Complaints about the 2004 Lexus ES330 peaked in 2014, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Sep 26, 2012 to May 25, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 11V-539 | Nov 9, 2011 | Amount of adhesive agent applied between the outer ring and the torsional rubber damper (inner ring) in the crankshaft pulley may be inadequate | Engine and cooling | 420,326 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
21 complaints on file, page 1 of 2.
EVERY WINDOW HAS STOPPED WORKING.THE FIRST ONE STOPPED GOING UP D OWN TEN YEARS AGO NOW THEY HAVE ALL STOPPED.
NHTSA complaint 11325913AIR BAG LIGHT CAME ON WHEN IDLE AND WON'T GO OFF. CODE B1787. NEVER IN AN ACCIDENT. UNPLUGGED AND RE-PLUGGED ALL CONNECTIONS; DISCONNECTED BATTERY FOR 15 MINUTES BUT DID NOT RESET LIGHT. DEALER CHECKED AND COULD NOT RESET SYSTEM. NO AIR BAG PROTECTION NOW. FIX REQUIRES NEW SEAT WITH SENSORS EST $4500. CAN'T AFFORD TO FIX.
NHTSA complaint 11172702B1650 CODE - OCCUPANCY CLASSIFICATION SYSTEM CODE DISPLAYS. NEVER BEEN IN ACCIDENT AND WILL NOT GO AWAY. APPEARED AT START UP OVERNIGHT.
NHTSA complaint 11104908I WAS IN 3 ACCIDENTS AND MY AIR BAGS DID NOT DEPLOYED. 1 ACCIDENT I WAS HIT IN THE BACK, I WAS NOT MOVING WHEN THE CAR HIT ME FROM BEHIND (ON THE FWY), HE MUST OF BEEN DRIVING AT A SPEED OF 45 MPH. I T-BONED A CAR GOING AT A SPEED OF APPROX. 35 MPH.
NHTSA complaint 11083868AIRBAG HAS PARTIALLY OPENED AND I AM AFRAID IT WILL EXPLODE AT ANY GIVEN MOMENT.
NHTSA complaint 11060913CRUISE CONTROL DOING 5-10MPH WITH THE CRUISE CONTROL ON THE CAR SURGED FOWARD AND EVEN BRAKING I HIT THE CAR IN FRONT OF ME
NHTSA complaint 11046640I CONTINUALLY HAVE TO REPLACE THE DISC BRAKES ON THIS VEHICLE. THE PADS DON'T WEAR DOWN VERY MUCH, BUT THE BRAKE PEDAL GETS LOW AND SPONGY. THIS IS AFTER NORMAL DRIVING. *TR
NHTSA complaint 10939684TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NEVER PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
NHTSA complaint 10936761NO ONE HAS NOTIFIED ME OF THE RECALL OF MY TOYOTA LEXUS 2004 MODEL 330 TO LET US KNOW IF WE NEED THE AIRBAGS REPLACED.
NHTSA complaint 10924647TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED, AND THE CRUISE CONTROL, FUEL GAUGE, AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE ELECTRICAL HOUSING SYSTEM OF THE FRONT PASSENGER SEAT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA complaint 10861363TL* THE CONTACT OWNED A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND EXITING THE RESIDENCE, THE VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL AIR BAGS AND SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE CONTACT SUFFERED MINOR INJURIES TO THE HEAD AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,999.
NHTSA complaint 10850892PASSENGER SIDE AIRBAG COVER IS SEPARATING FROM THE DASH. I APPEARS TO BE RISING UP FROM ITS FLAT POSITION ON THE DASH AND I'M AFRAID IT MIGHT DEPLOY AND INJURE A PASSENGER. IS THIS A TAKATA AIRBAG?
