Complaints over time
Complaints about the 2003 Lexus GX peaked in 2021, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2003 Lexus GX
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jul 3, 2007 to Jul 26, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Below the median 2003 suv
Severity index40.02003 suvs average 9.9
First 24 months0Complaints in its first two years
Components
20% of complaints about the 2003 Lexus GX name stability and traction control
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2003 Lexus GX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2003 Lexus GX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Jul 26, 2021Failure Jul 1, 2018Woodbridge, VASuspension, Unknown or other
FRAME IS ROTTING FROM INSIDE OUT, EXCESSIVE CORROSION. THIS IS A KNOWN ISSUE THAT WAS COMMON TO THE EARLY/MID 2000'S TOYOTA TUNDRA, TACOMA, AND 4RUNNER, THE LATTER OF WHICH SHARES FRAME COMPONENTS. TOYOTA, FOR WHATEVER REASON, COVERED THE TUNDRA AND TACOMA THROUGH RECALLS, BUT SO FAR HAS NOT DONE A RECALL ON THE 4RUNNER OR GX470.
NHTSA complaint 11426528 - Filed Jun 28, 2021Failure Jun 28, 2021Greenleaf, WIUnknown or other
Structure problem. Went to the mechanic for a routine oil change. He said the frame is rotted, rusted away so bad he could stick his finger through the frame. They said it was unsafe, couldn’t even hoist it up on the lift. The body, exterior looks fine, no rust at all, but the frame is evidently rotted away. Faulty metal or treatment??
NHTSA complaint 11422639 - Filed Sep 24, 2019Failure Sep 21, 2019128,000 milesMaumee, OHUnknown or other
TOOK MY 2003 GX470 TO DEALERSHIP FOR OIL CHANGE AND TIRE ROTATION. IT HAS 128,000 MILES ON IT. THEY ADVISED AFTER REVIEWING FRAME STRUCTURE THAT THE VEHICLE CAN NO LONGER BE PUT ON A LIFT BECAUSE THE FRAME IS CRUMBLING AND ALSO ADVISED VEHICLE IS NOT SAFE TO BE DRIVEN. TOOK IT TO ANOTHER DEALERSHIP AND A FRAME SHOP FOR THEIR OPINION. THEY WERE AMAZED HOW THE BODY DIDN'T HAVE ANY RUST YET THE FRAME WAS TOTALLY FALLING APART. FRAME SHOP ALSO AGREED ONLY WAY TO MAKE IT SAFE WAS TOTAL FRAME REPLACEMENT. FOLLOWING UP WITH LEXUS DEALER ON FILING A CLAIM WITH LEXUS.
NHTSA complaint 11257839 - Filed Apr 14, 2010Failure Mar 26, 201033,112 milesAdrian, MIElectronic stability control (esc), Vehicle speed control2 injured
WE WERE PROCEEDING TO MAKE A R.H. TURN FROM ON TWO LANE ROAD TO ANOTHER IN A 2003 LEXUS GX WHEN THE ACCELERATOR STUCK AND ESC COMPLETELY FAILED . ALTHOUGH I PUSHED TRANSMISSION'S LEVER IN NEUTRAL . THE REAR END SKIDDED OUTWARD AND NO ESC OR ABS WAS EVIDENT. I STEERED INTO SKID AND THEN STEERED INTO DITCH TO AVOID OFFSET COLLISION WITH ONCOMING TRAFFIC. AND SKIDDED INTO DITCH ON OPPOSITE SIDE OF ROAD . SEVERE CONCUSSION AND AMNESIA FOR DRIVER AS DEAD SLAMMED INTO DRIVER'S WINDOW . PASSENGER SUFFERED LEFT LEG INJURY. I REPORTED TWO PRIOR INCIDENTS TO NHTSA JAN 9 , 2010 , ETC AND NO RESPONSE . NOW I AM GOING PUBLIC AND TO SENATOR ROCKERFELLER THAT NHTSA IS TOTALLY UNRESPONSIVE. *TR
NHTSA complaint 10325615 - Filed Jul 3, 2007Failure Jul 1, 200785,000 milesMT. Laurel, NJPark/neutral start interlock switchCrash
TL*THE CONTACT OWNS A 2003 LEXUS GX470. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT'S MOTHER-IN-LAW ACCIDENTALLY ACTIVATED THE FOUR WHEEL DRIVE BUTTON. AS A RESULT, THE VEHICLE BACKED OUT OF THE GARAGE AND CRASHED INTO A PARKED VEHICLE IN THE DRIVEWAY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
NHTSA complaint 10195274
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
37 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LEXUS1 Sep 11, 2015 · Service Bulletin/Repair Instructions
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity. - LEXUS1403 Nov 17, 2015 · Service Bulletin/Repair Instructions
Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. - LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin … - ZLD-Lexus POL14- Nov 9, 2017 · Service Bulletin/Repair Instructions
Warranty Policy Bulletin: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program coverage described herein is also applicable… - ZLD_Warranty Pol Dec 17, 2015 · Service Bulletin/Repair Instructions
WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since t… - L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-… - L-SB-0113-12_Rev Nov 21, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many … - L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm… - L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus… - ZLD Dealer Daily Mar 23, 2017 · Service Bulletin/Repair Instructions
Dealer Daily: Rev March 23, 2017 Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. - ZLD_POL14-03_War Mar 22, 2017 · Service Bulletin/Repair Instructions
Warranty Policy Bulletin POL14-11: REVISED December 10, 2014: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program cover… - ZLD Dealer Daily Mar 22, 2017 · Service Bulletin/Repair Instructions
Dealer Daily: Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. - L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. - LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3… - LSB-0030-11 May 31, 2011 · Service Bulletin/Repair Instructions
TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION. *RM
Source: NHTSA manufacturer communications files.