Model year

2000 Lexus GS300

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Jun 21, 2000 to May 8, 2019.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints35Close to the median 2000 sedan
Severity index14.32000 sedans average 12.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2000 Lexus GS300 peaked in 2002, with 7 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024682000720032006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2000 Lexus GS300 name speed control

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Speed control
14
Brakes
7
Suspension
7
Electrical system
4
Engine and cooling
4
Airbags
3
Equipment
1
Tires
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2000 Lexus GS300

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2000 Lexus GS300

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

35 complaints on file, page 1 of 2.

  1. Filed May 8, 2019Failure May 8, 2019135,000 milesSoquel, CAEngineFire

    TL* THE CONTACT OWNS A 2000 LEXUS GS300. WHILE DRIVING APPROXIMATELY 15 MPH, A FIRE STARTED IN THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED BY A PASSERSBY WITH A FIRE EXTINGUISHER. THE POLICE AND FIRE DEPARTMENTS WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

    NHTSA complaint 11206321
  2. Filed Sep 21, 2016Failure Nov 20, 2015136,500 milesMontgomery, ALService brakes, Unknown or other, Wheels

    WHILE DRIVING, RAN OVER A POT HOLE FILLED WITH WATER AND THE ABS LIGHT CAME ON WHICH ULTIMATELY AFFECTED THE BRAKING SYSTEM. TOOK TO TOYOTA AND THEY SAID IT NEEDED THE SYSTEM REPLACED WHICH WOULD COST OVER 3500 DOLLARS. AT THIS TIME, WE ARE STILL WORKING ON THIS MATTER!!!!! IT HAPPENED NOV. 2015

    NHTSA complaint 10908434
  3. Filed Apr 16, 2016Failure Apr 15, 2016Redondo Beach, CAAir bags

    RECALL.

    NHTSA complaint 10859848
  4. Filed Jan 12, 2015Failure Jan 12, 2015122,888 milesHouston, TXSuspension

    THE LOWER BALL JOINT IS MAKING SQUEAKING NOISES. THIS IS A COMMON ISSUE FACED BY OWNERS OF LEXUS GS300 MANUFACTURED BETWEEN 1998-2002. THERE MIGHT BE A MANUFACTURING DEFECT OR IMPROPER LUBRICATION CAUSING THE BALL JOINT TO BREAK. THERE ARE SEVERAL LIFE THREATENING INCIDENTS THAT HAVE TAKEN PLACE SO FAR: HTTP://WWW.CHRISANDNAT.COM/PROJECTS/LEXUSBALLJOINT/BALLJOINT.HTM HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS-9.HTML HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS-8.HTML HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS-7.HTML HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS.HTML I REQUEST NHTSA LOOK INTO THIS AND REQUEST LEXUS TO REPLACE ALL BALL JOINTS FOR ALL LEXUS GS 300 THAT HAVE SIMILAR ISSUES. *TR

    NHTSA complaint 10671736
  5. Filed Jul 17, 2014Failure Jul 15, 2014178,000 milesKent, WAElectrical system, EngineFire

    WHILE CAR WAS PARKED IN THE GARAGE IT WAS TRYING TO START UP ON IT'S OWN WITH NO KEYS. THE DASH LIGHTS WERE BLINKING AND THE CAR WAS MAKING A LOUD CRANKING, BANGING NOISE AND WE COULD SMELL THE SMOKE. AFTER LIFTING UP THE HOOD WE COULD SEE THE SMOKE COMING FROM THE ENGINE AND IT WAS STILL TRYING TO CRANK UP. SMOKE BEGIN TO FILL THE GARAGE AND IT WAS GETTING WORSE. WE WERE FINALLY ABLE TO PUT OUT THE FIRE WITH THE EXTINGUISHER AND WERE ABLE TO REMOVE THE BATTERY TO GET THE CAR TO STOP TRYING TO START UP. WHAT WOULD CAUSE SUCH A DANGEROUS THING TO HAPPEN. CAR IS STILL IN THE GARAGE AT THIS TIME NOT SURE WHAT TO DO WITH IT BECAUSE I AM NOT SURE OF THE ENGINE DAMAGE THE FIRE CAUSED. IS THIS SOME KIND OF ELECTRICAL MALFUNCTION? *TR

    NHTSA complaint 10611153
  6. Filed Dec 15, 2013Failure Nov 15, 2013114,000 milesOwasso, OKService brakes, Vehicle speed control

