Complaints over time
Complaints about the 2011 Lexus GX peaked in 2011, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Lexus GX
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Aug 28, 2011 to Oct 1, 2025.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints11Below the median 2011 suv
Severity index9.12011 suvs average 6.2
First 24 months2Complaints in its first two years
Components
36% of complaints about the 2011 Lexus GX name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2011 Lexus GX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Lexus GX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
11 complaints on file, page 1 of 1.
- Filed Oct 1, 2025Failure Sep 24, 2025137,000 milesPorter, TXAir bagsCrash1 injured
The contact owned a 2011 Lexus GX 460. The contact stated that while driving at 30 MPH while crossing an intersection, a vehicle turned in front of the contact's vehicle. The contact's vehicle broadsided the other vehicle, where it came to a stop. No warning light was illuminated. The front driver-side, front passenger-side, or side curtain air bags deploy. The contact was taken to the hospital by ambulance. The contact sustained nerve damage to both hands and neck. Both legs have bruises, and she has pain in her chest and abdomen. There was a police report filed. The vehicle was towed to a towing yard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The insurance company was notified and declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
NHTSA complaint 11690823 - Filed Apr 6, 2025Failure Jan 1, 2023Jacksonville, FLEngine
Timing cover leaks oil
NHTSA complaint 11653072 - Filed Jan 31, 2023Failure Jan 31, 2023Dumont, NJBody
There is significant rust on the frame of the vehicle
NHTSA complaint 11504602 - Filed Sep 22, 2020Failure Feb 14, 2020Charlotte, NC, NCEngine
THE ENGINE WAS FOUND TO HAVE A LEAKING VALLEY PLATE AND CAM TOWER COVER WITH LITTLE OVER 82,000 MILES ON IT. AN ONLINE SEARCH INDICATES THAT THIS IS A COMMON PROBLEM SHARED ACROSS THE LEXUS (GX460) AND TOYOTA (TUNDRA) PLATFORMS WITH THIS ENGINE.
NHTSA complaint 11360504 - Filed May 30, 2020Failure Mar 30, 2019Simpsonville, SCEngine
THE TIMING COVER GASKET BEGAN TO LEAK OIL AT 65,000 MILES. THIS IS A KNOWN MANUFACTURING DEFECT FOR THIS ENGINE. *TR
NHTSA complaint 11326648 - Filed Oct 16, 2019Failure Oct 6, 2019190,000 milesSlidell, LAEngine, Unknown or other
10.6.19 RADIATOR BLEW.WHILE DRIVING.ON BRIDGE ON INTERSTATE. ENGINE OVER HEATED. ENGINE WAS SUPPOSED TO SHUT DOWN. ENGINE BLEW HEAD GASKET. ENGINE LIGHT WAS ON FROM A EMISSION SYSTEMS RECALL. I WAS NOT AWARE THAT ENGINE WAS OVER HEATING. NO ALERTS. HAD AN APPOINTMENT ON 10.13.19 TO FIX RECALLED EMISSIONS SYSTEM. NEED NEW ENGINE AND RADIATOR. COST $10,000 MINIMIUM
NHTSA complaint 11268894 - Filed Jul 24, 2017Failure May 1, 2017Bellevue, WAAir bags
TAKATA RECALL IT HAS BEEN OVER A YEAR, AND STILL "INCOMPLETE" WITHOUT SOLUTION.
NHTSA complaint 11010213 - Filed Feb 6, 2017Failure Feb 6, 2017Colorado Springs, COAir bags
TAKATA RECALL. RECALL HAS BEEN OPEN SINCE MAY 2016, BUT NO PARTS AVAILABLE YET.
NHTSA complaint 10949784 - Filed Oct 1, 2016Failure Oct 1, 2016Marietta, GAAir bags
TAKATA RECALL. I AM FILING A COMPLAINT THAT LEXUS HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. BEING UNABLE TO UTILIZE THE FRONT PASSENGER SEAT HAS BEEN EXTREMELY INCONVENIENT FOR ME AND MY FAMILY. I HAVE CONTACTED MY LOCAL LEXUS DEALERSHIP NUMEROUS TIMES ONLY FOR THEM INFORM ME THAT THE DO NOT HAVE THE PARTS. ITS'S BEEN NEARLY 6 MONTHS NOW SINCE I WAS MADE AWARE OF THE RECALL.
