2007 Lexus ES350

465 complaints on file, page 1 of 24.

1. Filed Oct 15, 2019Failure Oct 1, 2018200,000 milesCanton, MSElectrical system, Body

   TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ALSO, THE TPMS WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED HERRIN-GEAR INFINITI (685 HIGH ST, JACKSON, MS 39202, (601) 354-4900) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 200,000.

   NHTSA complaint 11268709
2. Filed Aug 23, 2019Failure Aug 18, 2019100,000 milesLOS Angeles, CAVehicle speed control

   TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE ATTEMPTING TO LEAVE A DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED ADDITIONAL BRAKE PRESSURE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TOWED TO LEXUS OF GLENDALE (LOCATED AT 1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY HAVE BEEN DUE TO DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

   NHTSA complaint 11246043
3. Filed Aug 8, 2019Failure Jun 12, 201889,000 milesCosta Mesa, CAUnknown or other

   DASH OF A 2007 LEXUS ES350 IS MELTING IN SUN. DASH IS STICKY AND SHINES. SHINE BOTHERS MY VISION . DANGEROUS DRIVING THE CAR.

   NHTSA complaint 11242672
4. Filed Jul 8, 2019Failure Jul 5, 201995,000 milesHinsdale, ILTires

   TL* THE CONTACT OWNS A 2007 LEXUS ES350 EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 215/557R17 (NA). FOUR TIRES WERE PURCHASED NEW AND INSTALLED ON JUNE20,2016. WHILE DRIVING 70 MPH, THE TIRES BEGAN TO VIBRATE. THE DRIVER COULD BARELY STEER AND MAINTAIN CONTROL OF THE VEHICLE. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTERIOR BELT SLIPPED AND THREE OF THE FOUR TIRES WERE FAULTY. THE TIRES WERE NOT REPAIRED OR REPLACED. THE CONTACT PLANNED TO REPLACE THE TIRES THIS WEEK. TIRES WERE ROTATED BUT VIBRATION CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 94,500. THE VIN WAS UNKNOWN. *BF *JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

   NHTSA complaint 11230024
5. Filed May 6, 2019Failure Feb 26, 2019Richmond, VAStructure

   2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO STICKY, MELTING DASHBOARD. *LD THE CONSUMER STATED THE DASHBOARD HAS DEVELOPED A GLARE CREATING VISIBILITY ISSUES. THE CONSUMER WAS NOT NOTIFIED OF THE WARRANTY EXTENSION OR RECALL FOR THE DASHBOARD THAT EXPIRED IN MAY OF 2017. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTANCE. *JS

   NHTSA complaint 11205630
6. Filed Apr 29, 2019Failure Sep 1, 201891,000 milesChicago, ILEngine

   TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS COLD STARTED, THE ENGINE MADE A LOUD RATTLING NOISE. ALSO, WHILE THE VEHICLE WAS PARKED, THE OIL LEVEL LOWERED. THE CONTACT STATED THAT THE CAM SHAFT GEAR ASSEMBLY WAS DEFECTIVE AND UNABLE TO HOLD OIL TO REDUCE EMISSION CONTROL OF THE ENGINE WHEN THE VEHICLE WAS STARTED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO BREDEMANN LEXUS (2000 N WAUKEGAN RD, GLENVIEW, IL 60025, (847) 510-5535) FOR DIAGNOSTIC TESTING LATER THIS WEEK. THE MANUFACTURER STATED THAT EVEN THOUGH THE ENGINE WAS THE SAME AS IN OTHER VEHICLES THAT WERE RECALLED, THERE WERE NO RECALLS ON THE CONTACT'S VEHICLE. THE FAILURE MILEAGE WAS 91,000.

   NHTSA complaint 11204351
7. Filed Feb 23, 2019Failure Feb 23, 201950,000 milesNorwalk, CAElectrical system

   WHILE DRIVING, FRONT DOORS UNLOCK THEMSELVES. ITS BEEN HAPPENING OFTEN OVER 3 YEARS.THE DEALER WAS UNABLE TO REPAIR. WHILE PARKED, ALARM SOUNDS ITSELF. TODAY IT HAPPENED TWO TIMES. THIS IS NEW.