    REGARDING MY 2000 GS 300 LEXUS. BRAKE, ABS, VSC, VSC OFF LIGHTS ALONG WITH LOUD ALARM DISPLAYED. ALSO HAS HAD AN ANNOYING ON AND OFF CHIRPING NOISE BEFORE THIS ALARM SOUNDED. THE BREAKS APPEAR TO BE WORKING WITHOUT ANY PROBLEMS. THE CHIRPING NOISE IS HEARD ON THE DRIVERS SIDE AND DOESN'T SEEM TO MATTER WHETHER CAR IS MOVING OR DRIVING AND SOMETIMES IS NOT HEARD AT ALL AND THE CAR DRIVES FINE WITHOUT ANY MECHANICAL PROBLEMS. BUT WHEN THE BRAKE LIGHT CAME ON IT WAS ACCOMPANIED WITH A SHRILL ALARM THAT SOUNDED FOR ABOUT 10 MINUTES AND WENT OFF. I TOOK THE VEHICLE TO MY MECHANIC AND HE SAID IT WAS THE HYDRAULIC BRAKE PUMP AND WOULD COST $3700 TO FIX. THIS IS A LOT OF MONEY AND I AM AFRAID THE BRAKES WILL GO OUT AND AFRAID TO DRIVE IT SINCE MY BRAKES MAY SUDDENLY GO OUT. *TR

    NHTSA complaint 10556126
  7. Filed Oct 7, 2012Failure Apr 24, 200786,650 milesGreensboro, NCVehicle speed control

    BOUGHT A 2000 CERTIFIED PRE-OWNED IN 2005 FROM LEXUS DEALER. IN 2007 ON A RESIDENTIAL STREET, A DRIVER WAS DRIVING VERY SLOW AND STARTED TO PULL OVER. I QUICKLY WENT AROUND HER TO PASS, AT ABOUT 35 MPH, BUT AFTER RELEASING THE GAS PEDAL, CAR SPED UP INSTEAD. TRIED TO SLOW DOWN WITH THE BRAKES, BUT IT SPED UP MORE. THEN SLAMMED THE BRAKE PEDAL WITH BOTH FEET AND PUT IT ON PARK TO AVOID HITTING STOPPED CARS AHEAD. IT STOPPED IN "PARK" BUT WAS STILL REVVING HIGH. I GOT OUT OF THE VEHICLE AND IT WAS STILL REVVING OVER 6 RPM! I BENT UNDER THE DASH AND TRIED TO LOOSEN THE GAS PEDAL WITH MY HAND THINKING IT WAS STUCK BUT IT WOULDN'T STOP REVVING SO I TURNED THE ENGINE OFF. BEFORE TURNING ENGINE ON AGAIN, I MADE SURE NO CARS WERE AHEAD OF ME AND PREPARED TO PUT IT INTO NEUTRAL/PARK IMMEDIATELY THIS TIME. DIDN'T HAPPEN AGAIN. TOOK IT TO LEXUS (SEE INVOICE). THEY COULDN'T REPRODUCE PROBLEM; CLAIMED PEDAL GOT STUCK IN RUBBER FLOOR MAT. I TOLD THEM I PULLED GAS PEDAL WITH MY HAND WHILE THE CAR WAS IN PARK AND REVVING ON ITS OWN, AND PEDAL WAS NOT STUCK MAT. IN 2009 (NOW WITH 117K MILES) ON 60 MPH HIGHWAY WHEN MY DAUGHTER DROVE IT AND FLOORED THE PEDAL TO PASS SOMEONE. AFTER RELEASING PEDAL, IT ACCELERATED ON ITS OWN TO 95 MPH. FORTUNATELY HER LANE WAS EMPTY AS SHE TRIED TO SLOW DOWN WITH THE BRAKES, BUT THIS DIDN'T WORK. THEN SHE STOMPED ON GAS PEDAL TO DISENGAGE IT. AFTER A MINUTE THE ACCELERATION STOPPED. I CALLED DEALER TO REPORT THE PROBLEM. THEY SAID THE GS300 WAS NOT NOTED FOR THIS AND DIDN'T HAVE RECALL. I STILL HAVE CAR BUT NOW NEVER FLOOR THE PEDAL AND I'M ON GUARD TO PUT IT IN NEUTRAL. I CANNOT GET RID OF IT BECAUSE I CAN'T SELL IT KNOWING THIS PROBLEM, AND I CANNOT AFFORD ANOTHER CAR. *TR

