Complaints about the 2002 Lexus GS300 peaked in 2004, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Feb 1, 2002 to May 21, 2015.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
13 complaints on file, page 1 of 1.
DRIVER SIDE SEAT BELT FEED BROKEN LOOSE.
NHTSA complaint 10717643GOODYEAR ASSURANCE TIRE: INNER SIDEWALL BLOWOUT WHILE PARKED. NO EXTERNAL CAUSE. TIRE IS 80,000 MILE TIRE WARRANTY, WITH 40,000 MILES USED AND HAS 6/32 TREAD DEPTH REMAINING. MAY BE A STRUCTURAL ENGINEERING DEFECT. *TR
NHTSA complaint 10552057SUDDEN ACCELERATION AFTER TURNING A CORNER. I SLOWED DOWN TO TURN A CORNER TO APPROXIMATELY 10-15 MPH AND AFTER NEGOTIATING THE TURN ACCELERATED MODERATELY TO ABOUT 20-25 MPH. AT THAT INSTANT THE MOTOR STARTED TO RACE. THE CAR ACCELERATED RAPIDLY IN A FEW SECONDS TO APPROXIMATELY 35-40 MPH. I APPLIED THE BRAKES AND GOT THE CAR TO SLOW DOWN TO 20-25 MPH. WHEN THE BRAKE WAS RELEASED THE ENGINE STARTED TO RACE AGAIN AT AN ACCELERATING RATE. I THE DECIDED TO ABORT THE ACCELERATION AND STOP THE CAR THIS TIME BY THROWING THE SHIFT INTO "PARK." WHEN I ATTEMPTED TO DO THAT THE AUTOMATIC SHIFT WENT ONLY AS FAR AS NEUTRAL. I QUICKLY REALIZED THAT BEING IN NEUTRAL WAS OK AND APPLIED THE BRAKE AND PULLED OVER TO THE SIDE OF THE ROAD AND CALLED THE DEALER. THE DEALER PICKED UP THE CAR. THE DEALER TOLD ME IT WAS/MUST HAVE BEEN CAUSED BY THE FLOORMAT SLIDING UNDER THE ACCELERATOR. I DID NOT BELIEVE THAT BECAUSE THE FLOORMAT IF IT GOT UNDER THE ACCELERATOR PEDAL WOULD HAVE CAUSED A CONSTANT ACCELERATION. IN BOTH CASES THE CAR ACCELERATED AT AN ACCELERATING RATE. I ASKED THE DEALER TO CALL LEXUS TO SEE WHAT THEY SAID ABOUT THIS. EVENTUALLY WHEN I SPOKE TO THEM THEY TOLD ME LEXUS CONFIRMED THEIR DIAGNOSIS. THEY KNEW OF NO OTHER CAUSE FOR THE PROBLEM. *TR
NHTSA complaint 10320348UNCONTROLLED EXCESSIVE ENGINE SPEED UP THIS HAS HAPPENED A FEW TIMES ON TWO OCCASIONS THERE WAS HIGH WIND FROM LEFT TO RIGHT IN COLD WEATHER. I WONDER IF THE ELECTRONIC CONTROL WAS FOOLED. WHEN I COMPLAINED TO THE DEALER THEY TOLD ME IT MUST BE THAT I WAS NOT USED TO A ELECTRONIC GAS PEDAL!!! *TR
NHTSA complaint 10313099LOWER BALL JOINTS ON LEXUS GS300 ARE VERY WEAK AND SUBJECT TO BREAK AND CAUSE SERIOUS INJURY OR DAMAGE TO THE CAR. *TR
NHTSA complaint 10254453VEHICLE EXPERIENCED HESITATION WHILE DRIVING TO THE INTERSECTION, AND VEHICLE WILL NOT GO FORWARD WITH ANY POWER. CONSUMER PRESSED THE ACCELERATOR, BUT THE VEHICLE WILL NOT MOVE WITH ANY FORCE. CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT RECEIVED NO ASSISTANCE. *AK
NHTSA complaint 10105160WHEN DEPRESSING THE BRAKES THE STEERING WHEEL AND BRAKE PEDAL PULSATED AND THE VEHICLE SHOOK. THE FAULTY BRAKES CAUSED EXTENDED STOPPING DISTANCE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIAN DETERMINED THAT THE FRONT ROTORS WERE WARPED. *AK *NM
NHTSA complaint 10075691WHILE DRIVING 30 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES AND VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
NHTSA complaint 10067419WHEN PRESSING THE BRAKE PEDAL, THE VEHICLE WOULD INTERMITTENTLY LURCH FORWARD. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK *SC *JB
NHTSA complaint 10063306WHEN DRIVING AT LOW SPEEDS VEHICLE SURGED FORWARD. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
NHTSA complaint 10063520LEXUS GS300/2002. DUNLOP SPORT TIRES 5000 MILES ONLY. LEFT REAR TIRE.SEPARATED FROM THE REST OF THE TIRE. TOTAL DESTRUCTION OF TIRE, PLUS NEW WHEEL/DISC.INVESTIGATION BY LEXUS SHOWED LARGE PUNCTURE HOLE ON TIRE. BUT TIRE DID NOT DEFLATE IT EXPLODED APART?*AK
NHTSA complaint 10030695CONSUMER STATES WHILE HIS SON WAS DRIVING, THE VEHICLE WENT OFF THE ROAD AND HIT A POLE, FRONT AIR BAG DID NOT DEPLOY AND DRIVER DIED, DEALER HAS BEEN NOTIFIED.*JB
NHTSA complaint 8019219WHILE DRIVING AND WITHOUT ANY INDICATION HEADLIGHTS SHORT OUT, CAUSING POOR VISIBILITY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA complaint 8003392Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.