   NHTSA complaint 11182158
8. Filed Dec 28, 2018Failure Feb 1, 2017Montville, NJAir bags

   DASHBOARD MELTED. WHILE DRIVING, CANNOT SEE THROUGH THE WINDSHIELD AS A RESULT OF THIS UNSAFE CONDITION.

   NHTSA complaint 11163857
9. Filed Oct 3, 2018Failure Sep 1, 2018114,000 milesGarden Grove, CAEngine

   TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT AN INDEPENDENT MECHANIC, THEY DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE HAD A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

   NHTSA complaint 11133176
10. Filed Sep 13, 2018Failure Jan 17, 201670,000 milesWillingboro, NJExterior lighting

    THE ISSUE THAT I AM HAVING WITH MY 2007 LEXUS ES 350 IS WHILE IM IN MOTION ON A HIGHWAY OR STREET BOTH OF MY HEADLIGHTS WILL SHUT OFF LEAVING THE STREET COMPLETELY DARK PUTTING ME AND MY FAMILY AT RISK FOR AN ACCIDENT. I HAVE TO MANUALLY TURN THE HEADLIGHT SWITCH OFF THEN ON AGAIN AND THATS WHEN THEY WILL COME BACK ON, HOWEVER THIS CAN HAPPENS SEVERAL TIMES WHILE IN MOTION DURING ONE EXTEND DRIVING PERIOD. SOMETIMES THE LEFT HEADLIGHT WILL TURN OFF AND THE RIGHT STAYS ON AND VICE VERSA FOR THE RIGHT OR BOTH. I CONTACTED THE DEALERSHIP AND THEY SAID I NEEDED THE HEADLAMP REPLACED BUT ONCE I DID SOME RESEARCH ON THIS ISSUE WITH THE MAKE AND MODEL OF MY VEHICLE I REALIZED THERE ARE NUMEROUS OF INDIVIDUALS HAVING THE SAME DANGEROUS ISSUE WITH HAVING THE HEADLAMPS REPLACE THE ISSUE STILL REMAINS THE HEADLAMPS SHUT OFF COMPLETELY INHIBITING THE VIEW OF THE HIGHWAY AT NIGHT.

    NHTSA complaint 11129285
11. Filed Sep 12, 2018Failure Jun 1, 201862,000 milesProvidence, RIUnknown or other

    DURING THE MONTH OF JUNE, 2018 MY DASHBOARD TOP MELTED AND RELEASED AN OBNOXIOUS SMELL. NOW WHEN DRIVING FACING THE SUN THERE IS A GLARE ON THE WINDSHIELD THAT PROHIBITS A CLEAR VIEW WHILE DRIVING CREATING VARIOUS SAFETY PROBLEMS. TO OVERCOME THIS HAZARD THE DRIVER HAS TO PUT ON SUN GLASSES AND IF DRIVING AFTER SUNSET THE GLARE FROM STREET LIGHTS, TRAFFIC SIGNALS, ETC., CREATES MANY PROBLEMS BY DISTORTING THE VIEW THRU THE WINDSHIELD. AND NOW,THE DEFECTIVE DASHBOARD CANNOT BE REPAIRED OTHER THAN REPLACING IT WITH A NEW ONE.

    NHTSA complaint 11129128
12. Filed Aug 14, 2018Failure Jun 1, 2017134,000 milesSugar Land, TXUnknown or other

    DASHBOARD IS MELTING. I WAS TOLD I SHOULD HAVE GOTTEN A RECALL LETTER. I DID NOT RECEIVE A LETTER PERTAINING TO THE REPLACEMENT OF THE DASH. IT IS BETWEEN 96 TO 100% FOR MONTHS HERE AND THE DASH GETS SO HOT EVEN TO TOUCH IT. . I PUT A SUNSCREEN OVER WINDSHIELD AND PUNCTURES IT. I AM NOT ASKING FOR A REPLACEMENT BUT JUST REPAIRING IT.. I LOVE MY CAR AND INTEND TO GET NEW ONE NEXT YEAR BUT I PLAN ON KEEPING IT FOR ANOTHER YEAR. I WENT TO STERLING MCCALL LEXUS AND WAS TOLD MINE OFFER EXPIRED MAY, 2017. HAD I RECEIVED A LETTER I WOULD REPLACE IT THEN. PLEASE HELP ME WITH THIS MATTER. I WOULD BE FOREVER GRATEFUL.