    NHTSA complaint 10478899
  8. Filed Jun 20, 2012Failure Jun 19, 2012Menifee, CAVehicle speed control

    I WAS TURNING ONTO THE FREEWAY (UPHILL ONRAMP) I STEPPED ON THE GAS GOING ABOUT 20 MILES AN HR WHEN SUDDENLY MY CAR WOULDN'T STOP. ACCELERATED SO QUICKLY. AT FIRST I THOUGHT MY FOOT WAS TOUCHING THE GAS ACCIDENTLY SO I MOVED AND APPLIED THE BRAKE WHICH WAS NO HELP, AFTER I TOOK MY FOOT OFF THE BRAKE IT ACCELERATED FASTER I WAS TERRIFIED. I SLAMMED ON THE BRAKES WITH BOTH MY FEET AND THE CAR SLOWED ENOUGH THAT I WAS ABLE TO TURN IT OFF. EVEN WHILE I APPLIED THE BRAKES THE CAR WAS STILL TRYING TO PULL FORWARD AS I TURNED IT OFF THE STEERING WHEEL LOCKED. THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD AFRAID TO DRIVE IT I HAD IT TOWED TO THE NEAREST GAS STATION TO HAVE IT CHECKED. I'M HOPING THAT THEY WILL FIND THE PROBLEM BECAUSE I DON'T WANT THIS TO EVER HAPPEN AGAIN. THANKFULLY IT WAS LATE AT NIGHT AND THE FREEWAY WASN'T THAT CROWDED. I HAVE A 2000 LEXUS GS300. *JS

    NHTSA complaint 10462361
  9. Filed Aug 29, 2010Failure Jun 5, 2010145,000 milesColumbia, SCVehicle speed control

    WHILE DRIVING MY LEXUS GS 300, THE VEHICLE STOPPED ACCELERATING! THE VEHICLE WAS DRIVING NORMALLY AND ALL OF SUDDEN IT STALLED OUT (ENGINE STILL RUNNING) BUT NO ACCELERATION AT ALL, ALMOST CAUSING ME TO GET HIT BY ANOTHER VEHICLE. THE VEHICLES VSC AND THE ENGINE LIGHT CAME ON AFTER THIS HAPPENED.. I PUSHED THE GAS PEDAL ALL THE WAY TO THE FLOOR BOARD AND NOTHING HAPPENED, AFTER A MINUTE OR SO, IT BEGIN TO ACCELERATE BUT ONLY ABOUT 20-30 MPH. AFTER CONSTANTLY HOLDING THE PEDAL TO THE FLOORBOARD, THE CAR BEGIN TO ACCELERATE NORMALLY AGAIN FOR A FEW MILES. IT DOES THIS CONTINUOUSLY WHILE DRIVING NOW. AT TIMES I HAVE HAD TO PULL OFF THE ROAD AND LET THE VEHICLE SIT FOR AWHILE AND THEN IT WILL RETURN TO FUNCTIONING NORMALLY. THE CODES THAT THE MECHANIC PULLED UP FROM THE ENGINE AND VSC LIGHTS WERE FOR THE THROTTLE BODY SENSOR TO BE CHANGED. THIS WAS DONE AND THE CAR DROVE PERFECT FOR ABOUT 15 MILES, NO PROBLEMS, NO ENGINE LIGHT ETC... THEN OUT OF NOWHERE, EVERYTHING STARTED TO HAPPEN AGAIN WITHOUT WARNING, NO ACCELERATION AND THE VSC AND ENGINE LIGHTS CAME BACK ON. I HAVE LOOKED ON THE INTERNET TO SEE IF OTHER CONSUMERS HAVE EXPERIENCED THIS SAME PROBLEM AND THEY HAVE AND THE OUTCOME WAS BASICALLY THE SAME RESULTS,SOME SENSOR (NOT DEFINITE) WITH A RETURN TO THE INITIAL PROBLEM. THE CODE DOES NOT PULL UP THE ACTUAL PROBLEM CAUSING CONSUMERS TO CONSTANTLY HAVE DIFFERENT SENSORS REPLACED, THROTTLE BODY, ETC. I HAVE ALSO READ WHERE A RECALL WAS ON 1998 VEHICLES FOR THIS PROBLEM AND I TRULY BELIEVE THAT THIS PROBLEM WAS NOT FULLY "FIXED." SOME CONSUMERS HAVE BATTLED WITH LEXUS TO INCLUDE THEIR LATER MODEL VEHICLES IN THE RECALL TO BE FIXED BECAUSE IT IS THE VERY SAME PROBLEM!!! AFTER READING OTHER CONSUMER COMPLAINTS AND REVIEWING THE PREVIOUS RECALL, I KNOW THAT THIS IS A VERY SERIOUS DEFAULT OF THE MANUFACTURER WHICH IS UNDOUBTEDLY PUTTING CONSUMERS IN TERRIBLY DANGEROUS SITUATIONS. THESE INCIDENTS HAPPEN WITH NO WARNING! YOUR HELP IN THIS MATTER IS GREATLY APPRECIATED. *TR

