Complaints over time
Complaints about the 2007 Lexus GX peaked in 2020, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2007 Lexus GX
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jun 8, 2014 to Jan 19, 2023.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints12Below the median 2007 suv
Severity index0.02007 suvs average 6.6
First 24 months0Complaints in its first two years
Components
58% of complaints about the 2007 Lexus GX name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2007 Lexus GX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2007 Lexus GX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
12 complaints on file, page 1 of 1.
- Filed Jan 19, 2023Failure Jan 19, 2023Irvine, CAUnknown or other
Peeling paint throughout car.
NHTSA complaint 11502667 - Filed Oct 29, 2021Failure Oct 25, 2021Acworth, GABody
Paint is chipping and flying off while driving. Safety hazard for other drivers as well as myself. Bare metal is showing on every body panel and only getting worse. The paint recall needs to be extended to earlier year models as it is affecting these vehicles as well. I am an estimator from a repair facility. Multiple vehicles with the tri coat white are experiencing these issues.
NHTSA complaint 11438598 - Filed Sep 4, 2020Failure Jan 1, 2019130,000 milesHouston, TXBody
2007 LEXUS GX470 PEELING BLIZZARD PEARL (070) PAINT COLOR ACROSS ENTIRE VEHICLE (ROOF, SIDES, HOOD, DOORS, ETC..). LEXUS HAS ACKNOWLEDGED THIS ISSUE IS PRESENT IN 2008-2009 GX470S, BUT OUR 2007 IS NOT COVERED FOR REPAIR EVEN THOUGH IT SUFFERS THE SAME ISSUE. WE HAVE HAD ESTIMATES FROM LEXUS BODY SHOP (LOCAL HOUSTON DEALERSHIP) FOR ~$10,000+ TO REPAIR.
NHTSA complaint 11353146 - Filed Jul 23, 2020Failure Jun 20, 2020White Marsh, MDUnknown or other
DASHBOARD HAS BECOME GREASY AND STARTED MELTING IN SOME AREAS. DASHBOARD ALSO HAS STARTED CRACKING TOWARDS AIRBAG.
NHTSA complaint 11341075 - Filed Jun 11, 2020Failure Jun 11, 2020138,000 milesHomewood, ALStructure, Unknown or other
MY FRONT DASHBOARD IS CRACKING AND PAINT IS AGGRESSIVELY PEELING ON ALL 4 DOORS, HOOD, & ROOF. THOUSANDS OF PEOPLE HAVE EXPERIENCED THE SAME ISSUES. GO VISIT TOYOTA/LEXUS/SCION PAINT PEELS, BUT THEY HAVE A FIX IN THE WORKS (FOR SOME) ON FACEBOOK AND SEE FOR YOURSELF. *TR
NHTSA complaint 11328370 - Filed Jan 27, 2020Failure Jan 1, 201745,000 milesFremont, CAUnknown or other
THE DASHBOARD IS DISCOLORED AND CAN GET STICKY WHEN IT'S HOT. THEY HAD A RECALL FOR THIS PROBLEM BACK IN THE YEAR 2014 OR 2015. APPARENTLY YEAR 2016 WAS THE LAST DATE TO BRING THE CAR IN BUT BECAUSE OF MY LOW MILES AND THE FACT I LEAVE THE CAR IN THE GARAGE THE DISCOLORATION AND STICKINESS DID NOT HAPPEN UNTIL AFTER 2016. I BROUGHT IN THE VEHICLE AND THEY SAID THAT THE RECALL HAD ENDED IN 2016 AND COULD NOT HELP ME. LEXUS NEEDS TO RECALL THIS AGAIN FOR PEOPLE THAT HAVE THIS PROBLEM AFTER 2016.
NHTSA complaint 11302397 - Filed Jan 13, 2020Failure Jun 10, 2019170,000 milesFremont, CAAir bags, Body, Unknown or other
DASHBOARD FOR MY CAR STARTED CRACKING AND BECOMING STICKY. SYMPTOMS ARE WORSE WHEN CAR IS PARKED OUTSIDE. THE MATERIAL USED IS NOT HEAT RESISTANT. THERE WAS A RECALL FOR DASHBOARD CRACKS, BUT IT WAS TIME BOUND. IF CONSUMER IS ALWAYS PARKING CAR INDOORS, SYMPTOMS WILL TAKE TIME TO APPEAR. AS THIS PROBLEM AFFECTS SAFETY OF AIRBAG AND OTHER CRITICAL COMPONENTS AROUND DASHBOARD, IT SHOULD BE REPAIRED IRRESPECTIVE OF WHEN THE SYMPTOM START HAPPENING. MANY OTHER CONSUMERS ARE ALSO SEEING SIMILAR ISSUES. LEXUS FORUMS ARE FLOODED WITH COMPLAINTS ABOUT DASHBOARD. SOMEONE FROM NHTSA SHOULD INVESTIGATE THIS IN DETAIL.
