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Model year

2015 Lexus GX460

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jul 9, 2015 to Jun 12, 2020.

Recall campaigns covering this model year34.06M vehicles or units across those campaigns
Owner complaints8Below the median 2015 suv
Severity index12.52015 suvs average 7.3
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2015 Lexus GX460 peaked in 2015, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522015220162017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

25% of complaints about the 2015 Lexus GX460 name seats

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Seats
2
Brakes
2
Electrical system
1
Latches and locks
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2015 Lexus GX460

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Lexus GX460
CampaignFiledSubjectComponentVehiclesRemedy
20V-012Jan 13, 2020On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser,…Fuel system1,830,752Part replacement
19V-741Oct 17, 2019These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same designAirbags928,220Part replacement
19V-005Jan 9, 2019Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014…Airbags1,299,448Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Lexus GX460

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Jun 12, 2020Failure Feb 4, 202049,800 milesCelina, TXLatch

    TL* THE CONTACT OWNS 2015 LEXUS GX470 N/A. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED TO LATCH AND THE DRIVER'S SIDE DOOR, PASSENGER'S SIDE FRONT DOOR AND REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK WHILE HIS WIFE WAS TRYING TO EXIT THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE LEXUS PLANO (6785 DALLAS PKWY, PLANO, TX 75024, (844) 875-5266) WHERE IT WAS DIAGNOSED AND DETERMINED THAT DRIVER'S SIDE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,800.

    NHTSA complaint 11328530
  2. Filed Feb 17, 2020Failure Feb 14, 2020Celina, TXUnknown or other

    FRONT DRIVER DOOR ACTUATOR JAMS, AND DOES NOT ALLOW THE DRIVER TO ENTER OR EXIT THE CAR. IN AN EMERGENCY, THE CAR DOOR DOES NOT OPEN, POSING A SERIOUS LIFE THREATENING SITUATION. MANY FOLKS WHO OWN LEXUS GX AND TOYOTA 4RUNNERS HAVE EXPERIENCED THE SAME SITUATION. THIS IS A SERIOUS ISSUES THAT TOYOTA NEEDS TO ADDRESS.

    NHTSA complaint 11309717
  3. Filed Apr 25, 2019Failure Apr 19, 201955,000 milesKnoxville, TNElectrical system

    LOCK ACTUATOR IS BAD

    NHTSA complaint 11203689
  4. Filed Dec 10, 2017Failure Oct 3, 201726,000 milesWhitestone, NYService brakes

    AFTER I DRIVED 20000 MILES, THE BREAK IS VERY LOOSE, I HAVE TO HIT THE BREAK VET HARD TO STOP THE CAR.SINCE LAST TIME , I WENT TO DEALER TO FIX MY GPS, I EVEN CANT CONTROL THE STEERING WHEEL AFTER THAT, I WENT TO THE MAVIS FOR THE BREAK ISSUES, THEY SAID I HAVE TO CHANGE FRONT / BACK BREAKS IMMEDIATELY, I CHANGED THE BREAKS, I CAN DRIVE 28000 MILES, THE BREAK SUPPOSE WORK WELL.

    NHTSA complaint 11053727
  5. Filed Aug 23, 2016Failure Jul 6, 2015Navarre, FLSeat heater/cooler

    CPSC: 2015 LEXUS GX460: CONSUMER STATED THE REAR SEATS MELTED DUE TO THE SEAT HEATERS. THE CAR WAS PARKED IN THE DRIVEWAY AND NOT ON AT THE TIME OF THE INCIDENT. *SS THE CONSUMER STATED THE BURN WENT ALL THE WAY DOWN TO THE FRAME. LEXUS DENIED HER CLAIM. *JB

    NHTSA complaint 10898793
  6. Filed Mar 28, 2016Failure Jul 5, 20155,000 milesNavarre, FLSeatsFire

    MY CAR WAS PARKED IN THE DRIVEWAY OF MY HOME WHEN MY FRIEND OPENED IT TO GET INSIDE AND NOTICED A HORRID SMELL!!..WHEN SHE WENT TO INVESTIGATE, SHE FOUND THE BACK SEAT WAS MELTED LIKE A TAR PIT!! THE BACK SEAT OF MY CAR HAS REAR SEAT HEATERS AND THE ENTIRE SEAT ABOVE WHERE THOSE WERE WERE BLACK STICKY GOO. 1. THE CAR WAS PARKED AND OFF WHEN THIS OCCURRED 2. THERE WAS A BAG OF DOG FOOD ON THE SEAT THAT WAS UNSCATHED. 3. LEXUS IS REFUSING TO COVER THE DAMAGE. 4. THE BACKSEAT IS NORMALLY WHERE MY CHILDREN SIT!!... 5. THIS IS A BRAND NEW CAR WITH 5000 MILES ON IT, AND IT WASN'T EVEN RUNNING!! LEXUS DEALER SAID THEY CAN'T OPEN A CLAIM, ONLY ME, SO I DID, THEY SENT AN INSPECTOR, AND DENIED THE CLAIM..I TRIED TO APPEAL AND THEY DENIED THE CLAIM AGAIN..SAYING THEY SENT ME A LETTER STATING WHY BUT WON'T TELL ME OVER THE PHONE OR LET ME SPEAK TO A CLAIMS MANAGER. THE LETTER IS BEING SENT MY REGULAR MAIL, SO GOOD LUCK WITH THAT ONE. WHEN I REQUESTED FOR HER TO EMAIL ME THE RESPONSE SHE ALSO REFUSED.