    NHTSA complaint 10352595
  10. Filed Jun 2, 2010Failure Apr 23, 200898,000 milesSAN Diego, CAVehicle speed control

    TL* THE CONTACT OWNS A 2000 LEXUS GS300. WHILE DRIVING AT 5 MPH, THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. IN ORDER TO STOP THE ACCELERATION THE CONTACT HAD TO SHIFT THE VEHICLE INTO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 98,000. UPDATED 8/2/10 *CN UPDATED 08/09/10*JB

    NHTSA complaint 10334256
  11. Filed Feb 9, 2010Failure Aug 22, 200962,000 milesHonolulu, HIElectrical system

    I HAVE LEXUS GS300. THE CAR WERE STALLED IN THE MIDDLE OF THE HIGHWAY. I TOWED THE CAR TO LEXUS. THEY TOLD ME IT IS NOT MECHANICAL PROBLEM. ONE OF THE ELECTRONIC SENSOR WERE MALFUNCTION. IT SEEMS THE LEXUS SENSE IS NOT RELIABLE AND CAUSED THE CAR TO STALL IN THE MIDDLE OF THE HIGHWAY. *TR

    NHTSA complaint 10307943
  12. Filed Jan 30, 2010Failure Oct 14, 200975,000 milesVienna, VAVehicle speed control

    TWICE IN THE SAME DAY OUR 2000 LEXUS GS300 EXPERIENCED ACCELERATION PROBLEMS SIMILAR TO THOSE NOW INVOLVED IN THE INTERNATIONAL INVESTIGATION OF TOYOTA PRODUCTS. THE ACCELERATION BEGAN AS THE VEHICLE WAS STOPPED. I HAD TO PUSH THE BRAKE WITH GREAT FORCE TO KEEP THE VEHICLE FROM MOVING FORWARD. WHEN I PLACED THE CAR IN NEUTRAL, THE REVVING OF THE ENGINE STOPPED. THE FLOOR MAT ON THE DRIVER'S SIDE HAD NOT BEEN MOVED AND WAS NOT INTERFERING WITH THE GAS PEDAL. WE CALLED A MECHANIC WE USE FOR THE CAR AFTER THE INCIDENT TO FIND OUT WHETHER ANYTHING SIMILAR HAD BEEN REPORTED OR IF LEXUS HAD ISSUED A RECALL. WHEN WE LEARNED THAT OUR MODEL VEHICLE WAS NOT INDICATED AS HAVING A PROBLEM, WE DID NOT DO ANYTHING FURTHER ABOUT THE PROBLEM. WE'VE NOT HAD THE PROBLEM SINCE THEN. HOWEVER, I THOUGHT IT BEST TO REPORT THE PROBLEM AFTER HEARING ABOUT VERY SIMILAR ISSUES IN OTHER MODELS OF TOYOTAS AND LEXUSES. I'M WONDERING IF THE PROBLEM EXTENDS FURTHER THAN THE MODELS AND MODEL YEARS NOW BEING RECALLED? *TR

    NHTSA complaint 10303360
  13. Filed Jan 29, 2010Failure Feb 15, 20022,000 milesHouston, TXElectrical system

