Model year

2000 Lexus GS400

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Oct 4, 2000 to Jul 5, 2010.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints8Below the median 2000 sedan
Severity index12.52000 sedans average 12.3
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2000 Lexus GS400 peaked in 2001, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232000320032006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

38% of complaints about the 2000 Lexus GS400 name speed control

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Speed control
3
Tires
2
Airbags
1
Electrical system
1
Brakes
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2000 Lexus GS400

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2000 Lexus GS400

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Jul 5, 2010Failure Jun 22, 2010100,834 milesCaguas, PRElectrical system, Vehicle speed control

    WHILE DRIVING ON THE HIGHWAY MY CAR SUDDENLY STOP WITH NO APPARENT REASON AT ALL. I TRIED TO ACCELERATE BUT IT DID NOT RESPONDED, EVENTHOUGH THE ENGINE WAS RUNNING PERFECTLY. EVERYTHING WAS WORKING BUT THE ACCELERATOR. WHEN TAKEN TO THE LEXUS DEALER THEY TOLD ME THE PROBLEM WAS WITH THE ELECTRONIC CONTROL MODULE. THEY TOLD ME IT WILL COST ME AROUND $3,000.00 TO REPLACE IT. IS THIS NORMAL FOR THIS CAR TO HAPPEN OR IS IT NORMAL WEAR AND TEAR?. WE DID NOT HAVE AN ACCIDENT BECAUSE IT WAS EARLY IN THE MORNING BUT IT COULD BE WORSE DURING HEAVY TRAFFIC HOURS. *TR

    NHTSA complaint 10341483
  2. Filed Jul 24, 2009Failure Jul 2, 2009103,000 milesValencia, CAFrontalCrash1 injured

    ON JULY 2 ,2009, MY WIFE STRUCK ANOTHER CAR BROADSIDE WITH OUR 2000 LEXUS GS400. THE POINT OF IMPACT ON THE LEXUS WAS WITH THE LEFT FRONT PORTION (HEADLIGHT AREA) OF THE FRONT. SHE WAS TRAVELING APPROXIMATELY 35 MPH, AND DID NOT HAVE TIME TO BRAKE. THE IMPACT, AND SEATBELT, CAUSE A MODERATE SIZED BRUISE ON HER LEFT BREAST AREA. LEXUS INDICATES THEIR AIRBAGS DEPLOY ON FRONTAL OR "NEAR FRONTAL" COLLISIONS AT 8 TO 14 MPH. YET, IN THIS CASE, WHAT I THINK IS A "NEAR FRONTAL" COLLISION, THE AIRBAG DID NOT DEPLOY. I CONTACTED LEXUS, BUT THEY CONTEND IT WAS NOT A "FRONTAL" COLLISION, AND THEREFORE THE BAG DID NOT NEED TO DEPLOY. THEN WHY DO THEY INDICATE THAT IN "NEAR FRONTAL" COLLISIONS THE AIRBAG WILL DEPLOY? I FIRMLY BELIEVE THAT THE SPEED AND POINT OF IMPACT SHOULD HAVE DEPLOYED THE AIRBAG, AND YET IT DIDN'T. I HAVE PHOTOS OF THE LEXUS SHOULD YOU WISH TO SEE THEM. *TR

    NHTSA complaint 10278180
  3. Filed Apr 12, 2004Failure Apr 10, 200430,900 milesLAS Vegas, NVAccelerator pedal

