Model year

2002 Lexus GS300

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Feb 1, 2002 to May 21, 2015.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints13Below the median 2002 sedan
Severity index7.72002 sedans average 13.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2002 Lexus GS300 peaked in 2004, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024620022004520062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

38% of complaints about the 2002 Lexus GS300 name speed control

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Speed control
5
Tires
2
Airbags
1
Electrical system
1
Fuel system
1
Powertrain
1
Seat belts
1
Brakes
1
Suspension
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Lexus GS300

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Lexus GS300

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

13 complaints on file, page 1 of 1.

  1. Filed May 21, 2015Failure May 16, 2015Decatur, GASeat belts

    DRIVER SIDE SEAT BELT FEED BROKEN LOOSE.

    NHTSA complaint 10717643
  2. Filed Nov 13, 2013Failure Nov 13, 2013105,000 milesLouisville, KYTires, Wheels

    GOODYEAR ASSURANCE TIRE: INNER SIDEWALL BLOWOUT WHILE PARKED. NO EXTERNAL CAUSE. TIRE IS 80,000 MILE TIRE WARRANTY, WITH 40,000 MILES USED AND HAS 6/32 TREAD DEPTH REMAINING. MAY BE A STRUCTURAL ENGINEERING DEFECT. *TR

    NHTSA complaint 10552057
  3. Filed Mar 17, 2010Failure Jul 15, 20035,000 milesBirmingham, ALAutomatic transmission

    SUDDEN ACCELERATION AFTER TURNING A CORNER. I SLOWED DOWN TO TURN A CORNER TO APPROXIMATELY 10-15 MPH AND AFTER NEGOTIATING THE TURN ACCELERATED MODERATELY TO ABOUT 20-25 MPH. AT THAT INSTANT THE MOTOR STARTED TO RACE. THE CAR ACCELERATED RAPIDLY IN A FEW SECONDS TO APPROXIMATELY 35-40 MPH. I APPLIED THE BRAKES AND GOT THE CAR TO SLOW DOWN TO 20-25 MPH. WHEN THE BRAKE WAS RELEASED THE ENGINE STARTED TO RACE AGAIN AT AN ACCELERATING RATE. I THE DECIDED TO ABORT THE ACCELERATION AND STOP THE CAR THIS TIME BY THROWING THE SHIFT INTO "PARK." WHEN I ATTEMPTED TO DO THAT THE AUTOMATIC SHIFT WENT ONLY AS FAR AS NEUTRAL. I QUICKLY REALIZED THAT BEING IN NEUTRAL WAS OK AND APPLIED THE BRAKE AND PULLED OVER TO THE SIDE OF THE ROAD AND CALLED THE DEALER. THE DEALER PICKED UP THE CAR. THE DEALER TOLD ME IT WAS/MUST HAVE BEEN CAUSED BY THE FLOORMAT SLIDING UNDER THE ACCELERATOR. I DID NOT BELIEVE THAT BECAUSE THE FLOORMAT IF IT GOT UNDER THE ACCELERATOR PEDAL WOULD HAVE CAUSED A CONSTANT ACCELERATION. IN BOTH CASES THE CAR ACCELERATED AT AN ACCELERATING RATE. I ASKED THE DEALER TO CALL LEXUS TO SEE WHAT THEY SAID ABOUT THIS. EVENTUALLY WHEN I SPOKE TO THEM THEY TOLD ME LEXUS CONFIRMED THEIR DIAGNOSIS. THEY KNEW OF NO OTHER CAUSE FOR THE PROBLEM. *TR

    NHTSA complaint 10320348
  4. Filed Feb 23, 2010Failure Jan 14, 201040,000 milesWilmington, DEFuel system, Gasoline, Vehicle speed control

    UNCONTROLLED EXCESSIVE ENGINE SPEED UP THIS HAS HAPPENED A FEW TIMES ON TWO OCCASIONS THERE WAS HIGH WIND FROM LEFT TO RIGHT IN COLD WEATHER. I WONDER IF THE ELECTRONIC CONTROL WAS FOOLED. WHEN I COMPLAINED TO THE DEALER THEY TOLD ME IT MUST BE THAT I WAS NOT USED TO A ELECTRONIC GAS PEDAL!!! *TR