    NHTSA complaint 11119856
13. Filed May 29, 2018Failure Sep 20, 201791,000 milesNEW Britain, CTAir bagsCrash1 injured

    TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN TOWING GARAGE AND DEEMED DESTROYED. THE CONTACT CALLED HOFFMAN LEXUS AT 860-525-3987; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

    NHTSA complaint 11098635
14. Filed May 10, 2018Failure Jan 1, 2018220,000 milesHouston, TXPower train

    TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 70 MPH, THE VEHICLE JERKED AND DECELERATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE FAILURE CODES WERE FOUND FOR THE TRANSMISSION COMPUTERIZED SYSTEM AND TRANSMISSION DRIVE TRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 220,000.

    NHTSA complaint 11092855
15. Filed May 3, 2018Failure Dec 15, 201768,000 milesCrown Point, INUnknown or other

    WHILE DRIVING AT A SLOW SPEED, MY FRONT PASSENGER WINDOW FELL OUT OF THE CAR WHEN I WENT TO RAISE IT. THE WINDOW DIDN'T BREAK, AND I MADE IT HOME AND REINSTALLED IT AND HELD IT IN WITH TAPE. THIS HAPPENED LAST WINTER. I HAVE DONE A LOT OF RESEARCH ON THIS, ESPECIALLY IN THE LEXUS FORUMS, AND THIS HAS BEEN HAPPENING TO OTHER OWNERS AS WELL. IN MY CASE, THE WINDOW CLIPS DID NOT BREAK, BUT RATHER THERE WAS INSUFFICIENT ADHESIVE APPLIED TO THE CLIPS, OR THE ADHESIVE SIMPLY FAILED. IN MY OPINION, THIS IS A SAFETY ISSUE FOR WHICH LEXUS SHOULD TAKE RESPONSIBILITY. OTHER, LATER YEARS WERE ALSO AFFECTED, AND THE CAUSE IS USUALLY 1 OR BOTH BROKEN CLIPS. OTHER OWNERS HAVE REPORTED AS MANY AS 3 WINDOWS BEING REPLACED THE LEXUS, AT GREAT COST SINCE THE ENTIRE WINDOW MUST BE REPLACED. IN MY CASE I FOUND AN AUTO GLASS SERVICE THAT WILL DO IT FOR $250, COMPARED TO THE DEALER COST OF $700. BUT THE ISSUE IS SAFETY! IF THIS HAPPENED AT HIGHWAY SPEED AND EITHER THE DRIVER'S WINDOW FELL OUT OR ANY OTHER WINDOW FELL OUT, IT MIGHT CAUSE LOSS OF CONTROL OR POSSIBLE INJURIES TO OTHERS OR A PASSENGER. ATTACHED IS A TSB RELEASED BY LEXUS.

    NHTSA complaint 11091640
16. Filed Feb 15, 2018Failure Feb 14, 201480,000 milesDenver, NCUnknown or other