    LEXUS ISSUE TO ABC NEWS ON JANUARY 29, 2010. *TR I OWNED A LEXUS GS NOT TOO LONG AGO THAT HAD A SUDDEN ACCELERATION PROBLEM. LEXUS DID EVERYTHING TO CORRECT THE PROBLEM....BUT THEY JUST HAD NO FIX FOR IT. IT WAS NOT A PETAL PROBLEM.....IT WAS IN THE ELECTRONIC ACCELERATION CONTROL UNIT. HOW DID I KNOW THIS.....AFTER I GOT RID OF THE CAR I MET A TECHNICIAN THAT HAD WORKED FOR STERLING MCCALL LEXUS IN HOUSTON TX. HE TOLD ME THAT THE PROBLEM WAS IN THE CONTROL UNIT AND MAIN COMPUTER AND THAT LEXUS NEVER WAS ABLE ADDRESS THE PROBLEM. I HAD THE COMPUTER REPLACED BY THE DEALER. THAT DIDN'T WORK EITHER. I GUARANTEE THAT THE LEXUS/TOYOTA ISSUE IS NOT A GAS PETAL ISSUE......IT IS IN THAT ELECTRONIC ACCELERATION MODULE. THEIR FIX WON'T WORK AND THERE WILL STILL BE WRECKS, INJURIES AND DEATHS AFTER EVERY RECALLED UNIT IS FIXED. IF YOU WOULD LIKE TO REPLY PLEASE DO SO AT JUSJOSH4937@ATT.NET.I DO HAVE CONVERSATIONS AND LETTERS SENT TO THE NHTSA AND I ACTUALLY HAD THEM SEND ME COPIES OF ALL THEIR COMPLAINTS ON MY MODEL. THERE WERE PLENTY OF COMPLAINTS ABOUT SUDDEN ACCELERATION. I COULD NEVER CONVINCE THE NHTSA TO INVOKE AN INVESTIGATION, BUT I WAS UNABLE TO GET THEIR INTEREST. .OH.....BY THE WAY I STILL DRIVE A LEXUS....A LX470. THEIR BIG UTILITY VEHICLES HAVE A TOTALLY DIFFERENT WIRING HARNESS....DIFFERENT COMPUTER....AND DIFFERENT ACCELERATION MODULE. IT HAS BEEN A WONDERFUL VEHICLE ALTHOUGH RATHER PRICEY. I DO KEEP MY CARS FOR QUITE A WHILE THOUGH.

    NHTSA complaint 10303197
  14. Filed Oct 27, 2009Failure Oct 26, 2009107,000 milesLOS Angeles, CAVehicle speed control

    UNINTENDED ACCELERATION WITHOUT PRESSING ACCELERATOR. HAS OCCURRED PREVIOUSLY. CAR IS A 2000 LEXUS GS 300 WITH 107,000 MILES. FLOOR MATS WERE NOT THE CAUSE. PUT CAR IN NEUTRAL, IT RACED TO RED LINE AND WENT BACK TO IDLE. *TR

    NHTSA complaint 10290009
  15. Filed Feb 19, 2009Failure Feb 19, 2009165,000 milesAustell, GAFront

    TIRE BECAME COMPLETELY UNATTACHED AND JAMMED AGAINST RIGHT FRONT QUARTER PANEL CAUSING BODY DAMAGE. GOING ONLY DOING 30 MPH AT THE TIME. THANK GOD I HAD JUST EXITED THE INTERSTATE AND NO ONE HIT ME. CAR IN SHOP RIGHT NOW WITH ESTIMATED DAMAGE OF $500 (EXCLUDING BODY DAMAGE). *TR

    NHTSA complaint 10259348
  16. Filed Dec 11, 2008Failure Nov 18, 2008115,000 milesNiagra Falls, ILEquipment, Front

    TL*THE CONTACT OWNS A 2000 LEXUS GS300. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE WHEEL COLLAPSED AND CAUSED THE DRIVER TO PULL OVER TO THE SIDE OF THE ROAD. THE DRIVER WAS UNINJURED. THE DRIVER EXITED THE VEHICLE AND NOTICED THAT THE WHEEL WAS FACING THE ENGINE. THE PASSENGER SIDE FENDER AND CABLE WERE DAMAGED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE NEW BALL JOINTS THAT WERE REPLACED A YEAR AGO WERE DEFECTIVE. THE VEHICLE HAS BEEN REPAIRED. THE DEALER WAS NOT NOTIFIED. A MESSAGE WAS LEFT ON THE VOICEMAIL OF AUTO PART INTERNATIONAL, THE MANUFACTURER OF THE BALL JOINTS, BUT THERE HAS BEEN NO RETURN CALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 115,000.

