL THE PHONE NUMBER GIVEN IS A BUSY SIGNAL AND THE CAR CANT DRIVE CAUSE THE STRUTS ARE REALLY BAD. WHAT CAN I DO? *TR
NHTSA complaint 10584820 - Filed Jun 14, 2004Failure May 3, 200474,000 milesPalo Alto, CAAir bags, Vehicle speed controlCrash1 injured
WHILE PULLING INSIDE A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED INTO A BRICK WALL. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALERSHIP REQUESTED BY THE INSURANCE COMPANY. *AK *SC *JB
NHTSA complaint 10071980 - Filed Jul 24, 1998Failure Jun 5, 1998Buffalo Grove, ILFrontal1 injured
WHEN CONSUMER WAS DRIVING ON THE HIGH WAY ABOUT 60 MPH, HER AIR BAG DEPLOYED WITHOUT A REASON. SHE GOT OUT OF VEHICLE TO SEE IF SHE HAD HIT ANY THING, BUT DID NOT FIND ANY POTHOLES, NOR ANY OBSTACLES AND NO DAMAGES ON HER VEHICLE. *AK
NHTSA complaint 825864 - Filed Jul 17, 1997Failure Dec 26, 1991Yonkers, NYAir bags, WebbingCrash1 injured
VIOLENT DEPLOYMENT OF AIR BAG DURING COLLISION CAUSED CERVICAL SPINE DAMAGE. DUP OF 812606, ADDED ON 25-FEB-98. *AK
NHTSA complaint 519472 - Filed May 30, 1997Failure Dec 26, 1991Yonkers, NYFrontalCrash1 injured
WHILE DRIVING AT 10-15 MPH THERE WAS A SMALL COLLISION AND THE AIR BAG DEPLOYED WHICH CAUSED THE DRIVER SEVERE DAMAGE TO HER UPPER BODY. DRIVER IS NOW DISABLED FOR LIFE BECAUSE OF THE AIR BAG DEPLOYING. SHE HAS HAD SEVERAL OPERATIONS ON HER NECK. DEALER WAS A WARE OF THE AIR BAG PROBLEM, AND DID NOT WARN ANY OWNERS OF THE DEFECT OF THE AIR BAG. *AK
NHTSA complaint 812606 - Filed Mar 18, 1997Failure Jan 31, 1997Sacamento, CAFrontalCrash1 injured
OWNER WAS DRIVING CAR WHEN THE AIR BAG DEPLOYED, RESULTING IN AN INJURY. *AK
NHTSA complaint 809235 - Filed Feb 21, 1997Failure Aug 15, 1996Mesa, AZService brakes, Antilock/traction control/electronic limited slip, Master cylinderCrash
VEHICLE'S ABS BRAKING SYSTEM FAILED WHILE DRIVING 15-20MPH, DRIVER CRASHED INTO A PARKED CAR .THE MASTER CYLNDER IS LEAKING AIR INTO BRAKE LINE AND CONTAMINATED BRAKE FLUID. *AK
NHTSA complaint 809195 - Filed Aug 15, 1996Failure Mar 8, 1996Saddle RIV, NJFrontalCrash
AIR BAG DID NOT INFLATE FULLY IN FRONT END COLLISION.
NHTSA complaint 507581 - Filed May 26, 1995Failure May 25, 1995Newport News, VAFuel system, Fuel injection systemFire
WHILE DRIVING VEHICLE CAUGHT FIRE. TT
NHTSA complaint 965983
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- EA97008 Engineering analysis, Speed control
LEAKING FUEL TANK
Opened Apr 23, 1997, closed Apr 22, 1998 - PE97003 Preliminary evaluation, Speed control
LEAKING FUEL TANK
Opened Jan 21, 1997, closed Apr 23, 1997
Source: NHTSA ODI investigations file.
Service bulletins
22 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB001013 Feb 21, 2013 · Service Bulletin/Repair Instructions
Brake Pedal Force Gauge SST for Parking Brake Inspection. - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-TT-0111-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per - L-SB-0010-13 Feb 21, 2013 · Service Bulletin/Repair Instructions
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force … - L-SB-0041-11 Rev Oct 1, 2013 · Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0082-14. - L-BO-004-05 Obso Dec 19, 2013 · Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0092-13. - L-SB-0092-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance. - L-TT-0111-13 Jan 16, 2014 · Service Bulletin/Repair Instructions
Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre… - L-SB-0048-08 Obs Dec 5, 2017 · Service Bulletin/Repair Instructions
TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17. - L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that … - L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that … - L-SB-0041-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14. - L-SB-0007-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause … - L-SB-0082-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automati… - 01202 Oct 11, 2002 · Service Bulletin/Repair Instructions
SUSPENSION BALL JOINT INSPECTION METHOD. *TT - BO00501 Mar 23, 2001 · Service Bulletin/Repair Instructions
SUBJECT REGARDING NEW SEAT BELT TONGUE PLATE STOPPER SERVICE PARTS. *TT
Source: NHTSA manufacturer communications files.