NHTSA complaint 10809136WAS DRIVING 2004ES 330 LEXUS ON INTERSTATE, TRAFFIC WAS LIGHT, CLOUDY DAY @1:20PM. HAD BEEN ON INTERSTATE FOR MAYBE 15-18 MINS OF DRIVING BEFORE ACCIDENT OCCURRED. ALL OF A SUDDEN STEERING SEEM TO LOCK AND CAR JUST STARTED SPINNING UNCONTROLLABLE. HIT ONE BRICK OVERPASS THEN SPRUNG INTO THE OPPOSITE SIDE, HITTING ANOTHER BRICK WALL,CONTINUED TO SPIN UNTIL IT REST AGAINST THE BRICK WALL AGAIN. AFTER HELP CAME TO PULL ME OUT, CAR WAS SMOKING. WE COULD NOT GET IT INTO PARK TO PREVENT FROM CONTINUE TO ROLL BACKWARDS. WE JUST LEFT DOOR OPEN...REST AGAINST BRICK WALL TO PREVENT CAR FROM ROLLING INTO ONCOMING TRAFFIC. HERO TRUCK DRUG IT TO A SAFE LOCATION OUT OF TRAFFIC. *TR
NHTSA complaint 10689504THE AIR BAGS ON THE FRONT PASSENGER SIDE IS PROTRUDING OUT OF THE DASH. THIS COULD BE A HAZARD BECAUSE THE AIR BAG APPEARS THAT IT COULD BE RELEASED AT ANYTIME. *TR
NHTSA complaint 10683699TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT ODORLESS FUMES WERE EMITTING INTO THE VEHICLE WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST SYSTEM WAS CORRODED WHICH CAUSED FUMES TO LEAK INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DETERMINED THAT THE ENTIRE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,038.
NHTSA complaint 10678551TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG COVER WAS WARPED. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint 10652042AROUND JANUARY 2014 (BUT IT COULD HAVE STARTED SOONER) I NOTICED THE FRONT PASSENGER AIRBAG STARTED LOOKING LIKE THE EDGES ARE PEELING AWAY FROM REST OF THE DASHBOARD. THIS HAS GOTTEN PROGRESSIVELY WORSE. THE AREA AROUND THE AIRBAG IS PULLING AWAY AND THE AIRBAG ITSELF LOOKS SO STRETCHED I FEAR THE AIRBAG IS GOING TO DEPLOY. I AM AFRAID TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT. I WORRY THAT ANY BUMP COULD CAUSE AIRBAG DEPLOYMENT INJURING SOMEONE. *TR
NHTSA complaint 10650570I WAS RIDING THE BRAKE INTO A PARKING SPACE AND WAS ALMOST FINISHED PARKING (MY FOOT WAS STILL ON THE BRAKE) WHEN THE CAR SUDDENLY ACCELERATED AND TRAVELED THROUGH A SHORT WOODED AREA THEN OVER A 12 FOOT DROP TO A ROAD WITH TRAFFIC BELOW. THE FRONT OF THE CAR CRASHED INTO A STONE WALL, CRASHED BACK INTO THE STONE WALL THAT THE CAR FLEW OVER, AND CAME TO A STOP IN THE MIDDLE OF A BUSY ROAD APPROXIMATELY 100 FEET FROM WHERE IT FLEW OVER THE DROP. AIRBAG DEPLOYED, SEATBELT WAS ON. I WAS TAKEN TO THE ER VIA AMBULANCE WITH A BROKEN NOSE, CONCUSSION, BRUISING... AND HAVE ONGOING SORENESS, STIFFNESS, DIZZINESS... *TR
NHTSA complaint 10632826I WAS PARKING MY CAR IN THE PARKING LOT OF A GARAGE WHEN MY CAR LEXUS 330 SUDDENLY PICKED UP HIGH SPEED (FULL THROTTLE) UNINTENTIONALLY. THE VEHICLE WENT FORWARD AND FELL APPROXIMATELY ABOUT 5 FEET TO THE OTHER PARKING LEVEL AND VIOLENTLY HIT THE BACK OF A PICKUP TRUCK WHICH WAS PARKED. I HAD MY SEAT BELT ON. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR THE NEXT FEW DAYS I HAD EXPERIENCED MUSCLE PAIN, STIFFNESS AND POOR NIGHT SLEEP. THE ACCIDENT WAS REPORTED TO THE POLICE. *TR
NHTSA complaint 10627254TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THE VEHICLE TRAVELED OVER THE SIDE WALK AND WAS ABLE TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO A MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 124,528.
NHTSA complaint 10607526Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.