    I WAS TRAVELING WITH MY FATHER, MING SUEN ON I-95 SOUTH BOUND NEAR I-15 INTER-CHANGE IN MY 2000 LEXUS GS400(30900 MILES). THE ACCELERATOR GOT STUCKED(NOT BY CARPET OR FLOOR MAT) MECHNICALLY, AND MY CAR DOWNSHIFTED ITSELF AND WENT INTO FULL POWER ACCELERATION AT THE ENGINE SPEED OF OVER 5000 RPM. I TRIED TO BRAKE WITH FULL FORCE, BUT FAILED TO STOP THE VEHICLE, AND THE CAR WAS GOING AT 85MPH AND GAINING SPEED! THE WHOLE INCIDENT LAST FOR ABOUT 3-5 MINUTES, AND I DIALED "911" AND TRIED TO ASK FOR HELP. BEFORE THE CALL WAS CONNECTED, I MAGICALLY REGAIN CONTROL OF MY LEXUS. THE ACCELERATOR DIS-ENGAGED AND THE ENGINE SPEED RETURNED TO NORMAL. I FELT THE BRAKE WAS LOSING POWER AND BECAME VERY WEAK. I GOT OUT AT THE NEAREST EXIT AND PULLED INTO A GAS STATION. AS I GOT OUT MY CAR, I COULD SMELL THE BRAKES WERE BURNING, AND THE FRONT RIGHT BRAKE WAS FRIED. MY FATHER AND I WAS VERY LUCKY, BECAUSE IT WAS LATE AT NIGHT AND TRAFFIC WAS LIGHT ON THE FREEWAY. OTHER WISE, TRAVELING AT 85 MPH WITH FULL BRAKE AND NO CONTROL OF MY VEHICLE, WOULD DEFINATELY CAUSE SOME SERIOUS INJURY OR EVEN DEATH! MY LEXUS IS CURRENTLY LOCATED AT THE LOCAL FLECHER JONES LEXUS, AND I AWAIT THE DEALERSHIP TO INPECT AND FOUND OUT THE PROBLEM. I WOULD HOPE THERE IS SOMETHING THIS ORGANIZTION COULD DO TO PREVENT SIMILAR INCIDENT TO HAPPEN IN THE FUTURE ON ANY OTHER LEXUS OWNERS.*AK

    NHTSA complaint 10065948
  4. Filed Sep 19, 2001Failure Jun 12, 2001Vienna, VAService brakes, Pedals and linkages

    WHEN APPLYING BRAKES CONSUMER HIT ACCELERATOR AT THE SAME TIME. THERE IS NOT ENOUGH DISTANCE BETWEEN BRAKE PEDAL AND ACCELERATOR. CONTACTED MANUFACTURER, AND GAVE A REPORT, MANUFACTURER WILL SEND IT TO ENGINEER. *AK

    NHTSA complaint 896506
  5. Filed Mar 8, 2001Failure Feb 12, 2001Irvine, CATires

    THE TIRE HAD AN UNDISCLOSED DEFECT THAT CAUSED A SPLIT ON THE INSIDE OF THE LEFT FRONT TIRE, THE DEALER SAID THIS OCCURED BECAUSE THE VEHICLE WAS MISALIGNED THE CONSUMER BELIEVES THE TIRES ARE DEFECTIVE BECAUSE ALL FOUR TIRES SHOW SIMILAR INSIDE WEAR (BRIDGESTONE PROTENZA RE 030 235/45Z417). NLM

    NHTSA complaint 560263
  6. Filed Mar 1, 2001Irvine, CATread/belt

    BRIDGESTONE POTENZA RE 030 TIRE (P235/45R17) WAS FLAT AND CONSUMER COULD SEE A LONG SPLIT ON THE INSIDE OF THE TIRE ALSO EXPOSING THE STEEL BELTS, THE LEXUS SERVICE MANAGER AND BRIDGESTONE DEALER STATE THAT ALL 4 TIRES SHOW SIGNS OF SIMILAR INSIDE TIRE WEAR, CONSUMER IS REQUESTING THAT THE TIRES BE REPLACED AND ALSO STATED THAT THERE WAS SOME VIBRATION IN THE LEFT FRONT TIRE. *SLC

    NHTSA complaint 560029
  7. Filed Oct 11, 2000Failure Aug 11, 2000Cupertino, CALinkages

    WAS DRIVING VEHICLE & STARTED TO PRESS DOWN ON BRAKES AND VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. TOOK VEHICLE TO DEALERSHIP & MECHANIC COULD NOT LOCATE CAUSE OF ACCELERATION. 2ND TIME PROBLEM, NOT DUPLICATED AFTER IT HAPPENED PRIOR TO TAKING TO DEALERSHIP. HAD HAPPENED 6 DIFFERENT TIMES SINCE THEN & PROBLEM WAS GETTING WORSE. MECHANIC DID NOT KNOW CAUSE OF ACCELERATION.*AK

    NHTSA complaint 872727
  8. Filed Oct 4, 2000Failure Jul 24, 2000Monrovia, CASuspension

    CAR STARTED TO PULL TO RIGHT 3 DAYS FROM PURCHASE, WAS TOLD WHEN CALLED IN ITS OK COME IN WHEN YOU COME FOR 5,000 MILES SERVICE. HAVE GONE 4 TIMES FOR REPAIR WAS NOT DONE. CAR STILL PULLING TO RIGHT. AT 4TH ATTEMPT WAS TOLD TO LEAVE THE CAR THERE BUT NEEDED THE CAR, SO I MADE FIFTH ATTEMPT TO HAVE IT REPAIRED AND AS OF TODAY 10/3/2000 WAS TOLD BY LONGO LEXUS WANTS TO MAKE ANOTHER ATTEMPT TO FIX THE PROBLEM. I AM JUST EXHAUSED DEALING WITH LONGO AND LEXUS IN REGARDS TO THIS MATTER. NEED ASSISTANCE HOW CAN I FILE A COMPLAIN WITH LEMON LAW. PLEASE SOMEONE CALL ME. I AM OUT OF OPTIONS AND LEXUS DOES NOT CARE IF THEY LOSE A CUSTOMER.

