Complaints over time
Complaints about the 2026 Lexus GX by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Lexus GX
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from May 22, 2026 to May 22, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2026 suv
Severity index0.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2026 Lexus GX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Lexus GX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 22, 2026Failure May 21, 2026Madison, MSUnknown or other
The driver-side front door window developed a crack suddenly while the vehicle was in normal use. There was no known impact, and no object was seen or heard striking the glass. The crack originated near the edge of the window close to the side mirror and spread across the glass. There were no warning messages, alerts, or prior symptoms before the failure. The failure appeared spontaneous. This condition poses a safety concern because the integrity of the side window is compromised. The crack continued to spread, which could reduce occupant protection in the event of a side impact and may lead to sudden shattering. It also has the potential to affect driver visibility. The issue was not inspected by the dealership prior to repair. The dealership advised that they could not perform the repair in-house and directed the repair to a third-party glass facility, where the window was replaced. No definitive impact point was identified prior to replacement. Based on the fracture pattern and lack of impact evidence, the failure appears consistent with a stress-related crack rather than road debris damage. Additionally, there are multiple reports from other owners describing similar cracks occurring in the same location on this vehicle model, suggesting a possible defect trend. The original failed component is no longer available for inspection, as it was replaced during repair.
NHTSA complaint 11739560
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
28 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0013-26 Rev1 Aug 19, 2026 · Service Bulletin/Repair Instructions
Some 2024 – 2026 model year GX 550 vehicles may exhibit a vibration at idle when in drive. The Engine Control Module (ECM) logic has been modified, in addition to improved exhaust hangers, to help improve this condition - L-SB-0053-25 Rev2 Jul 1, 2026 · Service Bulletin/Repair Instructions
Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse - L-SB-0009-25 Rev2 Jun 19, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE Month ##, 2026: This bulletin is now obsolete. Please see L-SB-0018-26 - L-SB-0018-26 Jun 18, 2026 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - L-SB-0017-26 Jun 18, 2026 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - L-SB-0019-25 Rev2 Jun 18, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE June 18, 2026: This bulletin is now obsolete. Please see L-SB-0017-26. - L-SB-0011-25 Rev2 Jun 15, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE June 15, 2026: This bulletin is now obsolete. Please see L-SB-0016-26. - L-SB-0016-26 Jun 12, 2026 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - L-SB-0013-26 May 29, 2026 · Service Bulletin/Repair Instructions
Some 2024 – 2026 model year GX 550 vehicles may exhibit a vibration at idle when in drive. The Engine Control Module (ECM) logic has been modified, in addition to improved exhaust hangers, to help improve this condition. - L-SB-0050-25 Rev1 Apr 16, 2026 · Service Bulletin/Repair Instructions
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: • Careful inspection for paint chips/scratches and body dents/dings. • Proper o… - L-SB-0053-25 Feb 21, 2026 · Service Bulletin/Repair Instructions
Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse. - L-SB-0019-25 Rev2 Feb 11, 2026 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - L-SB-0014-25 Rev2 Feb 10, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE February 10, 2026: This bulletin is now obsolete. Please see L-SB-0005-26. - L-SB-0005-26 Feb 6, 2026 · Service Bulletin/Repair Instructions
The 2026 model year Lexus vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Servic… - L-SB-0009-25 Rev2 Feb 3, 2026 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - L-SB-0011-25 Rev2 Jan 26, 2026 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0053-25 Nov 21, 2025 · Service Bulletin/Repair Instructions
Some 2024 – 2026 model year GX 550, 2022 – 2026 model year LX 600, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse. - L-SB-0050-25 Nov 12, 2025 · Service Bulletin/Repair Instructions
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper ope… - L-SB-0019-25 Rev1 Sep 30, 2025 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - L-SB-0011-25 Rev1 Sep 30, 2025 · Service Bulletin/Repair Instructions
Long-Term Vehicle Storage Guidelines Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. L… - L-SB-0009-25 Rev1 Sep 29, 2025 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - L-SB-0014-25 Rev2 Sep 29, 2025 · Service Bulletin/Repair Instructions
The 2026 model year Lexus vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. - L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use… - L-SB-0019-25 Feb 27, 2025 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - L-SB-0014-25 Feb 11, 2025 · Service Bulletin/Repair Instructions
2026 model year Lexus vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (P… - L-SB-0011-25 Feb 6, 2025 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - L-SB-0009-25 Feb 3, 2025 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
Source: NHTSA manufacturer communications files.