    NHTSA complaint 10251468
  17. Filed May 15, 2008Failure May 13, 200878,000 milesHamden, CTService brakes, Hydraulic

    IN LATE 2000 MY FIANCE` AND I PURCHASED A BRAND NEW LEXUS FROM DAVID MCDERMOTT LEXUS IN EAST HAVEN CT. THE CAR RAN FLAWLESSLY FOR SEVERAL YEARS WITH NO MAJOR ISSUES. OVER THE LAST YEAR OR SO THE DASH LIGHTS COME ON AND THE CAR MAKES A LOUD BEEPING SOUND. I BROUGHT THE CAR BACK TO THE DEALER WHO THEN INFORMED ME THAT THE CAR HAS A DEFECTIVE BRAKE MASTER CYLINDER AND THAT IT WOULD COST $2000 DOLLARS TO REPAIR. IN DOING SOME RESEARCH ONLINE I HAVE FOUND OUT THAT THIS A COMMON PROBLEM WITH 98-02 GS300 MODELS THE VERY SAME CAR I OWN. I THEN MADE A CALL TO LEXUS CUSTOMER SERVICE TO INQUIRE AS TO WHY THEIR ALMOST $50K CAR HAS A DEFECTIVE BRAKE MASTER CYLINDER ESPECIALLY SINCE THE CAR ONLY HAS 80,000 MILE AND THIS IS NOT EVEN A MOVING PART. LEXUS PROMISED TO GET BACK TO ME WITHIN 2 BUSINESS DAY TO SEE WHAT IF ANYTHING THEY COULD DO FOR ME. I WAS INFORMED ON 5/13 THAT THEY RESPECTFULLY DECLINE TO HELP ME AS THE VEHICLE IS OUT OF WARRANTY. REGARDLESS OF THE FACT THAT LEXUS DOES NOT VALUE THEIR CUSTOMER'S FROM THEIR LACK OF ACTION I STRONGLY BELIEVE THAT THIS DEFECT ON A LARGE NUMBER OF THESE CAR DEMANDS AN INVESTIGATION. MY CERTIFIED MECHANIC HIMSELF A MASTER CERTIFIED LEXUS TECHNICIAN ALSO INFORMED ME THAT IF THIS SYSTEM FAILS IT WILL LEAD TO A SERIOUS ACCIDENT AS THE ENTIRE BRAKING AND VEHICLE DYNAMIC SYSTEM IS COMBINED ON THIS ONE UNIT. AT THIS TIME I AM NO LONGER DRIVING THE CAR FOR FEAR OF ENDANGERING THE LIVES OF MY FAMILY AND FRIENDS. I WILL PARK THE VEHICLE UNTIL SUCH TIME WHEN I CAN AFFORD TO REPAIR. I AM NOT WRITING THIS COMPLAINT OUT OF SPITE OR MALICE I WOULD JUST LIKE OTHER CONSUMERS WHO OWN THIS PARTICULAR YEAR AND MODEL CAR TO BE AWARE OF THE POTENTIAL DANGER INHERENT IN THIS CAR. I WOULD KINDLY APPRECIATE YOU LOOKING INTO THIS MATTER FOR ME SO AS TO AVOID ANY UNNECESSARY ACCIDENTS OR DEATHS FROM THIS VEHICLE. SINCERELY CONCERNED CONSUMER *TR

    NHTSA complaint 10227844
  18. Filed Feb 10, 2008Failure Feb 5, 200887,400 milesChesterfield, MOLower ball joint

    FRONT RIGHT LOWER BALL JOINT COMPLETE FAILURE LEADING TO WHEEL/TIRE BARELY HANGING ON VEHICLE. ALL THIS HAPPENING GOING 45-50 MPH ON OUTER ROAD/HIGHWAY ENTRANCE RAMP. *TR

    NHTSA complaint 10217610
  19. Filed Feb 7, 2008Failure Feb 4, 200896,000 milesOley, PALower ball joint, Upper ball joint, Lower arm

    LOWER BALL JOINT ON THE SUSPENSION CAME APART CAUSING THE TIRE TO DISLODGE. TIRE JAMMED AGAINST RIGHT FRONT QUARTER PANEL CAUSING BODY DAMAGE. CAR IS IN THE SHOP RIGHT NOW WITH ESTIMATED REPAIR COSTS OF $1,500.00 EXCLUDING BODY DAMAGE ESTIMATES. I THANK GOD I WAS ONLY DOING 15MPH AT THE TIME WHEN THE DAY BEFORE I DID A 236 MILE ROUND TRIP DRIVE THROUGH HIGHWAY MOUNTAIN ROADS. *TR