NHTSA complaint 10910901 - Filed Sep 12, 2011Failure Sep 4, 2011250 milesPalmdale, CASteering, Suspension, Unknown or other
NEW LEXUS GX460 HAS A VIBRATION IN THE STEERING WHEEL AT FREEWAY SPEED. THE VIBRATION CAN CAUSE THE VEHICLE TO DRIFT INTO THE NEXT LANE. THE DEALER ATTEMPTED TO BALANCE THE EXISTING WHEELS AND TIRES TWO TIMES. THIS DID NOT WORK. THE DEALER THEN REPLACED THE WHEELS AND TIRES. THIS DID NOT WORK. DEALER CALLED TOYOTA TECH. ALL STEERING, WHEEL, AND SUSPENSION PARTS WERE CHECKED AND FOUND TO BE OK. CAR STILL HAS THE SAME VIBRATION, AND IS STILL AT THE DEALER. CAR IS DANGEROUS TO DRIVE IN THIS CONDITION. *TR
NHTSA complaint 10425127 - Filed Aug 28, 2011Failure Apr 6, 2011500 milesNEW York, NYSteering, Tires
2011 LEXUS GX460 CONSTANT SHAKING/VIBRATIONS IN THE STEERING WHEEL MAINLY IN THE FRONT END. ALL 5 TIRES REPLACED AND SWITCHED TO A DIFFERENT BRAND, 4WHEEL ROAD FORCE BALANCE, RACK AND PINION STEERING ADJUSTED WHICH RESULTED IN MORE "PLAY" AND LESS CONTROL OFF THE TRUCK, STILL SHAKING/VIBRATING REMAINS AND LEXUS EXECUTIVES SAY THERE IS NO FIX FOR IT! SOMETIMES IT'S SO BAD YOU WONDER IF THE TRUCK IS GOING TO SHAKE OFF THE ROAD. *TT
NHTSA complaint 10422313
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
60 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior - LTT000110A Aug 6, 2013 · Service Bulletin/Repair Instructions
Oil Viscosity Applicability and Cfhange Interval Guide - LTT000110 Apr 10, 2013 · Service Bulletin/Repair Instructions
Oil Viscosity Applicability and Cfhange Interval Guide - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB006013A Sep 12, 2013 · Service Bulletin/Repair Instructions
HVAC Odor Maintenance - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - 19LE05 - Dealer Feb 5, 2020 · Service Bulletin/Repair Instructions
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC… - 19LE05-KLG - TI- Oct 17, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR … - L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin … - L-SB-0018-14_Rev Jun 13, 2019 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information sect… - L-SB-0017-19 Apr 4, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to… - L-SB-0014-08_Rev Apr 4, 2019 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19. - L-TT-0218-17-Rev Feb 18, 2019 · Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have map data, ope… - ZLH_Lexus POL17- Jul 2, 2018 · Service Bulletin/Repair Instructions
Warranty Policy Bulletin: Lexus has received reports of customer concerns regarding the illumination of the check engine light (Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching Valves. Lexus has received rep… - ZLH_DC-GX_ July Jul 2, 2018 · Service Bulletin/Repair Instructions
Dealer Package: July 2, 2018 ? The original coverage parameters were ?10 Years from the Date of First Use or 150,000 miles, whichever occurs first?. The coverage parameters have been updated to ?10 Years from the Date of First Use, regardless of mileage?. ?… - L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-… - L-SB-0113-12_Rev Nov 21, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many … - L-SB-0060-13 Rev Nov 10, 2016 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discar… - L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm… - L-SB-0060-13 Sep 12, 2013 · Service Bulletin/Repair Instructions
Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odor… - L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus… - L-SB-0014-08_Rev Mar 22, 2017 · Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when R… - L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. - LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3… - LSB-0030-11 May 31, 2011 · Service Bulletin/Repair Instructions
TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION. *RM - SB-0001-11 REV1 Jan 6, 2011 · Service Bulletin/Repair Instructions
LEXUS: INFORMATION ON AN IMPROVED TRANSMISSION FLUID. *RM
Source: NHTSA manufacturer communications files.