    DASHBOARD IS VERY STICKY AND SHINY. A VOLUNTARY WARRANTY SERVICE RECALL WAS ISSUED. THE CONDITION PRODUCES A GLARE ON THE WINDSHIELD WHICH IS VERY DANGEROUS. WARRANTY EXTENSION REIMBURSEMENT OFFER EXPIRED IN MAY 2017. MY CAR HAS BEEN GARAGED FOR 2 1/2 YEARS. RECEIVED SERVICE NOTE AND JUST SET IT ASIDE AS CAR WAS GARAGED. RECENTLY RELICENSED VEHICLE AND IMMEDIATELY ON FIRST BRIGHT DAY WAS REMINDED OF THE ISSUE. LEXUS SAYS OFFER EXPIRED, PERIOD. I CAN CERTAINLY PAY FOR THE REPLACEMENT ($1500). I CONTEND THIS IS AN ONGOING SAFETY ISSUE AND SHOULD HAVE BEEN A RECALL. I CONTEND LEXUS/TOYOTA AVOIDED A SAFETY RECALL BY PREEMPTIVELY ISSUING A SERVICE/WARRANTY NOTICE. HOW MANY ES350'S ARE OUT THERE WITH DANGEROUS GLARE ON THE WINDSHIELD? THIS IS NOT A COSMETIC ISSUE. IT'S A SAFETY ISSUE. NUMBER POL14-03 REPLACEMENT BULLETIN NUMBER: 12-17 NHTSA ITEM NUMBER 10091863 DATE 2015-12-17 COMPONENT STRUCTURE DATE ADDED 2017-02-15 SUMMARY WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/ OR STICKY/ MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT

    NHTSA complaint 11073129
17. Filed Dec 29, 2017Failure Dec 1, 201673,000 milesWebster, NYAir bags

    TAKATA RECALL, THIS IS A HIGH RISK TO THE POTENTIALLY INJURY OF MYSELF AND MY PASSENGERS. TIME FRAME TO RESOLVE THIS HAS BEEN UNACCEPTABLE. AIRBAG LIGHT IS CURRENLTY ON

    NHTSA complaint 11057353
18. Filed Nov 30, 2017Failure Oct 9, 201741,379 milesMendota Heights, MNAir bags

    TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HENDRICK TOYOTA NORTH CHARLESTON, 7151 RIVERS AVENUE, NORTH CHARLESTON, SC 29406) WHERE IT WAS DIAGNOSED THAT THE ECU FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE PART DID NOT CALIBRATE WITH THE COMPUTER SOFTWARE. THE LOCAL DEALER INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER AVAILABLE DUE TO THE AGE OF THE VEHICLE. THE CONTACT WAS INSTRUCTED NOT TO DRIVE THE VEHICLE DUE TO THE AIR BAGS NOT DEPLOYING IN THE EVENT OF A CRASH. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE INFORMATION PROVIDED BY THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 41,379.

    NHTSA complaint 11051427
19. Filed Nov 25, 2017Failure Oct 1, 201796,588 milesMcdonough, GAUnknown or other

    MELTING DASHBOARD. SUN REFLEXTING OFF MAKING VISIBILTY 0 VERY DANGEROUS TO SEE ROAD. I HAVE NOTIFIED LEXUS THEY TOLD THE REPAIR DATE EXPIRED5/31/ 17, I RECIEVED NOTIFICATION NO NOTIFICATION OF THIS REPAIR NOTICE. I DONT KNOW WHEN IT WAS MAILED OUT BUT IT SEEMS OWNERS MUST ONLY GOTTEN A 6 MOTHS NOTICE. I HAVE TALKED TO OTHER OWNERS WHO THEY CARRIED THERE CARS IN FOR REPAIRS AND THE WARRANTY EXPIRED BEFORE THEY COULD GET THE REPAIRS.

    NHTSA complaint 11048402
20. Filed Nov 22, 2017Failure Nov 22, 201783,000 milesAnnandale, VAAir bags, Seat belts

    MY VEHICLE, 2005 LEXUS ES350 IS EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AS OF TODAY NOVEMBER 22, 2017, MY VEHICLE IS STILL NOT BEING RECALL BY THE MANUFACTURING TO HAVE REPLACE THE DEFECT AIRBAG. ALSO, MY DRIVER SIDE BACKSEAT SEATBELT IS NOT HOLD ON WHEN LATCHED IN. I BELIEVE IT IS A SAFETY THAT NEED TO BE FIX. I AM STILL USING THE VEHICLE FOR DRIVING.

    NHTSA complaint 11048073