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Model year

2021 Lexus ES250

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (43)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Lexus ES250 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2021 Lexus ES250

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Lexus ES250

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    43 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • LSB004319 Feb 14, 2023 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23
    • LSB000723 Feb 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a…
    • L-TT-0321-22 Nov 10, 2022 · Service Bulletin/Repair Instructions
      TT: Confirm there is an abnormal noise coming from the front of the vehicle, some customers describe the noise as a roaring type noise. Confirm the vehicle meets the following criteria: ?Mileage is under 5,000 miles ?No previous repairs or accidents …
    • LSB002121Rev1 Jun 20, 2022 · Service Bulletin/Repair Instructions
      TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
    • LSB003621Rev2 Jun 6, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App do…
    • LSB002121Rev1 Jun 20, 2022 · Service Bulletin/Repair Instructions
      TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
    • LSB003621Rev2 Jun 6, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App do…
    • LTT031622 May 13, 2022 · Service Bulletin/Repair Instructions
      TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
    • L-SB-0031-22 Jul 21, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2019 ? 2022 model year ES 300h and ES 350 vehicles and 2021 ? 2022 model year ES 250 vehicles may exhibit a whistle or wind noise from the rear left quarter window. An updated repair process has been created to reduce the possibility of this condi…
    • TECHNICAL INSTRU Jun 7, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTIONS.
    • LSB000822Rev1 Apr 18, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2021 ? 2022 model year ES 250, and 2019 ? 2022 model year ES 300h and ES 350 vehicles may exhibit a brake squeal/squeak noise from the front brake components. For customers who find these characteristics objectionable, an updated fitting kit is no…
    • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
      Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
    • LTT029721 Mar 24, 2022 · Service Bulletin/Repair Instructions
      TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
    • L-SB-0036-21 Rev Apr 11, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus app does n…
    • L-SB-0008-22 Mar 29, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2021 ? 2022 model year ES 250, and 2019 ? 2022 model year ES 300h and ES 350 vehicles may exhibit a brake squeal/squeak noise from the front brake components. For customers who find these characteristics objectionable, an updated fitting kit is no…
    • L-TT-0297-21 Rev Mar 3, 2022 · Service Bulletin/Repair Instructions
      TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
    • L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi…
    • L-SB-0025-21 Rev Feb 9, 2022 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2022 model year Lexus vehicles equipped with Pioneer Audio (version 1804) or earlier may exhibit one or more of the following conditions: ?Abnormal Bluetooth® Audio Mode transition. ?Difficult radio tune knob operation when selecting au…
    • L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
      TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring …
    • L-TT-0279-20 Rev Jan 20, 2022 · Service Bulletin/Repair Instructions
      TT: Some guests may experience the inability to activate the Lexus Enform Remote app or the Lexus Enform Remote becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replac…
    • L-TT-0310-22 Jan 14, 2022 · Service Bulletin/Repair Instructions
      TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial.
    • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
    • L-TT-0271-19 Rev Oct 15, 2021 · Service Bulletin/Repair Instructions
      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the dat…
    • L-SB-0036-20 Obs Oct 14, 2021 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see L-SB-0036-21.
    • L-SB-0036-21 Oct 14, 2021 · Service Bulletin/Repair Instructions
      TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App do…
    • L-SB-0043-19 Rev Sep 3, 2021 · Service Bulletin/Repair Instructions
      TSB: Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version 1150) or earlier and Audio (version 1163) or earlier may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset.…
    • L-SB-0021-21 Jul 20, 2021 · Service Bulletin/Repair Instructions
      TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Lexus vehicles equipped with an FKS engine.
    • L-SB-0015-20 Rev Jul 12, 2021 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • L-TT-0301-21 Rev Jul 6, 2021 · Service Bulletin/Repair Instructions
      TT: Some 2015-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC …
    • Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
      POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
    • Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
      Lexus Safety Recall and Service Campaign - Technician Certification Requirements
    • L-TT-0297-21 Mar 16, 2021 · Service Bulletin/Repair Instructions
      TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
    • L-TT-0283-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
      TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the veh…
    • L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
      TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f…
    • L-SB-0011-20 Rev Oct 9, 2020 · Service Bulletin/Repair Instructions
      TSB: 2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat…
    • L-SB-0034-20 Sep 3, 2020 · Service Bulletin/Repair Instructions
      TSB: This bulletin contains the vehicle specific pre-delivery services for 2021 model year ES 250, ES 300h, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
    • L-SB-0010-20 Rev Sep 11, 2020 · Service Bulletin/Repair Instructions
      TSB: Some 2021 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmatio…
    • L-SB-0017-20 Rev Sep 11, 2020 · Service Bulletin/Repair Instructions
      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
    • L-SB-0018-20 Rev Sep 9, 2020 · Service Bulletin/Repair Instructions
      TSB: 2021 model year Lexus vehicles are equipped with factory-installed XM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
    • L-SB-0012-20 Rev Sep 8, 2020 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    • L-SB-0015-20 Rev Sep 8, 2020 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • L-SB-0011-20 Rev Sep 8, 2020 · Service Bulletin/Repair Instructions
      TSB: 2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat…
    • L-SB-0014-18 Rev Jun 3, 2020 · Service Bulletin/Repair Instructions
      TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key,…
    Source: NHTSA manufacturer communications files.
    About service bulletins