    NHTSA complaint 10313099
  5. Filed Jan 10, 2009Failure Nov 20, 200865,000 milesChesapeake, VAFront

    LOWER BALL JOINTS ON LEXUS GS300 ARE VERY WEAK AND SUBJECT TO BREAK AND CAUSE SERIOUS INJURY OR DAMAGE TO THE CAR. *TR

    NHTSA complaint 10254453
  6. Filed Dec 21, 2004Failure Dec 3, 200420,000 milesMesa, AZAccelerator pedal

    VEHICLE EXPERIENCED HESITATION WHILE DRIVING TO THE INTERSECTION, AND VEHICLE WILL NOT GO FORWARD WITH ANY POWER. CONSUMER PRESSED THE ACCELERATOR, BUT THE VEHICLE WILL NOT MOVE WITH ANY FORCE. CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT RECEIVED NO ASSISTANCE. *AK

    NHTSA complaint 10105160
  7. Filed Jul 6, 2004Failure May 28, 200412,000 milesStaten Island, NYService brakes, Rotor

    WHEN DEPRESSING THE BRAKES THE STEERING WHEEL AND BRAKE PEDAL PULSATED AND THE VEHICLE SHOOK. THE FAULTY BRAKES CAUSED EXTENDED STOPPING DISTANCE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIAN DETERMINED THAT THE FRONT ROTORS WERE WARPED. *AK *NM

    NHTSA complaint 10075691
  8. Filed Apr 19, 2004Collierville, TNAccelerator pedal

    WHILE DRIVING 30 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES AND VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK

    NHTSA complaint 10067419
  9. Filed Apr 8, 200423,000 milesNEW Haven, CTVehicle speed control

    WHEN PRESSING THE BRAKE PEDAL, THE VEHICLE WOULD INTERMITTENTLY LURCH FORWARD. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK *SC *JB

    NHTSA complaint 10063306
  10. Filed Mar 19, 2004Failure Mar 12, 2004West Chester, PAVehicle speed control

    WHEN DRIVING AT LOW SPEEDS VEHICLE SURGED FORWARD. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

    NHTSA complaint 10063520
  11. Filed Aug 3, 2003Failure Jul 30, 20035,000 milesPleasanton, CATread/belt

    LEXUS GS300/2002. DUNLOP SPORT TIRES 5000 MILES ONLY. LEFT REAR TIRE.SEPARATED FROM THE REST OF THE TIRE. TOTAL DESTRUCTION OF TIRE, PLUS NEW WHEEL/DISC.INVESTIGATION BY LEXUS SHOWED LARGE PUNCTURE HOLE ON TIRE. BUT TIRE DID NOT DEFLATE IT EXPLODED APART?*AK

    NHTSA complaint 10030695
  12. Filed Sep 23, 2002Failure Sep 5, 2002East Troy, WIFrontalCrash1 killed

    CONSUMER STATES WHILE HIS SON WAS DRIVING, THE VEHICLE WENT OFF THE ROAD AND HIT A POLE, FRONT AIR BAG DID NOT DEPLOY AND DRIVER DIED, DEALER HAS BEEN NOTIFIED.*JB

    NHTSA complaint 8019219
  13. Filed Feb 1, 2002Forestville, MDFuses and circuit breakers

    WHILE DRIVING AND WITHOUT ANY INDICATION HEADLIGHTS SHORT OUT, CAUSING POOR VISIBILITY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