    NHTSA complaint 10217348
  20. Filed Apr 1, 2004Failure Feb 12, 200430,100 milesMelrose, MAEngine and engine cooling

    WHILE ACCELERATING FROM A STOP VEHICLE FIRST HESITATED THEN JERKED FORWARD BEFORE ACCELERATING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *MR

    NHTSA complaint 10061750
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

49 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
    Windshield Wiper Blade Maintenance and cleaning
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB001013 Feb 21, 2013 · Service Bulletin/Repair Instructions
    Brake Pedal Force Gauge SST for Parking Brake Inspection.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-SB-0002-20 Feb 4, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accord…
  • Lexus Floor Mat Jan 25, 2013 · Service Bulletin/Repair Instructions
    In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
  • L-TT-0111-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
  • L-SB-0010-13 Feb 21, 2013 · Service Bulletin/Repair Instructions
    A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force …
  • L-SB-002-01 - OB Jul 7, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
  • L-SB-0025-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0025-14 Jul 7, 2015 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0041-11 Rev Oct 1, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-TT-0145-13 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window glass
  • L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus…
  • L-BO-004-05 Obso Dec 19, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0092-13.
  • L-SB-0092-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
    The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • L-TT-0111-13 Jan 16, 2014 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre…
  • L-SB-0048-08 Obs Dec 5, 2017 · Service Bulletin/Repair Instructions
    TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
  • L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • L-SB-0041-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-SB-0007-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause …
  • L-SB-0082-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automati…
  • L-SB-0025-14 Rev Nov 14, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • LSB-0143-11 Nov 10, 2011 · Service Bulletin/Repair Instructions
    LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
  • 01202 Oct 11, 2002 · Service Bulletin/Repair Instructions
    SUSPENSION BALL JOINT INSPECTION METHOD. *TT
  • SU00302 Jan 18, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING FRONT STABILIZER BAR ABNORMAL NOISE. *TT
  • NV00501 Mar 30, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING GLOVE BOX RATTLE NOISE. *SLC
  • AC00101 Jan 12, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING AIR CONDITIONER INDICATORS MALFUNCTION. *SLC
  • ST010101 Feb 16, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING STEERING WHEELNUT SERVICE SPECIFICATION. *TT
  • BO00501 Mar 23, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING NEW SEAT BELT TONGUE PLATE STOPPER SERVICE PARTS. *TT
  • BO00301 Mar 16, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING HEADLAMP SERVICEABILITY. *TT
  • AX00101 Mar 9, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING RETRO-FIT INTERNAL TRUNK RELEASE KITS. *TT
  • AC00101 Jan 12, 2001 · Service Bulletin/Repair Instructions
    OWNERS OF SOME VEHICLES EQUIPPED WITH THE LEXUS NAIVGATION SYSTEM MAY NOTICE THAT THE AIR CONDITIONING SYSTEM TEMPERATURE DISPLAY IS BLANK ON SOME OCCASIONS WHEN STARTING UP THE CAR. IN ADDITION, THE OTHER CLIMATE CONTROL INDICATORS WILL NOT ILLUMINATE, …
  • NV00900 Jul 28, 2000 · Service Bulletin/Repair Instructions
    INFORMATION ON REDUCING WIND NOISE AT THE LOWER PORTION OF THE B-PILLAR OF THE RIGHT-HAND AND LEFT-HAND FRONT WINDOWS. *TT
  • NV00500 Apr 14, 2000 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING RATTLE NOISE FROM THE CENTER SEAT BELT RETRACTOR COVER. *TT
  • NV00300 Jan 7, 2000 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING REDUCING RATTLING NOISE(S) FROM THE GLOVE BOX. *TT
  • NV00100 Jan 7, 2000 · Service Bulletin/Repair Instructions
    INFORMATION ON REDUCING THE POSSIBILITY OF A RATTLE FROM THE GARAGE DOOR OPENER COVER. *TT
  • SU00199 Sep 17, 1999 · Service Bulletin/Repair Instructions
    INFORMATION ON WHEEL BALANCE ADJUSTMENT PROCEDURES. *TT
Source: NHTSA manufacturer communications files.