    NHTSA complaint 733389
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP03003 Defect petition, Speed control
    UNINTENDED ENGINE SPEED INCREASE/SA
    Opened Jul 17, 2003, closed Sep 23, 2003
Source: NHTSA ODI investigations file.
Service bulletins

45 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB001013 Feb 21, 2013 · Service Bulletin/Repair Instructions
    Brake Pedal Force Gauge SST for Parking Brake Inspection.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-SB-0002-20 Feb 4, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accord…
  • L-TT-0111-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
  • L-SB-0010-13 Feb 21, 2013 · Service Bulletin/Repair Instructions
    A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force …
  • L-SB-0025-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0025-14 Jul 7, 2015 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0041-11 Rev Oct 1, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-TT-0031-10 Nov 7, 2013 · Service Bulletin/Repair Instructions
    Adhesive & sealant cross reference Information
  • L-TT-0145-13 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window glass
  • L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus…
  • L-BO-004-05 Obso Dec 19, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0092-13.
  • L-SB-0092-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
    The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • L-TT-0111-13 Jan 16, 2014 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre…
  • L-SB-0048-08 Obs Dec 5, 2017 · Service Bulletin/Repair Instructions
    TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
  • L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • L-SB-0041-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-SB-0007-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause …
  • L-SB-0082-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automati…
  • L-SB-0025-14 Rev Nov 14, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • LSB-0143-11 Nov 10, 2011 · Service Bulletin/Repair Instructions
    LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
  • 01202 Oct 11, 2002 · Service Bulletin/Repair Instructions
    SUSPENSION BALL JOINT INSPECTION METHOD. *TT
  • SU00302 Jan 18, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING FRONT STABILIZER BAR ABNORMAL NOISE. *TT
  • NV00501 Mar 30, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING GLOVE BOX RATTLE NOISE. *SLC
  • AC00101 Jan 12, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING AIR CONDITIONER INDICATORS MALFUNCTION. *SLC
  • ST010101 Feb 16, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING STEERING WHEELNUT SERVICE SPECIFICATION. *TT
  • BO00501 Mar 23, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING NEW SEAT BELT TONGUE PLATE STOPPER SERVICE PARTS. *TT
  • BO00301 Mar 16, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING HEADLAMP SERVICEABILITY. *TT
  • AX00101 Mar 9, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING RETRO-FIT INTERNAL TRUNK RELEASE KITS. *TT
  • AC00101 Jan 12, 2001 · Service Bulletin/Repair Instructions
    OWNERS OF SOME VEHICLES EQUIPPED WITH THE LEXUS NAIVGATION SYSTEM MAY NOTICE THAT THE AIR CONDITIONING SYSTEM TEMPERATURE DISPLAY IS BLANK ON SOME OCCASIONS WHEN STARTING UP THE CAR. IN ADDITION, THE OTHER CLIMATE CONTROL INDICATORS WILL NOT ILLUMINATE, …
  • NV00900 Jul 28, 2000 · Service Bulletin/Repair Instructions
    INFORMATION ON REDUCING WIND NOISE AT THE LOWER PORTION OF THE B-PILLAR OF THE RIGHT-HAND AND LEFT-HAND FRONT WINDOWS. *TT
  • NV00500 Apr 14, 2000 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING RATTLE NOISE FROM THE CENTER SEAT BELT RETRACTOR COVER. *TT
  • NV00300 Jan 7, 2000 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING REDUCING RATTLING NOISE(S) FROM THE GLOVE BOX. *TT
  • NV00100 Jan 7, 2000 · Service Bulletin/Repair Instructions
    INFORMATION ON REDUCING THE POSSIBILITY OF A RATTLE FROM THE GARAGE DOOR OPENER COVER. *TT
  • SU00199 Sep 17, 1999 · Service Bulletin/Repair Instructions
    INFORMATION ON WHEEL BALANCE ADJUSTMENT PROCEDURES. *TT
Source: NHTSA manufacturer communications files.