    NHTSA complaint 8003392
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

60 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
    Windshield Wiper Blade Maintenance and cleaning
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • LSB001013 Feb 21, 2013 · Service Bulletin/Repair Instructions
    Brake Pedal Force Gauge SST for Parking Brake Inspection.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0174-08 Obs Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • Lexus Floor Mat Jan 25, 2013 · Service Bulletin/Repair Instructions
    In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
  • L-TT-0111-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
  • L-SB-0015-10 Rev Jan 23, 2013 · Service Bulletin/Repair Instructions
    Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstr…
  • L-SB-0066-11 Rev Jan 16, 2013 · Service Bulletin/Repair Instructions
    When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may c…
  • L-TT-0116-13 Feb 27, 2013 · Service Bulletin/Repair Instructions
    Navigation/ Multi Info Display Day Mode Operation
  • L-SB-0010-13 Feb 21, 2013 · Service Bulletin/Repair Instructions
    A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force …
  • L-SB-0015-10 Rev Jun 12, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
  • L-SB-0021-14 Jun 12, 2014 · Service Bulletin/Repair Instructions
    TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te…
  • L-SB-002-01 - OB Jul 7, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
  • L-SB-0025-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0025-14 Jul 7, 2015 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
    TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm…
  • L-SB-0041-11 Rev Oct 1, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-TT-0145-13 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window glass
  • L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus…
  • L-BO-004-05 Obso Dec 19, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0092-13.
  • L-SB-0092-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
    The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • L-TT-0111-13 Jan 16, 2014 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre…
  • L-SB-0001-18 Jan 22, 2018 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles…
  • L-SB-0048-08 Obs Dec 5, 2017 · Service Bulletin/Repair Instructions
    TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
  • L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
  • L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • L-SB-0021-14 Rev Oct 23, 2014 · Service Bulletin/Repair Instructions
    TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te…
  • L-SB-0041-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-SB-0007-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause …
  • L-SB-0082-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automati…
  • L-SB-0025-14 Rev Nov 14, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • LSB-0143-11 Nov 10, 2011 · Service Bulletin/Repair Instructions
    LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
  • LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
    LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3…
  • LSB-0015-10 Feb 4, 2010 · Service Bulletin/Repair Instructions
    LEXUS: TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE. FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD FIX PROCEDURES DESCRIBED IN INDIVID…
  • 00401 Dec 21, 2001 · Service Bulletin/Repair Instructions
    REPAIR MANUAL SUPPLEMENT - VEHICLE PULLING TO ONE SIDE. ALL LEXUS 2002 - 2006 MODELS. *TT ALL '02 - '07 MODELS. LEXUS. *TT
  • 00201 Aug 26, 2002 · Service Bulletin/Repair Instructions
    IMMOBILIZER KEY CODE RESET. *SCC
  • 00103 Jan 7, 2003 · Service Bulletin/Repair Instructions
    HEADLAMP MOISTURE. *TT
  • 01202 Oct 11, 2002 · Service Bulletin/Repair Instructions
    SUSPENSION BALL JOINT INSPECTION METHOD. *TT
  • EG00402 Sep 12, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION MAY EXHIBIT A MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300 - P0306 AND HARSH 2-3 SHIFTS. *TT
  • EG00402 Jul 30, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES INCLUDING THE IS300 SPORTCROSS EQUIPPED WITH AN AUTOMATIC TRANSMISSION MAY EXHIBIT A MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300 - P-306 AND/OR HARSH 2-3 SHIFTS DURING ACCELERATION. *TT
  • EL00702 Jul 5, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES MAY EXHIBIT THE IN-MIRROR COMPASS INOPERATIVE. *TT
  • SU00502 Jun 7, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING REAR COIL SPRING CLICKING NOISE. *TT
  • SU00402 Jun 7, 2002 · Service Bulletin/Repair Instructions
    TECHNICAL INFORMATION REGARDING FRONT COIL SPRING CLICKING NOISE. *TT
  • AU00202 Apr 2, 2002 · Service Bulletin/Repair Instructions
    THIS BULLETIN STATES THAT SOME MARK LEVINSON AMPLIFIERS MAY NOT PRODUCE SOUND WHEN THE AUDIO SYSTEM IS ON. *TT
  • SU00202 Jan 18, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING REPAIR MANUAL SUPPLEMENT - FRONT STABILIZER BAR TORQUE REVISION. *TT
  • SU00302 Jan 18, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING FRONT STABILIZER BAR ABNORMAL NOISE. *TT
Source: NHTSA manufacturer communications files.