NHTSA complaint 11298915 - Filed Sep 18, 2019Failure May 17, 2019Brownsburg, INAir bags, Unknown or other
DASHBOARD IS CRACKED
NHTSA complaint 11256348 - Filed Sep 18, 2019Failure Jun 17, 2019145,000 milesBrownsburg, INElectronic stability control (esc), Power train, Suspension
WHEN ATTEMPTING TO STOP MY VEHICLE, I STARTED FEELING A HUGE CLUNK TOWARDS THE REAR OF MY LEXUS GX 470. NOW I FEEL IT WHEN DRIVING AND WHILE IT IS SITTING IN PARK. HAD I KNOWN THAT THIS WAS SUCH A WIDE SPREAD ISSUE, I NEVER WOULD HAVE PURCHASED THIS VEHICLE. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT OR WORSE.
NHTSA complaint 11256346 - Filed Oct 18, 2014Failure Aug 15, 201483,343 milesFlorence, ALStructure
DASH BOARD IS CRACKED AROUND THE STEREO AND SCREEN AREA. I THOUGHT IT WOULD BE MUCH BETTER EQUIPMENT SINCE IT IS LEXUS BUT I GUESS NOT. *TR
NHTSA complaint 10648588 - Filed Jul 29, 2014Failure Jan 1, 2013Pembroke Pines, FLStructure, Visibility
THE DASHBOARD OF MY LEXUS IS MELTING AND CRACKING. IT IS ALSO CAUSING REFLECTIONS ON MY WINDSHIELD LIMITING MY VISIBILITY. *JS
NHTSA complaint 10617467 - Filed Jun 8, 2014Failure Jun 8, 2014102,500 milesSAN Jose, CAStructure
DASHBOARD IS CRACKING AROUND THE AIRBAG, MADE AFFECT AIRBAG DEPLOYMENT. BECAUSE AIRBAG MAYBE NOT BE SECURELY IN PLACE. *TR
NHTSA complaint 10596883
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
55 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LEXUS1 Sep 11, 2015 · Service Bulletin/Repair Instructions
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity. - LEXUS1403 Nov 17, 2015 · Service Bulletin/Repair Instructions
Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. - LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB006013A Sep 12, 2013 · Service Bulletin/Repair Instructions
HVAC Odor Maintenance - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - DOR-M9J4S-07 Jun 3, 2020 · Service Bulletin/Repair Instructions
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin … - L-SB-0014-08_Rev Apr 4, 2019 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19. - ZLD-Lexus POL14- Nov 9, 2017 · Service Bulletin/Repair Instructions
Warranty Policy Bulletin: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program coverage described herein is also applicable… - ZLD_Warranty Pol Dec 17, 2015 · Service Bulletin/Repair Instructions
WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since t… - L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-… - L-SB-0113-12_Rev Nov 21, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many … - L-SB-0060-13 Rev Nov 10, 2016 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discar… - L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm… - L-SB-0060-13 Sep 12, 2013 · Service Bulletin/Repair Instructions
Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odor… - L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus… - L-SB-0060-09 Dec 19, 2013 · Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0092-13 . - L-SB-0014-08_Rev Mar 22, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when R… - ZLD Dealer Daily Mar 23, 2017 · Service Bulletin/Repair Instructions
Dealer Daily: Rev March 23, 2017 Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. - ZLD_POL14-03_War Mar 22, 2017 · Service Bulletin/Repair Instructions
Warranty Policy Bulletin POL14-11: REVISED December 10, 2014: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program cover… - ZLD Dealer Daily Mar 22, 2017 · Service Bulletin/Repair Instructions
Dealer Daily: Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. - L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. - LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3… - LSB-0030-11 May 31, 2011 · Service Bulletin/Repair Instructions
TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION. *RM - SB-0001-11 REV1 Jan 6, 2011 · Service Bulletin/Repair Instructions
LEXUS: INFORMATION ON AN IMPROVED TRANSMISSION FLUID. *RM
Source: NHTSA manufacturer communications files.