    NHTSA complaint 10851845
  7. Filed Sep 29, 2015Failure Sep 15, 201514,881 milesOklahoma City, OKService brakes

    TL* THE CONTACT OWNS A 2015 LEXUS GX460. WHILE DRIVING APPROXIMATELY 20 -25 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS APPLIED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A VALVE INSIDE THE BRAKING SYSTEM FAILED. IN ADDITION, THERE WAS A UNKNOWN COMPONENT FOUND IN THE BRAKING SYSTEM CAUSING THE VEHICLE TO LEAK BRAKE FLUID INTERNALLY. THE MECHANIC UNPLUGGED THE CONNECTOR TO THE BRAKING COMPUTER SYSTEM. THE VEHICLE WAS ON LATE NOVEMBER 2014. *TR

    NHTSA complaint 10778570
  8. Filed Jul 9, 2015Failure Jun 26, 20151,300 milesTHE Woodlands, TXWheels

    BRIDGESTONE DUELER HT TIRE BLEW OUT SIDEWALL WHILE DRIVING AT 70 MPH. NO TREAD DAMAGE. PRESSURE WAS NORMAL AS PER MONITOR. 2015 LEXUS GX460 WAS ONLY 3 MONTHS OLD WITH 1300 MILES. I ALSO REPORTED ON YOUR TIRE SITE BUT IT WOULD NOT ACCEPT 2015 GX AS A MODEL.

    NHTSA complaint 10732844
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

195 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 23LE01 Feb 9, 2023 · Service Bulletin/Repair Instructions
    DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally…
  • LSB000523 Feb 9, 2023 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pre…
  • KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
    TI: 19LE05 Expired December 1, 2022
  • KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
    DP: Limited Service Campaign KLG expired December 01, 2022
  • 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
    TI: 19LE05 Expired December 1, 2022
  • 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
    DP: Customer Support Program 19LE05 expired December 1, 2022.
  • L-SB-0015-21 Rev Aug 31, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address …
  • Takata CSP Cover Jul 28, 2022 · Service Bulletin/Repair Instructions
    CSP: Takata CSP Coverage Job Aid - published 7.28.2022
  • 22LE02 - Takata Jul 28, 2022 · Service Bulletin/Repair Instructions
    CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) ve…
  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi…
  • L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
    TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring …
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT016414 Oct 13, 2014 · Service Bulletin/Repair Instructions
    Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X
  • LTT016014 Jul 22, 2014 · Service Bulletin/Repair Instructions
    DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
  • LTT012913 Jul 28, 2014 · Service Bulletin/Repair Instructions
    Window and Windshield kProduct Report Tips - Multiple Vehicles
  • LTT012713 Dec 11, 2014 · Service Bulletin/Repair Instructions
    Navigation Micro SD Card Error
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • LSB002015 Jun 29, 2015 · Service Bulletin/Repair Instructions
    Battery Maintenance for In-Stock Vehicles.
  • LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
    Leather Care Best Practices.
  • LSB001214 Feb 13, 2014 · Service Bulletin/Repair Instructions
    Floor Mat Installation During PDS.
  • LSB000914 Feb 13, 2014 · Service Bulletin/Repair Instructions
    Tire Positioning Before New Vehicle Delivery
  • LSB000111 Jan 6, 2011 · Service Bulletin/Repair Instructions
    World Standard Automatic Transmission Fluid
  • LSB000914B Feb 13, 2014 · Service Bulletin/Repair Instructions
    Tire Positioning Before New Vehicle Delivery.
  • LSB000714 Feb 13, 2014 · Service Bulletin/Repair Instructions
    Long Term Vehicle Storage Guidelines.
  • L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
    TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this…
  • L-SB-0018-14 Obs Jul 26, 2021 · Service Bulletin/Repair Instructions
    OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
  • L-SB-0024-21 Jul 26, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help mini…
  • L-SB-0041-14 Obs Jul 2, 2021 · Service Bulletin/Repair Instructions
    OBSOLETE NOTICE July 2, 2021: This bulletin is now obsolete. Please see L-SB-0015-21.
  • L-SB-0015-21 Jul 1, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2021 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address …
  • Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
    POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
  • L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
    Diagnosis of bluetooth connectivity complaints.
  • Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements
  • L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f…
  • L-SB-0039-20 Oct 16, 2020 · Service Bulletin/Repair Instructions
    TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.
  • L-TT-0294-20 Oct 30, 2020 · Service Bulletin/Repair Instructions
    TT: HVAC drain tube is found to blocked/clogged.
  • KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
    TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TT: HVAC drain tube is found to blocked/clogged.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-TT-0235-17 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TT: HVAC drain tube is found to blocked/clogged.
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0041-14_Rev Apr 27, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2020 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address …
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
    TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad…
  • L-TT-0254-18 Mar 26, 2020 · Service Bulletin/Repair Instructions
    TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guid…
  • L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer …
  • L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
    TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
  • L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize …
  • 19LE05 - Dealer Dec 10, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
  • L-SB-0170-17_Rev Dec 10, 2019 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed …
  • KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip…
  • KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
    Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm…
  • L-SB-0045-19 Nov 27, 2019 · Service Bulletin/Repair Instructions
    TSB: Some 2014 ? 2020 model year GX460 vehicles may exhibit a leak from the front shock absorbers that has been identified by the customer. Improved front shock absorbers have been made available. Please follow the Repair Procedure in this bulletin to addre…
Source: NHTSA manufacturer communications files.